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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I wrote an email to the address they provided on the letter to agree on a payment plan and terms, but no one has responded. I would like to get this resolved as soon as possible, as it did not work wh... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

This company are acting in conjunction with there partners Lowell They have contacted me saying I owe them money on an order that was made many years ago and was paid off from Jan 2016 until Ja... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Claim I owe money for a company Ive never heard of. Zero communication with me before sending threatening email saying bailiff would be coming to collect a debt I do not owe. Clearly a dodgy scamming... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Send threatening texts even though I’m paying them on time every month. I have mental health issues so this really upsets me. I’m thinking about taking further action. This company needs to get their... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

Overdales Legal Limited is a specialist law firm, regulated by both the Solicitors Regulation Authority (SRA No. 806769) and the Financial Conduct Authority (FCA No. 691793), providing debt recovery and litigation services to a number of Clients across the UK. If we have contacted you on behalf of our Clients, it is important that you get in touch. Our team are trained to consider your circumstances relative to our Client’s instructions, and to ensure the most suitable solutions are offered. Criminals want your personal information and/or your money. They often go to extreme lengths to pose as trusted individuals, legitimate organisations, or even law enforcement - using phone calls, emails, text messages, and social media. Please remain cautious.


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

272 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Iv tried a number of times to try and…

Iv tried a number of times to try and get in touch had no reply wanted to no whovi owed money to no reply unless they get in touch I'm not paying anything

17 marzo 2025
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Risposta di Overdales

Hi Susan,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

Had a phone call with zane

Had a phone call with someone called Zane. He mentioned I owed some money. He said they were going to put a CCJ on me in five months. I tried to make an arrangement to make small payments to get the ball rolling until I could pay it off. He said it was totally unacceptable and then proceeded to inform me he was adding a CCJ instantly as he was being an ass**le about it and totally uncooperative about it and totally unhelpful whatsoever. Overdales must be scammers if that is the level of staff they have. Totally uncooperative, obstinate and obstructive in every thing I wanted to do.

7 novembre 2024
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Risposta di Overdales

Hi Gary,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 5 stelle su 5

5 stars because the staff are wonderful

I received a letter. I was so scared to ring, my mental health etc has taking such a downfall I just let the letters fester. To the point I now have a ccj against my name. I spoke to an absolute star called Shajid. Kept me at ease and I explained what's happened. They stopped the bailiffs, I gave a very small token amount to set a direct debit for next month. Set at what I can genuinely afford and going forward if in trouble no doubt they will work with me. Thank you. It's not an easy business debt recovery but they gave me respect and empathy. Good team you can't blame them for our own stupidity!

11 marzo 2025
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Risposta di Overdales

Hi,

Thank you for your review, we are happy to hear you have had a positive experience with us!

Should you need to speak to us in future, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 5 stelle su 5

Extremely helpful, understanding and polite.

I received a letter stating I owed money from a CCJ, I had it explained to me, precisely and clearly.
No senstive information was asked for except those details they already had.
The young lady I spoke to was exceptionally helpful and understanding, given my circumstances.

10 marzo 2025
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Risposta di Overdales

Hi Glenn,

Thank you for your review, we are happy to hear you have had a positive experience with us!

Should you need to speak to us in future, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

No knowledge of my ccj being paid

Paid my CCJ off on the 18th of February, phoned a couple of days ago to get the ball rolling for my Certificate of Satisfaction to be done and they said they haven't received information about my CCJ being paid off although Lowell confirmed once it was paid the information was sent straight over.

I've now just sent an email saying if it's not sorted by the end of the 4th of March I'll be reporting it to The Financial Ombudsman Service (FOS) and The Solicitors Regulation Authority (SRA).

This is affecting my information as I'm going through a rental application currently and only found out about my CCJ on the 17th of February.

Oh also whoever I spoke to on the phone made out like I was being an inconvenience when asking about how the county court was being informed about my debt being settled. They literally sighed as soon as I asked them a question and my "account number" not being on the system but miraculously my account appearing once I gave my name and address etc...

It's really not that difficult to give advice or a reason behind why it's taken nearly 2 weeks to sort onto the system especially when if the County Court gets notified a certain way it only takes 48-72hrs to get on their system... And the agents at Lowell even said its done by the system due to the number of accounts they help daily instead of by writing to the courts as otherwise it takes 7 weeks...

Let's hope it's sorted by the end of the 4th otherwise I could be homeless thanks to them not pulling their finger out so my Credit report can be updated 🥲

25 febbraio 2025
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Risposta di Overdales

Hi Tiffany,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

Absolute scam

Absolute scam, don’t have a scooby what they’re doing needs shutting down. Also Tia of you’re going to reply don’t reply with the following message -

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or ‘email’.

Kind regards, Tia.

1 marzo 2025
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Risposta di Overdales

Hi Mohammed,

Whilst we note your comments, the reply that you do not wish for us to respond with, is a reply that is necessary in order for us to establish the best course of action.

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

If I could a Zero start I would.

If I could a Zero start I would.

I have just received a threatening letter, does not state what is is for , does not state previous address associated and does not state when it was for.

Letter states I have 7 days to Avoid Writ of Control.
It’s also states they wrote to me previously, and were instructed to have a ccj order transferred to a high court order, a gain I haven’t received A CCJ.

I going to call the citizen advice, about this letter

I have no CcJ order., has anyone else is experiencing this. Because I would like to know

I have underlying medical health issues, this has now made it worse.

27 febbraio 2025
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Risposta di Overdales

Hi Madge,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

As per your previous review, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

Biggest Scam Solicitors

Beware! This company is a complete scam. I have never had any dealings with them, yet I received a threatening text claiming that an agent would visit me to recover £200 that I supposedly owed. This is nothing but an attempt to intimidate and extort money from people. Clearly, they have obtained phone numbers without consent and are using scare tactics to pressure innocent individuals into paying for something they don’t owe. Avoid this fraudulent company at all costs!

26 febbraio 2025
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Risposta di Overdales

Hi Manvil,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

1 star because I can't give no stars

1 star because I can't give no stars , never heard of this company send me a threatening letter if I don't pay up or set up a direct debit they will send the boys around, I'm fighting cancer at the moment so these absolute cowboys will be no problem! You need to know the law to debt collecting as they clearly don't! However I do so bring it on send your collecting agents around I'm looking forwards to it , as I said this company is a total cowboy out fit see you in court lads, oh and don't bother with your standard reply to this review I will never contact you full stop.

25 febbraio 2025
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Risposta di Overdales

Hi David,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

Whilst we note that you do not wish for us to reply, to fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

Absolute Scam – A Fake "Law Firm" Running a Fraudulent Racket

If I could give zero stars, I would. Overdales Legal Ltd is nothing more than a glorified scam operation, masquerading as an "industry-leading law firm" while operating out of a PO BOX like a dodgy backstreet loan shark. No real office, no real accountability, and no real legal standing.

Let’s be very clear: Overdales is NOT independent. It is fully owned by Lowell, meaning this entire operation is a fraudulent racket where Lowell "buys" a so-called debt from itself, then gets its own in-house "law firm" (Overdales) to send out intimidating letters pretending to be a separate legal entity. Conflict of interest? Absolutely.

Their letters are a joke—unsigned, nameless, faceless, legally void threats, filled with misapplied laws and pathetic attempts at intimidation. They refuse to provide any legally required documents (like a Deed of Assignment or a lawful contract) because they either don’t have them or know they’re fraudulent. They try to bluff their way through legal claims, hoping people are too ignorant to challenge them.

NO wet-ink signatures.
NO human accountability.
NO legal standing.

Just threats, excuses, and deception.
They hide behind their PO Box, never picking up the phone when challenged, because they know they’re running a con. Their letters are filled with legally meaningless waffle, trying to scare people into paying debts that have either expired under the Limitation Act 1980 or were never lawfully assigned to them in the first place.

Their entire business model is based on deception, intimidation, and outright fraud. If you receive a letter from them, DO NOT be fooled. They have no lawful claim unless they provide original, unredacted legal documents—which they NEVER do.

Report them to the Financial Conduct Authority (FCA), the Information Commissioner's Office (ICO), and Trading Standards. If enough people challenge their fraudulent tactics, maybe they'll finally be shut down.

20 febbraio 2025
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Risposta di Overdales

Hi,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

horrible company dont reply to emails…

horrible company dont reply to emails try to give you unacceptable payment plans then email horrible threats when it suits.update still no reply from emails.and after several more emails today being the 27 th feb still no reply.update set up a plan direct debit set up accepted now they want to change the plan as its not enough money quick enough !!?unbeievable

18 febbraio 2025
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Risposta di Overdales

Hi Mark,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

Scammers

On the website it claims that I've set up payment plans and failed to pay them I've never set up a payment plan and the end date they have put is not of this year or any year I was alive they've put an end date of 1900 I wasn't even born then so how can the payment plan end in 1900 when the payment plan was set up acoding to thir records in 2024 ???

12 febbraio 2025
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Risposta di Overdales

Hi Wayne,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

Claim I owe money for a company Ive…

Claim I owe money for a company Ive never heard of. Zero communication with me before sending threatening email saying bailiff would be coming to collect a debt I do not owe. Clearly a dodgy scamming company... how have these people got a license to practice debt recovery? Ombudsman will be hearing about this. Also, who are you fooling with your fake 5 star reviews?

1 febbraio 2025
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Risposta di Overdales

Hi Xander,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

Emailed the company weeks ago stating…

Emailed the company weeks ago stating the site won’t let me register account to set up payments. Emailed twice since then and heard nothing. Now my account has been passed onto bailiffs! So yeah thanks for that

28 dicembre 2024
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Risposta di Overdales

Hi Reid,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

I paid off all my debt

I paid off all my debt, and they didn't clear the balance with Lowell. So bad service

15 gennaio 2025
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Risposta di Overdales

Hi Oana,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

SHOULD BE STRUCK OFF!

SHOULD BE STRUCK OFF!

Taking me to court on behalf of EE, bogus bill!

They own Lowell Portfolio a Bogus Debt Recovery firm.
The most unprofessional, rude and arrogant company I've ever dealt with! Sorted through arbitration. Up yours Overdales!

6 gennaio 2025
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Risposta di Overdales

Hi Boaz,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

Get your photocopier ready

Get your photocopier ready
I'm going to request all the information you hold on me
I also want a copy of all call recordings
Sending the account back to Lowell won't save you
And for anyone who doesn't know Lowell and Overdales are not separate companies

22 gennaio 2025
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Risposta di Overdales

Hi Mike,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

Ignore correspondence

I have a debt which I do not dispute that I owe. I phoned in November to say I was unable to log onto the website. They acknowledged that the website has problems and needs further work. Since I was unable to log onto the website, I was unable to make any payments. On the phone call, which I felt was quite unprofessional and 'pestery' I was asked why I didn't want to solve the matter on the phone. I explained I had very recently, that same week, had a close family bereavement and simply wanted to get off the phone to deal with family matters. I then received a letter saying that a county court claim had been issued, which I must send back to them. I filled it in and returned in. I now have had a letter saying that since I did not send back the form, they are going ahead with the claim. I did send the form, and have proof of postage of having done so, and a copy of the letter that was included. It seems as though this has all just been discarded/ignored as it suits them better to just make the claim. There is no point emailing about this, as emails go unanswered for the most part. I have a feeling that everything is more or less automated, and that no human staff member ever really looks into any individual case.

23 gennaio 2025
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Risposta di Overdales

Hi Bethany,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

This company is full of scams

This company is full of scams. They claim I owe money to their creditor, but when I asked them to show proof of the contract I signed, they failed to provide it. also got a letter saying 'these debts do not arise under agreements for credit and therefore they are not regulated by the consumer credit Act 1974'. so my question based on what you are asking money to people and harassing them. Let me know if anyone is taking these fraudsters to court—I’ll be the first to sue them. By the way, they put me on a CCJ without proving that I owe anyone money. full of scam bag.

21 gennaio 2025
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Risposta di Overdales

Hi Jay,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Valutata 1 stelle su 5

How are these people not in jail?

After paying every month since i set up a direct debit with them, checked on their website if this is my last instalment ( which i know it is because i can see how much I paid on my bank statements and my credit report says so as well ). Apparently, on their website, my last payment was made 3 months ago and i have 2 payments left. What a joke.
I emailed them but no response just yet. Although, judging by the reviews, i can forget it.
I will pay the last payment and then cancel my direct debit.

14 gennaio 2025
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Risposta di Overdales

Hi Andrei,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

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