Kyle was super helpful and knowledgeable. Helped me directly and efficiently to getting logged in to my account and I couldn't be more thankful. Very professional and courteous, all of my needs are ta... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
If I could give you 0 stars, I would because a side from it helped when you need the cash, your CUSTOMER SERVICE IS CRAP!!! Do better!! It's been years and it still sucks!!! Same ole generic answer an... Leggi di più
L'azienda ha risposto
As overwhelming and as many times I had to do Chats for month. There are 2 wonderful Agents that assisted me 10 Stars to Rita (Forgot her last name initial) and Brent T. They went above and beyond. Ha... Leggi di più
L'azienda ha risposto
I spoke with Felix this afternoon and he went way above and beyond trying to help me get set up and answer all my questions until I had everything figured out. Told me he would stay on the phone as lo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv is the winner of the Innovative Payments Association’s Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. In 2020, Payactiv released a short film titled, "We Heard You." Learn more at www.payactiv.com.
Informazioni di contatto
Stevens Creek Boulevard 4880, 95129, San Jose, Stati Uniti
- www.payactiv.com
4,3
Eccellente
2041 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
My experience was good
My experience was good. I haven’t really had any major issues
22 settembre 2025
Non scritta su invito
Risposta di Payactiv Inc.
Hi Erica, we are always looking to improve the experience for our users, and really appreciate the feedback.
Risposta di Payactiv Inc.
Hi Mikayla, thanks for taking the time to rate us. It really helps us to keep going and delivering the best. Have a blessed day.
Amazing very helpful
18 settembre 2025
Non scritta su invito
Risposta di Payactiv Inc.
Hi there, thank you for your feedback and the 5-star rating. If you have any suggestions, please write to us at support@payactiv.com. We would love to hear from you!
Valerie Shaw is knowledgeable and helpful
Valerie Shaw is knowledgeable, and helpful.
18 settembre 2025
Non scritta su invito
Risposta di Payactiv Inc.
Hi Cary, thank you so much for letting us know how you feel about Payactiv. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Wonderful experience
My agent Valerie Shaw was absolutely wonderful. Very polite and knowledgeable. I was so thankful to have gotten her to help me. I hope when or if I need further assistance I get her again.
17 settembre 2025
Non scritta su invito
Risposta di Payactiv Inc.
Hi Mary, we are glad to hear that Payactiv is helping you the way we intended it to. Have a lovely day ahead. :)
not a good company i filed a …
not a good company i filed a complaint to the bbb the payactive number i called isnt the managers number so i got a run around he would send me to a number with 3d party operators thanks for not recing my pay buddy im going to take the steps to recieve my hours and money! theres other agencys besides the bbb to get ahold of i dont know whats your guys problem is not working with me wait and see buddy i dont play around!
15 settembre 2025
Non scritta su invito
Risposta di Payactiv Inc.
Hi Larry, we sincerely apologize for the inconvenience we may have caused and are here to help. Kindly share your details, including your Employee ID, and Mobile number at support@payactiv.com, mentioning "App Review" as a subject. We will get your issue resolved on a priority basis.
My experience with the company as a…
My experience with the company as a whole is great. It does get frustrating when you work and work and still have to submit proof that we worked. The reps are always helpful, but Pay active could do better so we don't have to jump thru hoops for access to our own money.
15 settembre 2025
Non scritta su invito
Risposta di Payactiv Inc.
Hi Tila, thank you for providing your valuable feedback. Please reach out to us at support@payactiv.com, if you have any suggestions. We would love to hear from you. Have a blessed day.
Please don’t use this company
Something always going on with the app they never can fix the problem
13 settembre 2025
Non scritta su invito
Risposta di Payactiv Inc.
Hi Shaquie, we regret the inconvenience. To help resolve your issue, please email us your details, including your employer's name, employee ID, and mobile number, to support@payactiv.com. Be sure to include "App Reviews" in the subject line.
Derek was so helpful
Derek was so helpful. Had an issue and he fixed it right away.
11 settembre 2025
Non scritta su invito
Risposta di Payactiv Inc.
Thank you for providing your valuable feedback. Please reach out to us at support@payactiv.com, if you have any suggestions. We would love to hear from you. Have a blessed day.
Owen C was a great help to me
Owen C was a great help to me. He was respectful, courteous and thoughtful to my needs. I was stressing but he calmed me down with his demeanor. He fixed the problem in no time. I will always be team Owen C
8 settembre 2025
Non scritta su invito
Risposta di Payactiv Inc.
Hi there, we are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at support@payactiv.com. Have a wonderful day!
Zach Larson
Zach Larson, really good guy, was able to help me out and was very patient, 10/10 service
6 settembre 2025
Non scritta su invito
Risposta di Payactiv Inc.
Hi Angel, thank you so much for letting us know how you feel about Payactiv. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Very helpful rep name Emory L
4 settembre 2025
Non scritta su invito
Risposta di Payactiv Inc.
Hi there, thank you so much for letting us know how you feel about Payactiv. That's such a boost for all of us at Payactiv. You have an incredible day! :)
She was very patient and understanding
She was very patient and understanding. Helped me out with everything I needed in a timely manner.
30 agosto 2025
Non scritta su invito
Risposta di Payactiv Inc.
Hi Tyisha, we are glad to hear that Payactiv is helping you the way we intended it to. Have a lovely day ahead. :)
Waller Lee was such a tremendous help
Waller Lee was such a tremendous help. He was patient and understanding with all my questions and because of him the issue I had was dealt with!
30 agosto 2025
Non scritta su invito
Risposta di Payactiv Inc.
Hi Brian, It is delightful to hear such positive words and it’s always a pleasure to serve our users. Thanks for your feedback.
I had an associate named Emory help me…
I had an associate named Emory help me with updating my correct hours and helped me make a deadline for a bill that is keeping me safe. I’m extremely grateful and I definitely recommend this company to anyone that is able to use it.
29 agosto 2025
Non scritta su invito
Risposta di Payactiv Inc.
Thank you for providing your valuable feedback. Please reach out to us at support@payactiv.com, if you have any suggestions. We would love to hear from you. Have a blessed day.
Emory was really helpful
Emory was really helpful! I was having trouble with an already linked card and she got it fixed for me and a timely manner! Thank you Emory!
29 agosto 2025
Non scritta su invito
Risposta di Payactiv Inc.
Hi Crimson, thank you so much for letting us know how you feel about our services. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Attentive Customer Service
Rose’s customer service was excellent. She was a great communicator, pleasant and attentive to treat my issue. A good experience. Thank you, Rose and PayActiv!
28 agosto 2025
Non scritta su invito
Risposta di Payactiv Inc.
Hi James, we are glad that you like our services. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Risposta di Payactiv Inc.
Hi Lolita, thank you for your feedback. Our team is always working hard to continuously improve our product for your better experience. Have a blessed day ahead.
Yennefer C gave superb customer service
Yennefer Clark was so very pleasant and helpful, I wanted to make sure she gets the recognition she deserves. I have been trying to get a hold of someone to fix my transaction issues. Yennefer was the only one whom helped me escalate the issues to Technical Support and look forward to finding solutions quicker. I am ever grateful and thankful for her support.
25 agosto 2025
Non scritta su invito
Risposta di Payactiv Inc.
Hi Lesieli, It is delightful to hear such positive words and it’s always a pleasure to serve our users. Thanks for your feedback.
Lee G is the absolute best agent at…
Lee G is the absolute best agent at payactive. Love him
24 agosto 2025
Non scritta su invito
Risposta di Payactiv Inc.
Hi Jesse, thank you for your feedback. We are so pleased to learn that you are having a great time with us! :) Have a lovely day ahead.
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