PawSquad Recensioni 

440
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

Getting an opinion on a loved pet's ailment is not easy, especially in an expensive sector a veterinary support. Yet the chat with a qualified practitioner at no charge (as I buy Yumove joint pills) w... Leggi di più

Valutata 5 stelle su 5

I didn't note how hot it was and my Labrador ended up very poorly with heatstroke so I fired up the PawSquad app and had an emergency consultation with Dr Nuzzo who was superb. My girl is fully rec... Leggi di più

Valutata 5 stelle su 5

It was a Sunday and no local vets were open. I was relieved to have a phone consultation with a vet when my dog was vomiting, staggering and shaking after being given ear drops. His diagnosis was a p... Leggi di più

Valutata 5 stelle su 5

Really helpful advice from nice informative kind vets, very easy to talk to and the video links are a great way to show the issue you are concerned with. Definitely recommend them especially as there... Leggi di più

Dettagli dell'azienda

  1. Veterinario
  2. Servizio di pronto soccorso veterinario

Scritti dall'azienda

As a pet parent, your pet’s health and wellbeing is your priority, and just as you can tell when they are happy, you also know when something is not right. At PawSquad, our 24/7 online vets help you to be sure you are doing the right things to keep your pets healthy and happy. Whether it’s an urgent online vet consultation you need or more general pet care advice, you can be confident that help is available to you when you need it. Online or on the app, at the touch of a button, speak to our vets about general pet health, preventive healthcare, pet arthritis, behaviour, and more! Go to PawSquad.com, or search PawSquad in the App Store or Google Play. Any pet, any problem, any time.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

440 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 88% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(440)

60 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

PawSquad helped me define the solution for my pet's ailment

Getting an opinion on a loved pet's ailment is not easy, especially in an expensive sector a veterinary support. Yet the chat with a qualified practitioner at no charge (as I buy Yumove joint pills) was so good. The PawSquad consultant gave an opinion that clarified my thinking and helped me form the solution for a way forward. It will be great when PawSquad database can connect with local veterinary practices in my area. Brilliant service!

29 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Utterly hopeless

Utterly hopeless. Chat function would not let me reply. Booked an audio appointment… immediately cut off 3 times when connected. Will be terminating my Admiral pet insurance after this experience. Off to visit a proper vet.

9 giugno 2026
Non scritta su invito
Logo di PawSquad

Risposta di PawSquad

Hi, I am sorry to hear about your experience, if you could email welcome@pawsquad.com so we can investigate what happened, if you could also confirm the device you were using This will help our IT team investigate fully.

Valutata 5 stelle su 5

Heatstroke and emergency vet service

I didn't note how hot it was and my Labrador ended up very poorly with heatstroke so I fired up the PawSquad app and had an emergency consultation with Dr Nuzzo who was superb.

My girl is fully recovered and the service was excellent and just what I needed.

30 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service, a vet on the end of the phone within minutes. Swithed to camera and a very friendly, reassuring vet was there. Asked to see the dog, checked breathing, eyes and gums. Very good service and put my mind at rest.
Told to ring back at any time if i was still concerned.

30 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Pawfect Support!

Absolutely fantastic service i spoketo the vet on the phone who was thorough and very helpful. I would highly recommend PawSquad.

23 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

I am very happy with PawSquad

I am very happy with PawSquad, I have used the service several times for my puppy instead of having to go to the vets and each time the advice from a qualified vet (usually early hours of the morning when she's throwing up!) has been excellent.

5 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

I was relieved to have a phone consultation with a vet

It was a Sunday and no local vets were open. I was relieved to have a phone consultation with a vet when my dog was vomiting, staggering and shaking after being given ear drops. His diagnosis was a perforated ear drum and he advised that our dog urgently see a vet for anti-sickness medication. The £28 charge came off the Out of hours vet bill.

17 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great app.

Have used it a few times and it’s been great. Really helped me understand my dog and what she was going through. Great app to have to use alongside a vet.

7 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great service available

Really helpful advice from nice informative kind vets, very easy to talk to and the video links are a great way to show the issue you are concerned with. Definitely recommend them especially as there is 24 hour access and even if there are no appointment slots left you can just join and wait for your turn. A great service 👍🏻

25 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service. 12 week puppy had eaten something that was a potential hazard. Contacted Paw Squad vet who was brilliant. She fully investigated the products data sheet and liaised with a colleague to reassure us that all would be ok. Great peace of mind particularly as this was in the evening. Follow up email the next day to check all was ok. Brilliant add on service to our pet insurance.
Thank you

6 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

So helpful

The ease of being able to speak to a vet out of hours is brilliant and the vet I did speak to was so helpful. I’d definitely use Pawsquad again if it’s out of hours and I couldn’t speak to my own vet

28 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Top Vet

I had a problem with my cat, he had cystitis and when I called the vet I was really stressed. He calmed me down and helped me step by step to deal with my worries. The vet was very clear and understanding and made sure I understood everything.

28 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

I’m so impressed with Pawsquad

I’m so impressed with Pawsquad. I accessed them through my pet insurance. My dog became very poorly after a late night adventure. During the ups and downs of his recovery I video chatted to their vets 3 times. Each time they gave great advice and reassurance that helped both me and my puppy.

5 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

PawSquad is a most wonderful thing

PawSquad is a most wonderful thing! To be able to make contact with a vet so quickly no matter what the time of day for advice and reassurance is invaluable. We treasure PawSquad, are very grateful to all participating vets and would highly recommend it

21 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Bad experience

Bad experience, our cat become very ill suddenly last weekend, too poorly to take to an emergency vet, nearly an hour away. They suggested using paws squad. After filling in information on the app at the payment page the app froze, instead of allowing me to book an appointment. But I got an email saying a payment has been taken. I tried to make another appointment but the app wanted to take another payment. this time I could see the appointments available and there weren’t any for another 12 hours. No customer service to contact either. Wouldn’t recommend based on my stressful experience. I hope at least I get my payment refunded

7 febbraio 2026
Non scritta su invito
Logo di PawSquad

Risposta di PawSquad

Hi, I am sorry to learn you of your experience with Pawsquad, we do offer immediate consults without booking an appointment. Our customer service team email address is welcome@pawsquad.com if you would like send us an email with your details and we can check what happened with your call.

Valutata 5 stelle su 5

Paw squad perfect

Absolutely fantastic service, put my mind at ease by video chatting to check my pet over! Couldn’t believe how easy paw squad was to use.

22 febbraio 2026
Non scritta su invito

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