Personal Touch Kent Recensioni 

139
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Outstanding service as always from personal touch Kent. Responsive, friendly, approachable and have their customers best interests at heart. They are a pleasure to deal with and they deliver every tim... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Neil has been absolutely incredible! He went through everything with us in such detail but kept it light and fun so the whole process wasnt overwhelming. He made sure we were understanding each ste... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have used Personal Touch for buying three houses now and for sorting out our life insurances etc, Neil is really professional but also simplifies everything for us so that we know exactly what h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Where do I start? Luis at PTK has unknowingly been my rock this year. Through many failed attempts of securing a property, swapping and changing my requirements more than I've had hot meals and not on... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui
  2. Consulente finanziario

Scritti dall'azienda

We are Independent Whole of Market Mortgage Brokers and can help you source a competitive mortgageremortgage deal for your own home or buy-to-let properties. We will guide you through the home-buying process; whether you are a first time buyer, home mover, first time buyer or an experienced landlord. We can also assist if you are self employed. We will ensure that you are fully informed throughout your mortgage journey. Our Brokers able to give advice on Life Assurance, Critical illness and Income Protection Insurance for individuals and businesses too. Secured loans, Bridging Finance, Commercial Finance and Buildings/Contents Insurance. We are able to offer a fully holistic approach referring our clients onto our recommended conveyancers, surveyors and will writers. We offer various levels of service from over the phone advice to home/office visits. A MORTGAGE IS SECURED AGAINST YOUR HOME, IT COULD BE REPOSSESSED IF YOU DO NOT KEEP UP THE MORTGAGE REPAYMENTS. We normally charge a fee for mortgage advice, however this will be dependent on your circumstances. Our typical fee is £295.00. Personal Touch Kent is a trading name of PTK Ltd which is authorised and regulated by the Financial Conduct Authority FCA No. 754672. PTK Ltd t/a Personal Touch Kent acts as a credit broker not a lender. Please note The Financial Conduct Authority do not regulate Wills, Commercial Funding or most Buy to Let Mortgages.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

139 recensioni

5 stelle
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4,9

Tutte le recensioni

(139)

28 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

PTK were extremely helpful and straightforward

PTK were extremely kind, helpful and positive. Our experience whilst looking for the best mortgage deal was simple and straightforward. Neil was warm, welcoming and helpful whenever we had a query.
Many thanks!

26 agosto 2022
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Risposta di Personal Touch Kent

Thank you Rachel - its very kind of you to take the time to leave a review.

Valutata 5 stelle su 5

Exceptional, professional, reliable broker

Luis always goes above and beyond. He is the best broker I’ve ever worked with. He is really pragmatic and always looks to get us the best deal with our requirements in mind. Honestly couldn’t recommend him more !

5 ottobre 2022
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Risposta di Personal Touch Kent

Thanks Sapna what a fabulous review. We are really pleased that Luis has done such a great job for you.

Valutata 5 stelle su 5

Luis and the team were great

Luis and the team were great. Always quick to respond and really knowledgable, will (and already have) recommend

16 settembre 2022
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Risposta di Personal Touch Kent

Thanks Marky we really appreciate you taking the time to leave us a review and we will make sure that anyone you recommend is well looked after as well.

Valutata 5 stelle su 5

Unbelievably fantastic

Luis and the team at Personal Touch Kent have been integral to our recent house purchase. Not just providing excellent financial and mortgage advice but also guiding us through the purchase process as first time buyers. We can’t thank PTK enough and will 100% be using Luis and the team for any future mortgage services.

12 settembre 2022
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Risposta di Personal Touch Kent

It's been a pleasure to assist you and we look forward to working with you again in the future. Thank you for taking the time to leave us a review, much appreciated.

Valutata 5 stelle su 5

Neil and his team have really helped me…

Neil and his team have really helped me and my partner with our mortgage. After having issues elsewhere, they have gone above and beyond for us! highly recommend

25 luglio 2022
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Risposta di Personal Touch Kent

Thank you Olivia. We are pleased we could help you.

Valutata 5 stelle su 5

Luis was very friendly and helpful…

Luis was very friendly and helpful throughout the whole process which was quite a complex one, he was very knowledgeable which helped a lot and we would definitely recommend and use again.

9 marzo 2022
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Risposta di Personal Touch Kent

Thanks Austen we are pleased to hear that you had such a positive experience.

Valutata 5 stelle su 5

Amazing people!

Amazing people, always happy to help.

Luis helped me with my mortgage and made it very easy.

Highly recommend!

4 febbraio 2022
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Risposta di Personal Touch Kent

Thank you Jack we are pleased you had such a great experience.

Valutata 5 stelle su 5

I am really impressed with the…

I am really impressed with the efficient and reliable service provided by PTK. I highly recommend PTK to everyone I know.

26 gennaio 2022
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Risposta di Personal Touch Kent

Thank you Tusa we really appreciate your review.

Valutata 5 stelle su 5

Excellent service, couldn’t be better!

PTK and Neil in particular were recommended to us by family and we could not be more grateful. He was very thorough and supportive through our mortgage process and we were also very surprised with the speedy responses and turnaround. And cannot recommend PTK highly enough. We appreciate all of your hard work and will definitely be recommending you to all of our friends and family. Thank you for all of your expert advice and guidance.

11 gennaio 2022
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Risposta di Personal Touch Kent

Thank you Baljit it was a pleasure working with you and we hope we can help your friends and family too in the future.

Valutata 5 stelle su 5

If we could give more than 5 stars we…

If we could give more than 5 stars we would. The support and service we get from the team is phenomenal. We cannot speak highly enough of them. They are attentive, friendly, professional and knowledgeable. Nothing is too much for them and then will do everything in their power to support and help you and take the pressure out of finding the right product and provide you with absolutely everything you need. In a word they are just brilliant.

11 gennaio 2022
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Risposta di Personal Touch Kent

Thank you Chris and Clare it was great to hear you felt very well looked after!

Valutata 5 stelle su 5

Amazing service!

Extremely happy with the services provided. I had the pleasure of working with Luis to find the right mortgage for me with what felt like around-the-clock service and quick responses whenever I needed it. He was also very patient and helpful when it came to explaining every detail and making sure everything was clear to me. Would definitely recommend PTK!

4 gennaio 2022
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Risposta di Personal Touch Kent

Thank you Angelica for kindly taking the time to give us this feedback.

Valutata 5 stelle su 5

The PTK were really supportive and went…

The PTK were really supportive and went above and beyond to get things organised for us. Highly trusted. We’ve used them for 20 years.

24 dicembre 2021
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Risposta di Personal Touch Kent

Thank you Emma. We really appreciate your feedback.

Valutata 5 stelle su 5

PTK is the amazing mortgage advisor

PTK is the amazing mortgage advisor. He explains mortgage terminology so well which helped me to understand various things about mortgages very clearly. Many thanks Neil SIR

11 dicembre 2021
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Risposta di Personal Touch Kent

It is important to us that our clients understand everything about their mortgage and we are happy to spend time on making sure this is the case. Thank you for taking the time to give us this feedback.

Valutata 5 stelle su 5

Good service

PTK have helped us with our two mortgages and with our re-mortgage and provide a friendly, reliable service. PTK were recommended to us by a friend and we would not hesitate to recommend them to others and would definitely use them again in the future.

26 novembre 2021
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Risposta di Personal Touch Kent

Thank you Samantha we are really pleased we could help and look forward to dealing with you again in the future.

Valutata 5 stelle su 5

Where do I start! 10*

Where do I start? Luis at PTK has unknowingly been my rock this year. Through many failed attempts of securing a property, swapping and changing my requirements more than I've had hot meals and not once did I hear a sigh in Luis's voice. I always felt top priority and he has been beyond patience. I cannot thank Luis enough for sticking with me, keeping positive, upbeat and helping me push on! I wouldn't hesitate to recommend.

15 novembre 2021
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Risposta di Personal Touch Kent

Thank you Kayleigh for leaving Luis such a glowing review. It really makes our jobs worthwhile to get such great feedback from our clients.

Valutata 5 stelle su 5

Fantastic Experience!

Brilliant service provided by Luis! I got a mortgage offer very quickly. Luis was very quick to reply to any questions I had and kept me informed throughout. I would happily recommend Personal Touch Kent for mortgage advice, really good service

27 ottobre 2021
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Risposta di Personal Touch Kent

Thank you Milly! We really appreciate your feedback for Luis.

Valutata 5 stelle su 5

Incredibly helpful for a first time buyer

Neil has been absolutely fantastic in helping me get my mortgage offer for my first property. He has explained things that I haven’t understood in a friendly and clear way. They were able to help me get my offer very quickly even contacting me out of working hours in order to get things moving as quickly as possible. Would highly recommend!!

15 ottobre 2021
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Risposta di Personal Touch Kent

Thank you for taking the time to leave Neil this review, its really kind of you.

Valutata 5 stelle su 5

Highly recommended and very thorough

Thanks to Luis and Saffron, we got our mortgage offer. They were very helpful with all the paperwork and liaising with lenders and insurance companies. Would highly recommend.

13 ottobre 2021
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Risposta di Personal Touch Kent

Thank you Becky we really appreciate you taking the time to leave us a review.

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