PawSquad Recensioni 

440
TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Getting an opinion on a loved pet's ailment is not easy, especially in an expensive sector a veterinary support. Yet the chat with a qualified practitioner at no charge (as I buy Yumove joint pills) w... Leggi di più

Valutata 5 stelle su 5

I didn't note how hot it was and my Labrador ended up very poorly with heatstroke so I fired up the PawSquad app and had an emergency consultation with Dr Nuzzo who was superb. My girl is fully rec... Leggi di più

Valutata 5 stelle su 5

It was a Sunday and no local vets were open. I was relieved to have a phone consultation with a vet when my dog was vomiting, staggering and shaking after being given ear drops. His diagnosis was a p... Leggi di più

Valutata 5 stelle su 5

Really helpful advice from nice informative kind vets, very easy to talk to and the video links are a great way to show the issue you are concerned with. Definitely recommend them especially as there... Leggi di più

Dettagli dell'azienda

  1. Veterinario
  2. Servizio di pronto soccorso veterinario

Scritti dall'azienda

As a pet parent, your pet’s health and wellbeing is your priority, and just as you can tell when they are happy, you also know when something is not right. At PawSquad, our 24/7 online vets help you to be sure you are doing the right things to keep your pets healthy and happy. Whether it’s an urgent online vet consultation you need or more general pet care advice, you can be confident that help is available to you when you need it. Online or on the app, at the touch of a button, speak to our vets about general pet health, preventive healthcare, pet arthritis, behaviour, and more! Go to PawSquad.com, or search PawSquad in the App Store or Google Play. Any pet, any problem, any time.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

440 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 88% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(440)

60 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I couldn't rate Pawsquad more highly!

Elena was a lifesaver in helping me to understand that my cat would be fine just being monitored overnight and then taken to my own vet in the morning, rather than spending close on $1000 again for a service not required by the emergency vets, who have been very unhelpful in the past. Elena was amazing in assessing Charlie, checking his gums, breathing and gait on camera. He had been in a fight and was quite traumatised, but no open wounds, and she was so patient in explaning the effects of adrenaline making him lethargic and scared. I feel very fortunate to have access to this service.

28 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent service for your pets at anytime

When the vets are closed and your most precious Fur Baby is suffering it is a the most valuable, vital and excellent service you could wish for.
We had a video call twice with a vet and the second time we were referred straight to an an emergency veterinary clinic who helped our Fur Baby.
Can’t thank them enough for all their kindness and support they gave us especially to Maddie 🐶

3 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

My 8 week old puppy had a rash that was…

My 8 week old puppy had a rash that was caused by a allergy. they got him in straight away and was brilliant from the time we made the call to us visiting the pet hospital. Made me feel welcome and our pup was in brilliant hands. Couldn't have asked for better staff

9 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

This company is amazing it actually…

This company is amazing it actually tailors to your dogs actual needs with massive health benefits. rather than generic dog food. I have noticed my dog has a more relaxed approach now and her coat is alot more glossy and shiny. Thank you so much 10/10 would definitely recommend

10 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

Exceptional Service

I raised a query about my dog at 23:30 and a vet picked up my query within 5 mins. The vet that supported was very knowledgeable, professional and friendly. And followed up the call with some very well received notes and advice.

3 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

Just a crap service and need a refund…

Just a crap service and need a refund for a service that they couldnt provide

7 gennaio 2023
Non scritta su invito
Logo di PawSquad

Risposta di PawSquad

Hi,
I am sorry to hear you had technical issues, I can see one of our team contacted you on Saturday to help you and issue a refund. If you could get back in touch with them, so that we can investigate what happened and refund your payment.

Valutata 1 stelle su 5

Upsetting experience

I joined Pawsquad yesterday for my dog who has hurt his leg. I signed in and completed the details regarding what was wrong with my dog and uploaded two videos and paid the £24 consultation fee. When I clicked to proceed with a call I was booted back out to the start. I heard nothing all day!!! Despite emailing and phoning. I emailed the email address on the receipt email and it bounced back to me so not a valid email. I called their mobile number as written on the same email and reached a voicemail of a male, I left voicemail and sent two emails to another email address I found on their website which appears to be a valid one but they do not reply. While my dog has a sore leg I would hate to think of someone who’s dog would be lying at the side of the road! Disgraceful company

Day 3 Still no contact back
Still £24 taken from my account

1 gennaio 2023
Non scritta su invito
Logo di PawSquad

Risposta di PawSquad

Hi, I am sorry to hear you had technical difficulties over the holiday season. I can see that one of our team has replied to you today.

Our vets are available 24/7 but our customer service team that you emailed was closed for the Bank Holiday.

We do value all feedback as it helps us improve our service and systems. If you could reply to email so that we can investigate your issue and hopefully resolve for you
Thank you

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più