Getting an opinion on a loved pet's ailment is not easy, especially in an expensive sector a veterinary support. Yet the chat with a qualified practitioner at no charge (as I buy Yumove joint pills) w... Leggi di più
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I didn't note how hot it was and my Labrador ended up very poorly with heatstroke so I fired up the PawSquad app and had an emergency consultation with Dr Nuzzo who was superb. My girl is fully rec... Leggi di più
It was a Sunday and no local vets were open. I was relieved to have a phone consultation with a vet when my dog was vomiting, staggering and shaking after being given ear drops. His diagnosis was a p... Leggi di più
Really helpful advice from nice informative kind vets, very easy to talk to and the video links are a great way to show the issue you are concerned with. Definitely recommend them especially as there... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
As a pet parent, your pet’s health and wellbeing is your priority, and just as you can tell when they are happy, you also know when something is not right. At PawSquad, our 24/7 online vets help you to be sure you are doing the right things to keep your pets healthy and happy. Whether it’s an urgent online vet consultation you need or more general pet care advice, you can be confident that help is available to you when you need it. Online or on the app, at the touch of a button, speak to our vets about general pet health, preventive healthcare, pet arthritis, behaviour, and more! Go to PawSquad.com, or search PawSquad in the App Store or Google Play. Any pet, any problem, any time.
Informazioni di contatto
The Chocolate Factory, Keynsham, BS31 2AU, Bristol, Regno Unito
- welcome@pawsquad.com
- www.pawsquad.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Vets have changed.
Great service especially the after hours function video conferencing all in all a great benefit to Paw Squad.
I could talk to a vet online on video…
I could talk to a vet online on video call. It was easy to show the vet how my dog was acting. The vet showed concern and compassion, and advised me.
PawSquad helped me define the solution for my pet's ailment
Getting an opinion on a loved pet's ailment is not easy, especially in an expensive sector a veterinary support. Yet the chat with a qualified practitioner at no charge (as I buy Yumove joint pills) was so good. The PawSquad consultant gave an opinion that clarified my thinking and helped me form the solution for a way forward. It will be great when PawSquad database can connect with local veterinary practices in my area. Brilliant service!
Utterly hopeless
Utterly hopeless. Chat function would not let me reply. Booked an audio appointment… immediately cut off 3 times when connected. Will be terminating my Admiral pet insurance after this experience. Off to visit a proper vet.

Risposta di PawSquad
Heatstroke and emergency vet service
I didn't note how hot it was and my Labrador ended up very poorly with heatstroke so I fired up the PawSquad app and had an emergency consultation with Dr Nuzzo who was superb.
My girl is fully recovered and the service was excellent and just what I needed.
Excellent service
Excellent service, a vet on the end of the phone within minutes. Swithed to camera and a very friendly, reassuring vet was there. Asked to see the dog, checked breathing, eyes and gums. Very good service and put my mind at rest.
Told to ring back at any time if i was still concerned.
Pawfect Support!
Absolutely fantastic service i spoketo the vet on the phone who was thorough and very helpful. I would highly recommend PawSquad.
I am very happy with PawSquad
I am very happy with PawSquad, I have used the service several times for my puppy instead of having to go to the vets and each time the advice from a qualified vet (usually early hours of the morning when she's throwing up!) has been excellent.
I was relieved to have a phone consultation with a vet
It was a Sunday and no local vets were open. I was relieved to have a phone consultation with a vet when my dog was vomiting, staggering and shaking after being given ear drops. His diagnosis was a perforated ear drum and he advised that our dog urgently see a vet for anti-sickness medication. The £28 charge came off the Out of hours vet bill.
Great app.
Have used it a few times and it’s been great. Really helped me understand my dog and what she was going through. Great app to have to use alongside a vet.
It was very nice talking to a vet
It was very nice talking to a vet. She was very polite and helpful and explained everything.
Great service available
Really helpful advice from nice informative kind vets, very easy to talk to and the video links are a great way to show the issue you are concerned with. Definitely recommend them especially as there is 24 hour access and even if there are no appointment slots left you can just join and wait for your turn. A great service 👍🏻
Excellent service
Excellent service. 12 week puppy had eaten something that was a potential hazard. Contacted Paw Squad vet who was brilliant. She fully investigated the products data sheet and liaised with a colleague to reassure us that all would be ok. Great peace of mind particularly as this was in the evening. Follow up email the next day to check all was ok. Brilliant add on service to our pet insurance.
Thank you
Seen quickly and helpful consultation with a vet…
I had a helpful consultation with a vet who wrote a report to help get an emergency appointment with my local vets. I was seen in minutes and it helped me advocate for getting my pet seen asap locally.
So helpful
The ease of being able to speak to a vet out of hours is brilliant and the vet I did speak to was so helpful. I’d definitely use Pawsquad again if it’s out of hours and I couldn’t speak to my own vet
Top Vet
I had a problem with my cat, he had cystitis and when I called the vet I was really stressed. He calmed me down and helped me step by step to deal with my worries. The vet was very clear and understanding and made sure I understood everything.
I’m so impressed with Pawsquad
I’m so impressed with Pawsquad. I accessed them through my pet insurance. My dog became very poorly after a late night adventure. During the ups and downs of his recovery I video chatted to their vets 3 times. Each time they gave great advice and reassurance that helped both me and my puppy.
PawSquad is a most wonderful thing
PawSquad is a most wonderful thing! To be able to make contact with a vet so quickly no matter what the time of day for advice and reassurance is invaluable. We treasure PawSquad, are very grateful to all participating vets and would highly recommend it
Bad experience
Bad experience, our cat become very ill suddenly last weekend, too poorly to take to an emergency vet, nearly an hour away. They suggested using paws squad. After filling in information on the app at the payment page the app froze, instead of allowing me to book an appointment. But I got an email saying a payment has been taken. I tried to make another appointment but the app wanted to take another payment. this time I could see the appointments available and there weren’t any for another 12 hours. No customer service to contact either. Wouldn’t recommend based on my stressful experience. I hope at least I get my payment refunded

Risposta di PawSquad
Paw squad perfect
Absolutely fantastic service, put my mind at ease by video chatting to check my pet over! Couldn’t believe how easy paw squad was to use.
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