Personal Touch Kent Recensioni 

139
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Outstanding service as always from personal touch Kent. Responsive, friendly, approachable and have their customers best interests at heart. They are a pleasure to deal with and they deliver every tim... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Neil has been absolutely incredible! He went through everything with us in such detail but kept it light and fun so the whole process wasnt overwhelming. He made sure we were understanding each ste... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have used Personal Touch for buying three houses now and for sorting out our life insurances etc, Neil is really professional but also simplifies everything for us so that we know exactly what h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Where do I start? Luis at PTK has unknowingly been my rock this year. Through many failed attempts of securing a property, swapping and changing my requirements more than I've had hot meals and not on... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui
  2. Consulente finanziario

Scritti dall'azienda

We are Independent Whole of Market Mortgage Brokers and can help you source a competitive mortgageremortgage deal for your own home or buy-to-let properties. We will guide you through the home-buying process; whether you are a first time buyer, home mover, first time buyer or an experienced landlord. We can also assist if you are self employed. We will ensure that you are fully informed throughout your mortgage journey. Our Brokers able to give advice on Life Assurance, Critical illness and Income Protection Insurance for individuals and businesses too. Secured loans, Bridging Finance, Commercial Finance and Buildings/Contents Insurance. We are able to offer a fully holistic approach referring our clients onto our recommended conveyancers, surveyors and will writers. We offer various levels of service from over the phone advice to home/office visits. A MORTGAGE IS SECURED AGAINST YOUR HOME, IT COULD BE REPOSSESSED IF YOU DO NOT KEEP UP THE MORTGAGE REPAYMENTS. We normally charge a fee for mortgage advice, however this will be dependent on your circumstances. Our typical fee is £295.00. Personal Touch Kent is a trading name of PTK Ltd which is authorised and regulated by the Financial Conduct Authority FCA No. 754672. PTK Ltd t/a Personal Touch Kent acts as a credit broker not a lender. Please note The Financial Conduct Authority do not regulate Wills, Commercial Funding or most Buy to Let Mortgages.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

139 recensioni

5 stelle
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4,9

Tutte le recensioni

(139)

28 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

One of the best mortgage brokers,…

One of the best mortgage brokers,as a first time buy they were really helpful with everything, friendly and always willing to help with anything . I highly recommend to anyone looking for a mortgage .

24 agosto 2023
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Risposta di Personal Touch Kent

Hi Lee we are so pleased we were able to give you a good experience securing a mortgage for your first home. Thank you for our feedback.

Valutata 5 stelle su 5

I cannot recommend Personal Touch Kent…

I cannot recommend Personal Touch Kent enough and would not go anywhere else for a mortgage, life or critical illness insurance. Neil and the team are extremely professional, friendly and go above and beyond to make things run smoothly as well as keeping us informed every step of the way.
We weren't an easy couple to mortgage but Neil worked his magic and has taken a huge amount of pressure of us for the future.
They deserve 100 out of 100!

3 luglio 2023
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Risposta di Personal Touch Kent

Thank you so much for such a nice review and we appreciate our high score!

Valutata 5 stelle su 5

Fantastic company!!

The team at Personal Touch Kent were extremely professional and found me a mortgage in no time. They organised everything and was a point of contact between myself and the mortgage company. It was a stress free process and was made to feel like I was the only person that mattered

20 giugno 2023
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Risposta di Personal Touch Kent

Thank you for taking the time to write us a review we really appreciate it and look forward to working with you again in the future.

Valutata 5 stelle su 5

Great advice!

Called Neil today and got wonderful service with tons of great advice. The advice was tailored, to the point and helped me make some difficult decisions. Would definitely recommend!

15 giugno 2023
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Risposta di Personal Touch Kent

Thank you Helen for taking the time to leave us a review. We are pleased we could help.

Valutata 5 stelle su 5

Clear advice and sensible options

Neil makes everything so clear with our choices, providing us with sensible options for our mortgages, aligned to our budget and requirements. I wouldn't hesitate to recommend Neil and the team at Personal Touch Kent and we will be back at our next renewal

15 giugno 2023
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Risposta di Personal Touch Kent

Thank you, we look forward to working with you again in the future.

Valutata 5 stelle su 5

100% Recommend Personal Touch Kent!

Neil has been amazing from start to finish, as first time buyers myself and my partner are pretty clueless but Neil has explained everything so clear and easy for us to understand.

Couldn't recommend enough.

Thank you!

30 maggio 2023
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Risposta di Personal Touch Kent

Thanks Kelsey its great to hear that you have had a positive experience buying your first home.

Valutata 5 stelle su 5

Neil is the best mortgage broker!

Neil is the best mortgage broker in the world! He’s super knowledgeable and would take the time to explain things to us, as first time buyers it can be quite daunting. We had pretty rubbish conveyancers (nothing to do with Neil!) so I was often calling Neil to explain things (from restrictive covenants to the overall buying process) which was definitely going above and beyond! Neil and Saffron also sorted our life insurance out too, which was a bit of a tricky one but managed to sort it all. We will definitely use PTK for all our future mortgage/insurance needs!

20 dicembre 2022
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Risposta di Personal Touch Kent

Thanks Megan, what a lovely review! We are so pleased we managed to make home buying and protection such a great experience for you. We look forward to working with you again in the future.

Valutata 5 stelle su 5

A fantastic company.

Luis and the team have been so wonderful in helping me and my partner buy our first home with mortgage advise and insurance help. Very thorough with the work they do and really great in helping with any questions we had. Would highly recommend Personal Touch to anyone.

16 marzo 2023
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Risposta di Personal Touch Kent

Thank you Claire its great to hear that you were happy with the work that we did for you.

Valutata 5 stelle su 5

Would thoroughly recommend Personal Touch Kent!

Have been super pleased with our experience of applying for our first mortgage. Neil and the team are so nice and helpful. Extremely knowledgable and explained everything to us. We had spoken to many different mortgage brokers but Personal Touch certainly went above and beyond.

15 marzo 2023
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Risposta di Personal Touch Kent

Thank you Jade its great to hear that you had such a good experience applying for your first mortgage.

Valutata 5 stelle su 5

Brilliant service I cannot fault!

I was referred to Personal Touch Kent by a family member who had previously used their services and it’s one of the best decisions I have made! They have provided fantastic service from the beginning of purchasing my property, ensuring that I have maximised the most of my financial position, all the way to completion. I could not recommend them enough and wouldn’t hesitate to go back to them for further services!

23 febbraio 2023
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Risposta di Personal Touch Kent

Thanks Dan we are so pleased you had such a positive experience and look forward to looking after you again in the future.

Valutata 5 stelle su 5

Morgage renewal

Brilliant service was worried about my mortgage renewal after Personal touch secured me a great deal 3 years ago. With the morgage rates so high at present was concerned how much more I was going to have to pay monthly but was put at ease with a 5 year term agreed with only a small increase in payments.
Thanks Niel great work

22 febbraio 2023
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Risposta di Personal Touch Kent

Thanks Alan. It was great to hear that Neil managed to get you a good deal.

Valutata 5 stelle su 5

Really pleased with the service offered…

Really pleased with the service offered by this company. They made the whole process simple and stress free.
Would highly recommend anyone needing any financial service to try this company first.
Absolutely first class.

21 febbraio 2023
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Risposta di Personal Touch Kent

Thanks Dean, really kind of you to leave us a review

Valutata 5 stelle su 5

Very friendly and professional advice

Very friendly and professional advice. Would always take the time to answer any questions we had and helped us through beginning to end. If you are looking to buy your first home, would definitely recommend.

18 febbraio 2023
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Risposta di Personal Touch Kent

Thank you James we are really pleased we were able to make purchasing your first home such a positive experience.

Valutata 5 stelle su 5

Fantastic service from PTK

Fantastic service from PTK. They listened and understood my needs and found the right product for me and my family.

3 febbraio 2023
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Risposta di Personal Touch Kent

Thank you Dan it was really kind of you to leave us a review.

Valutata 5 stelle su 5

Great service

Great service, patient, knowledgeable and helped us get the best rate on our remortgage. Kept us up to date with the process at all times.

Would not hesitate to use again.

19 gennaio 2023
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Risposta di Personal Touch Kent

Thank you Tim. Really pleased we could help and we look forward to assisting you again in the future.

Valutata 5 stelle su 5

Niel from PTK was recommended to me by…

Niel from PTK was recommended to me by a friend who recently used them to purchase her first property and I couldn’t be more greatful. Not only was Niel extremely positive and helpful in explaining everything to me in detail he was also very supportive. Would definitely recommend PTK to anyone looking for a mortgage along with the other services the provide.

9 gennaio 2023
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Risposta di Personal Touch Kent

Hi Alice it was lovely to meet you, its great to have clients back in our office. I'm really pleased that Neil was able to help and thank you for taking the time to leave a review.

Valutata 5 stelle su 5

Great advice and service

Luis provided not only advice that met our needs but a service that, in my opinion, went above what I expected.

6 gennaio 2023
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Risposta di Personal Touch Kent

Thank you Chris we really appreciate you taking the time, I will pass your review onto Luis.

Valutata 5 stelle su 5

My Go-to financial consultant for over 10 years

We have been using PTK for a number of years (10+) and know that we have our best interests served by using them. They are very accomodating, efficient, firendly, and give us as much time as we need to understand the policies they provide details of. Highly recommended.

24 novembre 2022
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Risposta di Personal Touch Kent

Thank you, really kind of you to take the time to leave us this feedback

Valutata 5 stelle su 5

Our experience with buying our first…first time buyer

Our experience with buying our first house was a rollercoaster of emotions but we were able to persevere due to the reliability and support from our adviser. We highly recommend this company because of their friendly and approachable nature. Thank you, sincerely.

22 novembre 2022
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Risposta di Personal Touch Kent

It was a pleasure to work with you, thank you for taking the time to leave us this feedback.

Valutata 5 stelle su 5

Personal Touch have made our mortgage…

Personal Touch have made our mortgage application experience so incredibly seamless with amazing service from start to finish. I'd like to personally thank Luis for everything he has done over the past few weeks in making our experience so great.

27 ottobre 2022
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Risposta di Personal Touch Kent

Thank you Charlie we are really grateful for our review and really pleased you had such a great experience. We look forward to working with you again in the future.

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