When our pallet scales developed a fault outside of the warranty period, Lynsey and the team were extremely helpful in investigating the issue. They liaised with the manufacturer, provided clear g... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I think the real mark of a good company is how they respond when the unexpected happens. I had bought, perhaps their cheapest product, that had a peculiar fault where battery life was unexpectedly s... Leggi di più
L'azienda ha risposto
I bought some scales as my first purchase from Our Weigh and there were no problems at all. The item arrived quickly and safely. Now I am learning there is a knack to using sensitive scales... patien... Leggi di più
L'azienda ha risposto
I tried to order a month before paying by instalments, but unsuccessful. When I explained to the staff that I am not good at online, the staff were prompt to help. Delivery was made on time. Speci... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni di contatto
181 Triumph Way, L24 9GQ, Liverpool
- 01514862150
- sales@ourweigh.co.uk
- www.ourweigh.co.uk
4,7
Eccellente
2K recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service easy to sales easy to get…
Great service easy to sales easy to get you a scales certificated fantastic I will be making regular purchases.
16 aprile 2024
Risposta di OUR WEIGH
I am sorry to ear this we have checked your order and this was not reported we are more than happy to send new batteries.
Risposta di OUR WEIGH
I am sorry to hear this I have checked your order and this issue was not reported as we would have gladly sent you spare batteries to resolve this issue.
Very good service excellent knowledge…
Very good service excellent knowledge of product👌
9 aprile 2024
Risposta di OUR WEIGH
Thank you for your review this is most helpfull
Excellent service
Excellent service. Returned a faulty scale, but the problem was sorted with no fuss
9 aprile 2024
Risposta di OUR WEIGH
Thank you for your review if there is ever any issues we do aim to resolve immediately we are always available to contact during office hours so no waiting time for a reply.
Great quality
I bought two scales, one for kitchen and one for espresso. Great quality at a decent price and fast shipping.
25 marzo 2024
Risposta di OUR WEIGH
We are so happy to hear that you are pleased with your order
Had what I wanted
Ordered a grain scale for arrow building projects. Easy to order, arrived quickly.
31 marzo 2024
Risposta di OUR WEIGH
Thank you for your review.
Risposta di OUR WEIGH
Thank you we really appreciate you taking the time to leave a review.
The product was easy to order online
The product was easy to order online, and shipped at a reasonable price and was delivered as expected. It was suitably packaged fir the delivery. I would definitely use this company again if I need any of their products.
26 marzo 2024
Risposta di OUR WEIGH
That is so god to hear, thank you for your lovely review.
PERFECT SCALES
The scales I bought were exactly what I was looking for. They weigh down to two decimal places when weighing in grains which is ideal for air gun pellets most impressed as they came with a 10 year limited warranty.
19 marzo 2024
Risposta di OUR WEIGH
Great choice, thank you for your review.
Risposta di OUR WEIGH
Thank you so much we do learn each new product and also hope to provide the best customer service at all times.
Risposta di OUR WEIGH
Thank you for your feedback
Risposta di OUR WEIGH
This means alot to us thank you very much
Risposta di OUR WEIGH
Hi I am sorry you are not happy with the buttons, however the review should be for the service on this platform.
After sales services was impeccable
Received a faulty set of scales but customer service was first class and posted out a replacement on next day delivery.
19 febbraio 2024
Risposta di OUR WEIGH
Hi Rod, we were sorry the scale was faulty but happy that we could resolve this issue so quickly for you.
Delivery of the scale was fantastic and…
Delivery of the scale was fantastic and i am looking forward to using it.
13 febbraio 2024
Risposta di OUR WEIGH
I am certain you will also love the scale. Thank you for your feedback
Risposta di OUR WEIGH
5 star review that is great thank you very much.
The purchasing process was easy and the…
The purchasing process was easy and the goods arrived within a couple of days.
13 febbraio 2024
Risposta di OUR WEIGH
Thankyou for your positive feedback.
Small Electronic Scales
Item arrived in a timely fashion worked as described. Given the range of the scales the option of a smaller calibration weight would have been good
7 febbraio 2024
Risposta di OUR WEIGH
Thank you for your feedback, the calibration weight you chose was 100g we do have a range of weights available for you to chose ranging fro 20g
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