When our pallet scales developed a fault outside of the warranty period, Lynsey and the team were extremely helpful in investigating the issue. They liaised with the manufacturer, provided clear g... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I think the real mark of a good company is how they respond when the unexpected happens. I had bought, perhaps their cheapest product, that had a peculiar fault where battery life was unexpectedly s... Leggi di più
L'azienda ha risposto
I bought some scales as my first purchase from Our Weigh and there were no problems at all. The item arrived quickly and safely. Now I am learning there is a knack to using sensitive scales... patien... Leggi di più
L'azienda ha risposto
I tried to order a month before paying by instalments, but unsuccessful. When I explained to the staff that I am not good at online, the staff were prompt to help. Delivery was made on time. Speci... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni di contatto
181 Triumph Way, L24 9GQ, Liverpool
- 01514862150
- sales@ourweigh.co.uk
- www.ourweigh.co.uk
4,7
Eccellente
2K recensioni
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Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di OUR WEIGH
Thank you for your review.
They go above and beyond to help you
23 gennaio 2024
Risposta di OUR WEIGH
We do pride ourselves on our customer service and your positive review is much apprectaed.
Marvellous.
Went on the Internet found your site ordered what I needed. You delivered and followed it up all the way.Absolutely marvellous. Many thanks.
22 gennaio 2024
Risposta di OUR WEIGH
Great, and thank you for your review.
Great pre sales advice
Great pre sales advice . Gujding me to the right scales. Very qui k deli ery. Very good overall
23 gennaio 2024
Risposta di OUR WEIGH
I am happy that we assisted you in finding the perfect scale and thank you for your review.
Would not buy a weighing device from anywhere else
Good pricing, great products, easy to navigate website, professional service and knowledgable. What more do you need?
22 gennaio 2024
Risposta di OUR WEIGH
This is fantastic thank you for so much for your positive review.
Nothing in particular
Nothing in particular, but the product does what it is supposed to do.
12 gennaio 2024
Risposta di OUR WEIGH
Thank you
Risposta di OUR WEIGH
We couldn't ask for better. Thank you
Great after sales support
I think the real mark of a good company is how they respond when the unexpected happens. I had bought, perhaps their cheapest product, that had a peculiar fault where battery life was unexpectedly short.
Our Weigh could not have been more responsive or helpful. Great, and these days rare, customer service.
10 gennaio 2024
Risposta di OUR WEIGH
Thank you so much we treat all customers the same whether you spend £10 or £1000 and we will always do our best to provide the best possible service. Thank you for your review.
Good reliable products from a good reliable company.
Good service, arrived safely and quickly. I have bought from them before and the products are good and last very well. Thoroughly recommended.
2 gennaio 2024
Risposta di OUR WEIGH
Great Review. This is really helpful for our Our Weigh so thank you.
Fast delivery, good quality product
Accurate information on website including size of machine, very quick delivery and does the job perfectly.
29 dicembre 2023
Risposta di OUR WEIGH
We are happy that you are happy. Thank you for your review.
Excellent product and swiftly delivered.
21 dicembre 2023
Risposta di OUR WEIGH
Great Review. Thank you
Risposta di OUR WEIGH
That is so good to hear, thank you
Risposta di OUR WEIGH
Thank you Brian
Simple to order and came promptly.
5 dicembre 2023
Risposta di OUR WEIGH
Thank you for your review which is really helpful for us and new customers
Good quality product at a good price
Good quality product at a good price, arrived quickly with no fuss. A great buying experience, thank you Our Weigh
4 dicembre 2023
Risposta di OUR WEIGH
This is a lovely review
Worst
Please please please do not buy, it very fragile and not good one,it just cracked and I informed them about, they did nothing and the weigh have stopped working and I told about the fault they used Fleming excuses to disqualified my complaint, I regret and disappointed. Please stay away do not buy, it is inferior
18 dicembre 2023
Non scritta su invito
Risposta di OUR WEIGH
I am sorry you are unhappy with your purchase this is one of our best selling machines and very rare indeed we have an issue with these. The emails and images provided did show that this was not a manufacturers fault and the machine had unfortunately been damaged. If the machine had been received in this way then yes of course we could have replaced this for you, we are very fair and will always replace where possible.
Everyone i had dealings with were very…
Everyone i had dealings with were very helpful.
27 novembre 2023
Risposta di OUR WEIGH
Thank you for your lovely feedback.
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