I cannot say enough great things about Vince Ortiz. He went above and beyond throughout my home purchase and made the entire loan process smooth and stress-free. His professionalism, communic... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I cannot say enough great things about Vince Ortiz. He went above and beyond throughout my home purchase and made the entire loan process smooth and stress-free. His professionalism, communic... Leggi di più
L'azienda ha risposto
We started the buying process last year. We had a realtor that helped us right to Planet Home Lending for our Mortgage. Being the first time buyers planet Home Lending helped us finish out. We then co... Leggi di più
L'azienda ha risposto
I think planet Home lending is probably one of the worst lenders I’ve ever worked with. From getting our mortgage sold to them and the experience that I’ve had to try to do a principal reduction payme... Leggi di più
Seth was accessible, knowledgeable, and just a great guy to talk to and work with. He helped us navigate our situation, understand when everything needed done, and even gave us reminders if we hadn't... Leggi di più
L'azienda ha risposto
Planet makes it simple to analyze multiple home loan options that fit your lifestyle and financial goals. With help from the home loan pros at Planet, you confidently choose the home loan scenario that works best for you.
Scritti dall'azienda

321 Research Parkway, Suite 303, 06450, Meriden, Stati Uniti
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Dan is helpful, communicative and a great individual to work with! I am thankful for the opportunity to buy real estate and it was made easy by Dan and his team! I have used their services prior to this purchase and will continue to use their company on my next real estate endeavor. Big thanks to Dan and his team!

Risposta di Planet
As first time buyers, this was a daunting task. Everyone we talked to was a let down, when we started our journey almost 3 years ago. This was just a job for them, just numbers on paper. Then we found Seth! Our first conversation felt like breathing fresh air after being locked in a basement of worry. Seth has been amazing throughout our entire process! Any bumps or setbacks that arose was from an outside source (ie- the seller, even ourselves) and Seth remained calm, positive, professional and always put us at ease. We're beyond excited for our new home, but still a little sad because it feels like we're losing a friendship with Mr. Erickson. He was truly a God send, we've felt it since day one. One of the unexpected Angels here on earth to help keep life happy. I cannot say enough good about Seth Erickson and will forever be grateful for his hard work, his patience and his uncanny abilities to make stress feel like sparkles. I'm already recommending him to others; and will continue to do so, for I know that anyone who works with him will be taken under his wing and blessed beyond belief. Thank you Seth. Thank you can't even cover it.

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They were very patient with us and when we felt stuck or could not figure something out they helped us.

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The company was excellent. They explained everything clearly and the answers were very prompt. A pleasure to have achieved one of my goals with this team!

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Robert was very responsive and helpful in providing the best mortgage for our unique needs! As a first time home buyer, I appreciated how he would explain terms without judgment. Thank you!!

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Marcos and his team really made this happen in such a timely manner our family will forever be grateful for the amount of time honesty and leadership that went into this and an overall first home buying experience.

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Kevin is gregarious, thorough, and diligent! He could retire any day now and be fully satisfied with his career!

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Timely responses, good advice, and a personal touch!

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Great customer service!!

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From start to finish pure excellence in service all around very helpful and professional. But friendly as well.

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Clorissa and Underwriting staff were top notch and kept me informed of the process right to the final closing. It was a very pleasant experience and I HIGHLY recommend Planet Home Lending and will use them again.

Risposta di Planet
Very seamless experience buying with Planet Home Lending. David Anger was easy to reach with any questions and we were able to close early because things moved so smoothly.

Risposta di Planet
This company purchased my mortgage account as soon as I closed on my new home. They shorted the property taxes the first year and my payment went up. They shorted the escrow again the next year and the next. This resulted in another payment increase, this time a significant increase. More than a 10 percent increase.
The biggest problem is that they've offshored their customer service. If I'm extremely lucky I can understand the rep over the phone. Good luck of you need to talk with the tax department, not only can they not speak English well, they know nothing about taxes.
Nick and Ashley were great communicators. Even available after hours.

Risposta di Planet
When I asked questions, Brie, Missy, and Makenzie, would respond quickly and do their best to answer my questions. If they didn’t know the answers, they’d tell me that, but would do the necessary work to find out and let me know. My only complaint is being asked for information, providing the information, but continuously (and repeatedly) being asked to provide the same information, over and over. The emails weren’t being read, until I pointed out I’d already pointed out that I provided it multiple times already. After that, there were no problems.

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Darryl satchel is one of the best loan brokers I have ever worked with He is friendly, knowledgeable and does everything he can do to help and make the lending process as smooth as possible

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