I have bought back in April the brow detailer Ebony shade just to realise that the colour that they advertised in their website doesn't match at all with the one they have sent. The Ebony shade was l... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Amazing customer service from Pink Honey. Nothing is too much trouble. I emailed with a query in regard to a lip pencil I usually order & I received the fastest response via email I probably ever... Leggi di più
L'azienda ha risposto
5 star products with 5 star service!! I can’t thank the team enough for all the help theyve given me and so efficiently. I had a slight issue with my order so I emailed the team late Friday night, t... Leggi di più
L'azienda ha risposto
I genuinely love this brand, their products are unmatched! Their Brow Fluff is the best brow product I’ve ever tried for my super stubborn brows, and their lip liners are incredible, so creamy and... Leggi di più
L'azienda ha risposto
3,6
Nella media
178 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 78% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The girls have had the best time & I…
The girls have had the best time & I live the idea of the envelope game, aluta was amazing with the girls, she went above & beyond for them, would defo come again.
18 dicembre 2024
Non scritta su invito
I had a bad experience
I had a bad experience, I ordered the original brow glue and it never said it was shipped it only said it was awaiting to be prepared since november 26. I even emailed wanting to know what happened and never got a response back.
24 novembre 2024
Risposta di pinkhoney.co.uk
Hi Mia, We're so sorry to hear you've had issues with your parcel. I've passed this matter over to our customer service team who will be in touch ASAP to resolve this promptly for you. We're very sorry for any inconvenience this may have caused. - PH
Been two weeks and not received the…
Been two weeks and not received the intems no communication what’s so ever
25 novembre 2024
Risposta di pinkhoney.co.uk
Hi Gabrielle,
We're so sorry to hear you've not received your parcel. I have passed this matter over to our customer service team who will be in touch via the email used to place the order - we will get this resolved ASAP for you. Kind regards - PH
Risposta di pinkhoney.co.uk
Hi Paola. We're so sorry to hear this. Please reach out to our customer service team at help@pinkhoney.co.uk and we will get this issue resolved immediately for you. Kindest regards - PH
Best place ever Kyle was a great help…
Best place ever Kyle was a great help makeup heaven !!!
23 novembre 2024
Non scritta su invito
Pink camo best concealer I have ever…
Pink camo best concealer I have ever used
15 novembre 2024
Non scritta su invito
Risposta di pinkhoney.co.uk
Hi Fiona,
Thanks so much for your kind review! We're so glad you love it.
Very happy
Order #155128
My order was rectified promptly and I’m very happy with my products and the speedy service. Thankyou!
13 novembre 2024
Non scritta su invito
Risposta di pinkhoney.co.uk
Hi Zoe,
We're so sorry to hear you have not received your order. I have passed this onto our CS team, who are getting this reprocessed for you ASAP - they will be in touch. Again, we're so sorry for any inconvenience this may have caused.
Kindest regards,
C
Risposta di pinkhoney.co.uk
Thank you for your review! We're so glad you love your products as much as we do! - C
Risposta di pinkhoney.co.uk
We appreciate your review! We're so glad your pleased. Thank you for your order. - C
Lovely products can’t wait to try more
16 ottobre 2024
Non scritta su invito
Risposta di pinkhoney.co.uk
We're so glad you love your products! - C
The texture of sun kissed bronzing…
The texture of sun kissed bronzing fluid is really lightweight not patchy or doesn’t crease. Giving glowy and natural look at its best.
28 ottobre 2024
Risposta di pinkhoney.co.uk
Hi Ambreen,
Thank you for leaving a review. We're so glad you love the Sun Kissed Fluid as much as we do! - C
Unfulfilled order part package received
Order number #154938
I ordered 2 packs of 2 duo sponges & only received one duo pack on my order. I have emailed them 4 times over the last 4 weeks using online complaint & customer service email address & I am yet to receive a reply to my unfulfilled order. Appalling
Order number #154938
12 ottobre 2024
Non scritta su invito
Risposta di pinkhoney.co.uk
Hi Vics,
We're so sorry to hear about the issues you have experienced. Please could you provide us with your order number and I will get this investigated immediately. - Charlie, Pink Honey
Update:
Hi Vics,
Thank you for providing further information. I've passed this onto our customer service department who are going to reach out and resolve this for you. Please keep an eye on your inbox for the email used to place your order.
I’m still waiting on my package
First of all okay she absolutely ATE with the lip pencil! SO happy when it arrived, ofc I immediately tried it and the formula is chef’s kiss baby! Thank you so much for helping me. I appreciate you taking care of me. (It was worth the wait)
28 ottobre 2024
Risposta di pinkhoney.co.uk
Hi Donna, We're so sorry to hear you've had an issue with your order. We have looked into this using the number provided and can see it was lost in transit with our courier. We have processed this again for you and will get this sent out today with our fastest delivery service. Once again, we sincerely apologise for this inconvenience. - Charlie, Pink Honey.
Update: We're so glad you love your products! Thank you for taking the time to update your review.
Really quick shipping
Really quick shipping, my first time using their products and they’re amazing.
16 ottobre 2024
Risposta di pinkhoney.co.uk
Thank you for leaving a review! We're so glad you love your products.
Excellent Makeup Range a luxury Brand…
Excellent Makeup Range a luxury Brand but at a excellent price , I've order the lip glaze in clarity I'm always getting compliments when I wear it , I also use the Toxic Trait Gel liner it lasts all day and I stay smudge free there's no product out there like it.
ill never order any other makeup range Thanks Pink Honey keep up the good work in helping the nation look beautiful
15 ottobre 2024
Non scritta su invito
Risposta di pinkhoney.co.uk
Thank you Vicky! We're so glad you love our products!
The best!!!!
Omg how can I ever be without pink honey again!!
Amazing products for brilliant prices that last such a long time!!
Such a good colour range with a variety of products !! My whole makeup bag is now pink honey!!!!
30 agosto 2024
Non scritta su invito
Risposta di pinkhoney.co.uk
We're so glad you love your products! Thank you for taking the time to write a kind review.
Love this makeup brand very affordable…
Love this makeup brand very affordable and good quality. Won't go anywhere else
15 ottobre 2024
Non scritta su invito
Love everything!
Love everything! Genuinely some of the best affordable makeup products I have ever tried! Customer service were great and really helpful and I've had numerous positive experiences with Pink Honey!
8 ottobre 2024
Non scritta su invito
Risposta di pinkhoney.co.uk
Thank you for your kind review! Your custom is always valued.
Love this brand the honey glues are the…
Love this brand the honey glues are the best I have tried on the market and the bronzers and concealer is next level 👌🏻 also tried the blush bible and it’s amazing too would highly recommend if you haven’t tried them you are missing out can’t wait to buy some more goodies from them 🙌x
11 ottobre 2024
Non scritta su invito
Risposta di pinkhoney.co.uk
Hi Lauren,
We're so glad you love your new products! Thank you for leaving such a kind review. We truly value the positive feedback.
Best Company Ever
I bought a load of products, last week for Christmas, everything was really easy and quick no problems whatsoever, will definitely be ordering again
15 ottobre 2024
Non scritta su invito
Risposta di pinkhoney.co.uk
Hi Jack,
We're so happy to hear how great your experience was. Thank you for your support!
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