pinkhoney.co.uk Recensioni 

Pinkhoney.co.uk is the WORST online company I've ever used. Their customer service is appalling too. Quick to take your money, then you wait for ages, a couple of weeks infact, before your order is eventually dispatched. Considering Pink Honey claim to dispatch within 48hrs of your order being placed, it's simply incorrect at best. I'm out of pocket over £70+ waiting for an order that STILL hasn't been posted. NO reply to emails & NO contact telephone number. Don't chance placing an order, no matter how much you've been seduced by the product sales pitch...unless you like being ignored & potentially ripped off. It's such a shame that pinkhoney.co.uk is such a terrible business because I like supporting British companies & seek them out specifically. SO DISAPPOINTED!

UPDATE:
I received a dispatch email the same day my review went live. Now, I don't know whether the review caused the sudden activity OR if it was simply coincidence. My order arrived, minus one out of stock item, within 4 days. Loved everything I ordered, & will use it all. I did find an alternative online stockist of Pink Honey cosmetics, & that is prettylittlething.com I placed an order, & it was here the next day having received free next day delivery. I was delighted. Unfortunately, I will not be buying direct from the Pink Honey website again. I no longer trust them. I will continue to use Pink Honey cosmetics, but will purchase from "prettylittlething." I've found them to be honest and efficient.
Regarding the message below from Pink Honey...I got this today, October 15th. Another example of too little too late.
This company has a history of ignoring contact emails & messages from buyers, leaving them in the lurch. I refuse to deal with companies who don't value their customers or their client base, & put profit ahead of good, honest business practice. The founders should hang their head in shame. YOU HAVE MY HONEST REVIEW HERE FOLK...YOU HAVE BEEN WARNED!

2ND UPDATE:
I NEVER CONTACTED PINK HONEY WITH ANY FURTHER REQUESTED INFORMATION. Why would I knowing their poor track record when responding to emails from their customers. Clearly, Pink Honey don't like that I've left an honest review, calling out their bad business practice & appalling treatment of their customers. It's easy to rectify...just employ a small customer service team...even one person, purely to address the issues & emails raised by customers. It would be very welcome. The products that Pink Honey sell are cosmetics i absolutely love. But, i will never buy directly from them again. What a shame this innovative British company has such terrible customer service & business practice.

To address the comments Pink Honey raised in their updated statement below...no order was placed during the live event/giveaway.

Order No: 154585.
Order Placed 23/09/24
Arrived 05/10/24
(Royal Mail tracking code: OE729457635GB)

Order No: 154638.
Order Placed 25/09/24
Arrived: 04/10/24
(Royal Mail tracking code: OE729457414GB)

My review & updates are honest & accurate. But, in the interests of objectivity, please do read other reviews for Pink Honey on Trustpilot.

Absolutely love pink honey, I use the brow glue, contour cake and the coco brow powder and omg I can’t even explain how amazing the products are. They are such a staple for anyone’s makeup kit or bag

Awful products, Eyebrow glue leaves white residue in your eyebrows and flakes after a while

Pink honey eyebrow products changed my life. Cannot fault them, at all. Been using for 2 years or more now. I feel some of these reviews are off the back of social media BS and sheeple jumping on the band wagon. Their products gave me my confidence back. (Im a 90s baby with next to no brow hair LOL)

Terrible product. looks good but the quality’s awful got terrible acne and my skin aint sensitive whatsoever !!!!!!

Recently come across pink honey and my honest opinion I have no issues with there products Infact I love! I've orderd the lip liners and new lipsticks.. my fave combo is lust and annabelle and dreamer gloss! Lovely pink combo. Also tried the blushes blush bibles/blush fluid omg love the colours especially grapefruit glow wow! Also brought a bronzing fluid going to be perfect for the summer! Love my products and quick delivery through tick tock 💖 xxx

I’m currently sat with one chemical burnt eyebrow, and two brows that have lost at least a third of the hairs.
In truth, I’ve grinned and bared with the flakiness the Pink Honey brow glue would cause as I really did love how the product made my eyebrows looked, however I noticed whenever I would cleanse my face at the end of the day (and even when applying in the morning) there would be at least 4 hairs fall out of my brow. I stopped using it for around 6 months and used again (a new pot!) once yesterday and have woken up with a sty on my eyelid, a horrifically raised left eyebrow and the burning sensation makes my brow incredibly painful to touch.
I’m honestly devastated as this is the only brow product I’ve liked the way it makes my brows look, but I can’t look past the faults anymore.

Brought product off their TikTok shop. Product does as described, holds eyebrows well but have been left with sore, flaking, chemical burnt skin on and around my eyebrows. This product has so many negative reviews saying the same thing.

Amazing brow products was hesitant because of reviews but I love it

Been using the brow glue for a few days, LOVE the look and the hold but noticed the skin around my eyebrows has now become red and irritated. Reminds me of when I had them waxed too hot and they were burnt? Not sure if I’m just sensitive to the product but seems to be quite a lot of reviews of people saying the same thing and now I’m wondering what is in the product? Don’t think I’ll be using again:(

Products are cheap quality and they're horrible people

Would never buy again after it coming to light how they are as a company and how they treat smaller businesses

Ordered a product that I no longer require and have been trying to contact Pink honey for over a week now and just keep getting ignored. I’ve sent 2 emails, and messages on IG, Facebook and Twitter and all ignored. I want to return my item please and this is unacceptable to just ignore customers. Will never be ordering again.

Didn’t get order - no response

I wouldn’t even give a star if I could. Purchased a face frosting and smelt like strong petrol! When I contacted them they blamed it on the packaging even though it come from the product ( bear in mind I bought one before and it didn’t have that smell hence why I bought another one!!) my face literally smelled like petrol. I didn’t want a refund Jusy an exchange and didn’t even get that!!!! I sent it back and again got a rude unhelpful response and ended up being ignored!! Awful service

So sad! The product is amazing and the only product I’ve found to keep my brows in place all day long! But after a few uses I now have chemical burns on both eyebrows! They are really red, saw and flakey!! I don’t have sensitive skin either. Such a shame!

I would give this zero stars if I could. Their ‘viral’ BFF bronzer has a very strong petrol/gas smell to it. I contacted Pink Honey and they gave an extremely worrying and unprofessional response and said that the smell comes from the packaging but the product is safe. The packaging does not smell. The product smells very strong all the way through and does not feel safe to use. I attempted to use it like they said and my face smelt so strong of sorrow and it ruined my make up brush leaving the smell on there too. I have since contacted Pink Honey on various occasions and through various channels and they have ignored me completely. I would never purchase from the company again. There are plenty more out there. I have seen on TikTok that other people are having this problem and receiving the same ‘service’. Disgusting.

Loved my orders very happy and delivered quickly

The product caused a horrible black mark above my eyebrow that hasn’t gone in weeks. Very disappointed.