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Valutata 2 stelle su 5

Bought a Vango shangri la self inflating airbed, great when its working, BUT, pj only react when u contact them . Air bed is at Vango waiting for them to test , even though video sent of problem.... Leggi di più

Valutata 5 stelle su 5

Visited motorhome exhibition in Glasgow in February. Was good to see the vango drive away awning on display and got answers to questions on how it would fit my motorhome. Got a good deal with extras o... Leggi di più

Valutata 5 stelle su 5

Had an issue with a camping toilet which leaked. It was purchased at the NEC caravan and camping show 2024 from PJ Outdoors stall, after speaking with PJ outdoors customer serviced they swiftly sor... Leggi di più

Valutata 5 stelle su 5

Brilliant service, ordered a camping table it was delivered next day, when we unwrapped it it had some faults on, called up and they arranged for it to be collected then next day and a new one sent ou... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per il campeggio

Scritti dall'azienda

PJ Outdoors are a leading independent retailer of camping equipment and outdoor products for nearly 40 years. We offer great value from all the top brands with excellent service and support.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

206 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,0

Tutte le recensioni

(206)

6 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We had to exchange the awning

We had to exchange the awning we purchased as we ordered a low instead of a mid, PJ arranged the uplift and we paid the difference and the replacement turned up by DPD, great service and knowledgeable people to help you

1 maggio 2025
Valutata 2 stelle su 5

Delay in delivery for 10 weeks

Delay in delivery for 10 weeks. I understand this was because of supply chain issues but feel the vendor has a responsibility to keep customer informed without prompting for information

1 maggio 2025
Valutata 1 stelle su 5

Don't' trust the delivery dates...

An order placed had a lead time of the end of March, this was fine. I then chased when it got to April and was told it was in the warehouse waiting to be dispatched. Another week later i queried this and was told the manufacturer had delays in production... clearly it was not in their warehouse.
Order placed elsewhere and was delivered next day.. bad customer communication here!

25 marzo 2025
Logo di PJ Outdoors

Risposta di PJ Outdoors

Please could you specify what products you ordered from the show so we can see what went wrong? This year we have experienced delays with the brands we work with. They manufacturer all 2025 products that were seen at the show. As the retailer we have to wait for the correspondence of the brand when it comes to delivery times and stock. We deeply apologise for the miscommunication, we ship NEXT DAY delivery therefore, if we had your items with us... we would have shipped NEXT DAY. Please let us know further information of the products your purchased.

Kind Regards

Valutata 3 stelle su 5

Great quality and very friendly…

Great quality and very friendly staff..No issue with the company at all, however the delivery company was a different story. The delivery was left on the front of our property, which is straight onto the road, there's no wall, no fencing just pavement.
We weren't home at the time but luckily a neighbour drove past and took the goods in for us.
Once again I have to stress the products are top notch. Highly recommend PJ Outdoors.
Thumbs down to the shocking delivery experience

27 febbraio 2025
Valutata 3 stelle su 5

Second tent I've bought from yourselves…

Second tent I've bought from yourselves at the outdoor show glasgow, was made to feel like I was a Inconvenience as I asked to pay my tent using my Klarna account. Staff looked at me like I was a begger on the street. Paying £1000 for anything be a tent or a car you expect a basic courtesy of service. This was not experienced by myself.

26 febbraio 2025

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