i recently paid for meet and greet at one of the LHR terminals. Unfortunately the airline has changed our flights to go from another terminal. I asked BCP if i could cancel for a total refund and th... Leggi di più
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Scopri cosa dicono le persone
We normally use the Meet & Greet parking at T2, but thought we give the new multi storey car a go. Good directions given to the car park. No problem gaining access, but ended up parking on the top flo... Leggi di più
Used Bournemouth. Access and leaving is easy using the advance booking system but the exits could be clearer marked, especially at night. I noticed a couple of vehicles obviously trying to find the wa... Leggi di più
L'azienda ha risposto
Happy with BCP but Manchester Airport parking prices have become a joke. No problems on this occasion but share a previous concern that stickers on bus windows make it difficult to see stop numbers an... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
BCP has been the airport parking specialist since 1978. That means we've been around for over 30 years, so be sure to make the most of our expertise and know-how. You can trust BCP to find an airport car parking option that meets your needs at a price that suits your pocket.
Informazioni di contatto
Regno Unito
- 0871 360 1013
- www.parkbcp.co.uk
3,1
Nella media
2K recensioni
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Excellent service
Excellent service. Very happy will definitely use again.
11 settembre 2019
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Risposta di www.parkbcp.co.uk
We're so thrilled to hear that you loved the service, we do like to make sure our customers get the best service possible! We can't wait to see you again in the future and we hope you had a fantastic trip away. :)
Really helpful staff
Such helpful staff both at car park and at Dover Port. Will definitely use the car park again.
10 settembre 2019
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Risposta di www.parkbcp.co.uk
We're so glad to hear that you were happy with the service which you received! We hope you had a fantastic time away and look forward to seeing you again next time. 😀
Very happy with the service trouble free
Very happy with the service trouble free
Would use again for sure
8 settembre 2019
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Risposta di www.parkbcp.co.uk
Thank you for your review, we hope you had an awesome holiday.😀✈️
Easy and reliable
Both departure and arrival were so easy and all the worry and anticipation of delay disappeared. We dropped the car in Luton airport Multi storey car park,attendants on site, no waiting for them and when we returned, we were delayed both with the flight and my luggage that was lost and eventually found. When we got to the car park,the attendants were brilliant, reassuring and with a great sense of humour. Excellent!
4 settembre 2019
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Risposta di www.parkbcp.co.uk
That is what we love to hear! 😍 Thank you for sharing your great experience! We hope your holiday was just as good! 😀
Luton airport mid term parking
Good parking at mid term Luton airport but not always easy to find an empty space as the direction to drive around is not clear. Very easy to catch the bus to the terminal, although you sometimes have to wait longer than the time they state. On exiting the car park we have found that 9 times out of 10 our ticket doesn't work in the machine to lift the barrier and we have to ring for assistance, not a big thing but annoying! Would still recommend mid term parking here.
31 agosto 2019
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Risposta di www.parkbcp.co.uk
We're happy to hear you'd recommend the Mid-Term, hopefully we'll hear from you next time you're off on your travels! 😁
Highly recommended
Great service, great cost. Easy to park and then just jump on the bus for a 2 minute ride to the airport. When you return, the bus stop is right outside of the terminal. Just give them a ring and they will be along to pick you up.
Fantastic service, this is our 4th year in a row using them. Highly recommended
30 agosto 2019
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Risposta di www.parkbcp.co.uk
That's what we like to hear! We're so glad to hear you liked the service and we would like to thank you for returning to us year after year! We hope you had an amazing trip away and we hope to see you again soon. :)
Ease of parking great, but costly telephone conversation
Never have had any issues with the parking, my only issue is the premium telephone number you have, I needed to change something as I had made a error on my booking, the phone call to correct it was quite expensive, a long wait for an answer didn’t help.
30 agosto 2019
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Risposta di www.parkbcp.co.uk
We are pleased to hear that you have never had any issues. The phone lines are constantly being reviewed so this could change in the not so distance future. We do also ovver free methods of contact in the form of a contact us form and live chat service. 😁 We do hope that you had a lovely time on your trip and look forward to helping you again in the near future.
It was okay
It was okay. Staff could have been friendlier. Our first time at Heathrow so wasn't sure what to do or where to go. It's the same as everything in life you pay for what you get.
29 agosto 2019
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Risposta di www.parkbcp.co.uk
We are sorry to hear you felt the staff could have been friendlier, we do expect our car parks to provide a high level of service at all times so can only apologise for this. We hope the next time you fly from Heathrow it will be more familiar to you!
We trust you had an enjoyable holiday? 😀
Excellent service as always.
27 agosto 2019
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Risposta di www.parkbcp.co.uk
We love hearing this! 😍 We are so happy that we have lived up to your expectations. We hope you have the best time on your holiday. 😎
Fast track parking at Liverpool
Straight in, lots of spaces which were huge and 1 min walk to departures
26 agosto 2019
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Risposta di www.parkbcp.co.uk
Amazing! We hope your time away was just as good as our service :)
REPEAT CUSTOMER
having used T2 Meet and greet at Manchester previously, I initially thought it would be the same set up as 2 years ago, however, location and changes in technology has both improved and set back this service. The location as got a little less accessible, the car scanning technology means that there is no question if any damage happens to your car whilst in their possession. was surprised upon collection that the car had been parked in an outside parking bay (raining) when a load of space was available in the same collection row under cover?
19 agosto 2019
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Risposta di www.parkbcp.co.uk
Thank you for your review Nigel, we are sorry to hear that the changes made caused a few concerns and it was not as easy to access the arrival area. We really appreciate your comments and will ensure this is fed back to the car park, as we want to ensure the process is as hassle free as possible! 😀
Don’t use
No stars, worst experience ever in a pre book car park.
Arrived at Liverpool to be told could not find booking but let us in and told us to sort on our return. Got back to Liverpool went to car park office to be told they did not have my booking, finally found it with reference but said this is a common fault with BCP not sending our car reg to the cameras. WILL never use again
17 agosto 2019
Non scritta su invito
Risposta di www.parkbcp.co.uk
Really sorry to hear this happened Janet, we would be keen to look into this for you. If you could please fill in the details on the form below so we can investigate this further and get back to you. Thank you. https://help.holidayextras.co.uk/hc/en-gb/requests/new
Cheap easy access Regular bus pick up…
Cheap easy access Regular bus pick up and drop off. Nice and simple after a very long flight..
16 agosto 2019
Non scritta su invito
Risposta di www.parkbcp.co.uk
That's exactly what we like to hear! 🙌We're glad you were pleased with the service and hope you book with us again in the near future. The HX Team. 😀
Use this car park at your peril !!!
If there was no stars then I would award that .
The car park where my car was situated was flooded ( not for the first time )).
The phone for the BCP Prestwick airport was taken off the hook for three days , very professional .
I phoned the Kent number who couldn’t get through either but was assured that because I had an SUV that it should be okay without knowing where my car was parked .
How difficult would it have been to contact the owners via their registration numbers prior to getting back ????
16 agosto 2019
Non scritta su invito
Risposta di www.parkbcp.co.uk
Hi Ian. Thanks for bringing this to our attention, we're very sorry to hear this has happened. Please feel free to fill out the form below and our Customer Experience Team will conduct an investigation for you. https://help.holidayextras.co.uk/hc/en-gb/requests/new. Many thanks.
Used Manchester T2 long stay
Used Manchester T2 long stay. Had difficulty getting entry as car before us waited too long to enter which caused barriers to then come down on us not letting us in.
Then on the return home we then couldn’t get out of the car park either, had to call for assistance. Maybe something that needs to be addressed as people will always dawdle and cause the person behind problems.
14 agosto 2019
Non scritta su invito
Risposta di www.parkbcp.co.uk
Oh no, that does not sound like the usual service provided by the Long Stay T2! 😞 We will certainly feed this back to the car park as it is not something that has been highlighted before. We hope that despite this you had a fantastic trip! 😃
Risposta di www.parkbcp.co.uk
We are pleased to hear easy you found your pre-booked car parking to be, that is exactly what we love to hear! 😍 We hope you had a holiday that was just as good as your parking! 😃
Southend parking
All went smoothly for departure and return. Very happy.
11 agosto 2019
Non scritta su invito
Risposta di www.parkbcp.co.uk
That is what we love to hear! 😍 We are so pleased to hear how happy you were with your service and we hope to see you again soon! 😃
Everything went like clockwork
Everything went like clockwork; as usual.
8 agosto 2019
Non scritta su invito
Risposta di www.parkbcp.co.uk
This is what we like to hear, and sounds like the level of service we like to provide! Awesome! We hope you had a great holiday and will be booking with us again very soon. 😎
Great 3rd time used this parking
Great 3rd time used this parking, will be using again . So easy buses are always there when going to airport and when coming back
8 agosto 2019
Non scritta su invito
Risposta di www.parkbcp.co.uk
We are pleased to hear the process was easy and simple for you, Less hassle. More holiday! We hope you had a great time away and we look forward to seeing you again soon! 😀
No problems entering the car park
No problems entering the car park, found a space immediately, not a long wait for a bus and the car park was tarmaced so easy to roll your suitcase.
7 agosto 2019
Non scritta su invito
Risposta di www.parkbcp.co.uk
Fantastic to hear! 😁 Hope you had a great holiday and thank you for the feedback! ✈️
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