Overnight Prints Recensioni 

4489
•
TrustScore 3 su 5

3,2

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Long time customer here. The last couple of years Overnight Prints has gotten absolutely terrible. The quality of the products has steadily decreased to the point of becoming totally unacceptable and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience! It had been a while since my last order, but when I returned, everything was exactly as I remembered. That consistency made the experience even better. Excellent print quality, fast... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

This was my second time ordering business cards from overnight prints. The first batch was nice, so I ordered a second batch with minor color and layout adjustments...and there were issues. Despit... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I needed Business cards Asap. There was a small issue but with no way to speak directly to a customer service rep the cards took much longer than promised to arrive. The quality of the cards are good... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di stampe e segnaletica
  2. anche in
  3. Servizi per le imprese

Scritti dall'azienda

Overnight Prints is one of the original online print companies. It has been an industry leader in the production and delivery of business cards, postcards, brochures and other vertical marketing products for almost a decade. Known for providing high-quality, competitively priced printing solutions for small business owners, designers, and other consumer groups, Overnight Prints has established itself as one of the largest online printers in the United States and in Europe. OvernightPrints.com offers next day delivery of promotional, marketing and branding products in addition to providing easy-to-use design templates and mailing services. The company has offices and manufacturing facilities in both the USA and Europe and boasts some of the most cutting-edge waterless offset print presses available to the online consumer. They are the no.1 choice for all discerning online print customers who expect higher resolution, brighter colors, and faster delivery.


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,2

Tutte le recensioni

(4489)

287 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fast reliable service

Fast reliable service. I have used them for years for my business.

4 febbraio 2026
Non scritta su invito
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Risposta di Overnight Prints

Thank you for your continued trust, we’re glad we can support your business year after year.

Valutata 1 stelle su 5

Does not live upto its namesake

Payed out the nose for overnight printing, which ended up taking nearly a week. Print was fine, but look elsewhere if you're on a time crunch.

8 gennaio 2026
Non scritta su invito
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Risposta di Overnight Prints

We’re sorry the delivery timing didn’t meet expectations. Our team has already reached out with an option to help address the delay, and we encourage you to contact customer service if you’d like to move forward with it.

Valutata 4 stelle su 5

Repeat Customer

I've ordered business cards with Overnightprints 4 times now, and I will be purchasing from them again. My last order was perfect, but I gave them 4 stars because not all of my orders were excellent. The printed colors and quality of the cards are great, but I do not recommend ordering the rounded corners. The cards were not cut right, twice! They sliced off sections that were in the safe zone and "rounded" is apparently objective. I also wouldn't add the extra proof edit as they will just delay the printing by sending them back, even if there isn't an error. It added an extra week to get my cards through the process, and nothing was found that I needed to change. The spot UV coating is awesome, and I also liked the matte cards as well. Overall, the 15pt premium is great, just don't bother with the rounded edges.

25 maggio 2025
Non scritta su invito
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Risposta di Overnight Prints

Thank you for your continued support and for the detailed feedback. We’re glad you’re happy with the overall quality and will share your comments with our team.

Valutata 5 stelle su 5

Overnights prints is the best out…

Overnights prints is the best out there. Best paper, and when you can catch a sale, the best prices. I use them most years to print my Christmas cards on 4x6 size. Easy to order and set up, their GD dept is great at pointing out things I might have missed in the creation process.

19 dicembre 2025
Non scritta su invito
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Risposta di Overnight Prints

Thank you for the wonderful feedback, we’re glad we can support your projects year after year.

Valutata 1 stelle su 5

Horrible experience

Horrible experience. Prints looked terrible. My Christmas cards were embarrassingly unprofessional. They showed up 6 days late and NO ONE will respond to me about a refund.

16 dicembre 2025
Non scritta su invito
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Risposta di Overnight Prints

We’re sorry this experience fell short. Our team reviewed the order and has already issued a $30 store credit related to the delivery delay; if you need any further assistance, please reach out to our support team so we can help.

Valutata 1 stelle su 5

The shipping box opened in transit and…

The shipping box opened in transit and we received only a partial order of Thomas Andre Rowbotham's cards. Will any one read this? Do you care about shipping disasters?

8 gennaio 2026
Non scritta su invito
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Risposta di Overnight Prints

We’re sorry about this and appreciate you flagging it. Our team has already reviewed the issue and reached out to offer a reprint so we can make this right.

Valutata 5 stelle su 5

Very easy to create my card with the…

Very easy to create my card with the templates they provide. It came in a bit more than a week and they are perfect. Well Done!

23 gennaio 2026
Non scritta su invito
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Risposta di Overnight Prints

Thank you for the great feedback, we’re glad the process was smooth and you’re happy with the final result.

Valutata 5 stelle su 5

Product came exactly as it was…

Product came exactly as it was designed. Easy to upload the jpg files and have always had great results dealing with Overnight Prints!

5 gennaio 2026
Non scritta su invito
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Risposta di Overnight Prints

Thank you for the kind feedback, we’re glad everything turned out just as expected.

Valutata 2 stelle su 5

Shipping is always a bait and switch: BUYER BEWARE.

I have been a customer of Overnight Prints since 2009. Here now, in 2026, the state of the company is such I finally waive the white flag and warn others to seek a better partner for printing services.

My last several orders have all suffered from the same issue time and again.

As you build your order, before checkout, you are shown an array of dates for shipping. The implication — based on the increase of cost per quicker option — is that you can expedite your order the more money you give them. BE WARNED: it states above these dates everything is essentially now just loose estimates. Loose being the keyword here.

In my last order, placed on Friday the 16th, I paid the second-to-highest amount for an order of last minute business cards a coworker needed for an important event. The option I chose said delivery would be on January 20th. Given that the event itself starts on the 21st, I figured even if a day late, they'd still arrive on the day of the event, and we'd be OK.

On the 20th, I checked in on my order, only to find out IT HAD NOT YET BEEN PRINTED, and was merely in queue. FedEx now estimates the cards to arrive on the 22nd.

When presented this information — and how it occurred similarly the last several times I placed the order — customer service (always and ONLY a chat, never a phone number or email) feeds back the same response. A half-hearted apology, and promise to refund the difference in shipping once things have arrived.

I don't understand why the company simply doesn't put ACTUAL delivery dates in their "picker" when it can't consistently deliver ON the dates or prior. It became clear to me this is a great business model to bank a little extra profit per order. For those customers who don't come back to complain for a later delivery than expected? Overnight Prints pockets the difference.

I have used other online printers before, and have never had these issues of inconsistency in delivery before. At worst? The other printers had the wherewithal to at least email, text, or call me to alert me of issues as they occurred, in an attempt to remedy them. They didn't merely wait for me to complain.

After 16 years of my business, I'm done. I'll use a more reputable partner from now on. In the grand scheme of things I know Overnight Prints couldn't care less... but I hope some of you reading do.

21 gennaio 2026
Non scritta su invito
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Risposta di Overnight Prints

We’re sorry for the frustration this caused and appreciate the time you took to share your experience. Our team reviewed the order, issued a refund for the delay, and we’re continuing to evaluate how delivery timelines are communicated so expectations are clearer moving forward.

Valutata 1 stelle su 5

erreur d'impression et service client inexistant

Bonjour,

Suite à une erreur d'impression, je continue à chercher vainement à avoir un service client qui puisse me répondre (malgré l'illusion qu'ils sont présents avec des réponses automatiques sous ce genre d'avis)
En effet, suite à un Pdf bien chargé, aperçu valable, lorsque j'ai recu 10 jours plus tard des carte blanches recto-verso j'espérais trouver un interlocuteur....

Le site ne permettant pas (lors de mon utilisation) d'envoyer de réclamation lorsque je tentais vainement d'envoyer des photos, mon mail enrichi de photos étant resté sans réponse, j'ai pu joindre un opérateur par chat à qui j'ai enfin pu joindre une photo... mais d'après lui il n'y avais pas de pièce jointe (ma parole contre la leur...) donc j'ai pu bénéficier d'une impression de feuille blanche. Ils m'ont tout de même proposé de me tenir au courant le soir même... mais aucune nouvelle.

Il est impossible de contacter leur support via la rubrique "contact-us" de leur site ...
Bref, je suis totalement coincé avec 250 cartes blanches payées le prix fort avec zero interlocuteur...

15 gennaio 2026
Non scritta su invito
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Risposta di Overnight Prints

Nous sommes sincèrement désolés pour cette situation. D’après nos échanges internes, une réimpression ou un remboursement a été proposé, mais nous n’avons pas encore reçu de confirmation. Si vous n’avez pas reçu d’email de notre part, merci de nous contacter via nos réseaux sociaux en message privé afin que nous puissions reprendre le dossier et vous assister rapidement.

Valutata 1 stelle su 5

The worst

First, delayed by order by weeks. Then upgraded shipping at my cost without my permission. Then the cards never arrived. Cherry on top - no customer service phone to address the terrible service. But my credit card protected me :)

1 gennaio 2026
Non scritta su invito
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Risposta di Overnight Prints

We’re sorry for this experience. Our team informed us they reached out regarding this order and recommended checking with nearby neighbors in case the delivery was received elsewhere. If you haven’t been able to reconnect yet, please contact us and we’ll be happy to assist further.

Valutata 5 stelle su 5

Got what I ordered as advertised!

Got what I ordered quickly, and the quality was as advertised, great!

11 gennaio 2026
Non scritta su invito
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Risposta di Overnight Prints

Thanks for the kind feedback! We’re glad everything arrived quickly and met your expectations.

Valutata 1 stelle su 5

Once again my cards were not gloss…

Once again my cards were not gloss coated like they were supposed to be. Last year only half were coated. This year none of them were. You used to do good work but the quality has really gone down hill over the last few years. This was probably my last order from Overnight Prints.

24 dicembre 2025
Non scritta su invito
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Risposta di Overnight Prints

We’re sorry this didn’t meet expectations and understand the frustration. To help us review this properly, please upload a support ticket with photos of the product at https://www.overnightprints.com/about/contact-us
so our team can investigate and assist.

Valutata 1 stelle su 5

Should be called NO DELIVERY PRINTS. Horrible experience

I would give them a 0 if i could. One of the worst experiences I've had in a while. When you order something from "OVERNIGHT PRINTS" you expect them to print it overnight. You expect speedy service to be their priority. But apparently paying for an overnight shipment means they will generate a tracking number and then not ship your product. It's already 2 days late and tracking shows fedex doesn't have my package. And the customer support reps will say "we'll reach out and make it a priority" without doing anything and offer no support, no solutions, just more lies about what they will do that never actually happens. DO NOT USE THIS SERVICE.

9 gennaio 2026
Non scritta su invito
Logo di Overnight Prints

Risposta di Overnight Prints

We’re sorry for the experience and the delay with your order. A full refund of the shipping cost has been issued, and our team is reviewing what went wrong so this doesn’t happen again.

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