When one of our dogs needed surgery to remove a suspicious lump our vet was able to submit a costing and get it pre-approved before we went ahead so we knew what was covered and how much we needed to... Leggi di più
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My pug has been with Pet Protect for 12 years. During that time she has had ongoing problems with her ears and skin allergies.Pet Protect have paid claims within a short period.They have also paid... Leggi di più
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Well what can I say my eldest Shih Tzu has no end of problems. Pet protect have always been excellent and paid the money. You hear stories about pet insurance doing everything not to pay but these guy... Leggi di più
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Been with Pet Protect for the whole of dogs life. Unnfortunetly the only complaint I have was the renewal price. The only way I could the insurance cheaper with the same company was to cancel the rene... Leggi di più
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Pet Protect is a well established provider of pet insurance products for cats & dogs in the UK and has been covering pets for over 40 years. Our Lifetime cover offers peace of mind and helps to protect your pets if they become unwell.
Informazioni di contatto
4th Floor, Limelight, Elstree Way, WD6 1JH, Borehamwood, Regno Unito
- 0345 602 4797
- enquiries@petprotect.co.uk
- www.petprotect.co.uk
Pet Protect Pet Insurance
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Pet Protect: Exceptional Service and Hassle-Free Claims!
I cannot recommend Pet Protect highly enough. After being with them for a significant period and needing to make multiple claims for my pet, my experience has been absolutely flawless.
The claims process has been seamless every single time. I've had no issues whatsoever with the paperwork or speed of reimbursement. It's a huge relief to know that when my pet needs care, I can focus on their health without worrying about fighting with my insurer over payment.
Beyond the efficiency, their customer service team is truly outstanding. Every time I have called them with a question or a concern, the staff have been incredibly lovely, kind, and genuinely helpful. They are a professional and compassionate team, and they truly live up to the "protect" in their name.
If you are looking for pet insurance where the claims are quick and the people are kind, look no further. Highly recommended!

Risposta di Pet Protect
I disliked that on top of me paying…
I disliked that on top of me paying monthly for insurance to use occasionally & paying my excess. I then had to pay a further £146 vet contribution.

Risposta di Pet Protect
PetProtect were helpful and paid promptly
PetProtect were helpful and supportive on the phone, and settled the claim within a week once it was submitted. If you think that the market leader is the only option, then don't. PetProtect don't direct settle with your vet, but if you pay by credit card then you won't be out of pocket. Also they offer great ways to keep the premiums down - in my case I pay 20% of the claim plus a £100 excess, which lowers my annual outlay, but still means I don't have to worry that I will have trouble paying a £5000 vet bill.

Risposta di Pet Protect
Numerous claims made …
Unfortunately I’ve had to make numerous claims for different things & Pet Protect are always very quick to pay & answer any questions I’ve had

Risposta di Pet Protect
100% recommend *****
My dog has been insured with Pet Protect for 11.5 years, they have paid out every claim I’ve submitted, including some BIG ones!! I would 100% recommend Pet Protect.

Risposta di Pet Protect
Pet protect have been fantastic
Pet protect have been fantastic in response to my many claims unfortunately we have had a poorly dog over the past 3 years so have had to claim multiple times for treatment and medications pet plan have responded immediately to any queries I have made
Excellent 5*

Risposta di Pet Protect
So impressed by everything
So impressed by everything. The Vet
Surgery filed the claim directly and we were notified that it was approved within a couple of days. Payment followed shortly afterwards.
When you are worried about your pet, you don’t need any more hassle - Pet Protect tick this box: no hesitation in recommending you to others.

Risposta di Pet Protect
Once the claim was receved
Once the claim was receved , it was delt with qickly

Risposta di Pet Protect
Always first class wouldn't go anywhere…
Always first class wouldn't go anywhere else

Risposta di Pet Protect
Excellent experience
Very helpful on the phone
Claims paid very quickly

Risposta di Pet Protect
Claim was so simple and the payment…
Claim was so simple and the payment made very fast back to my account . Thank you

Risposta di Pet Protect
Wow... How The Best Has Fallen 😣
Wow. We have been with Pet Protect for the last 3 to 4 years insuring our Maine Coon Molly.
Policy No. 185732.
The premiums were reasonable and their cover for when we needed it was excellent. However our premiums doubled last year ..but we took the hit. I was shocked to find out that the recent renewal has doubled again! From £14 per month in the first year to over £60 per month in three years is a joke. What happened to one of the best?
British Insurance is just broken like everything else and they just don't care.
So disappointed.

Risposta di Pet Protect
Agent was extremely helpful
Agent was extremely helpful , nothing was too much trouble.

Risposta di Pet Protect
Sent payment reminders after I notified…
Sent payment reminders after I notified this company we had our dog put to sleep…not impressed and very insensitively dealt with - was intending to use again for my next pup but not so sure now

Risposta di Pet Protect
Quick and supportive communication
Quick and supportive communication. Claim paid quickly.

Risposta di Pet Protect
YOU STILL HAVEN'T GOT BACK TO ME
We still haven't been contacted about our initial problem - we want to pay our pet insurance monthly but nobody has got back to us about this.

Risposta di Pet Protect

Risposta di Pet Protect
Helpful and efficient customer…
Helpful and efficient customer services. I have always found PetProtect to be helpful. Thank you.

Risposta di Pet Protect

Risposta di Pet Protect
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