When our pallet scales developed a fault outside of the warranty period, Lynsey and the team were extremely helpful in investigating the issue. They liaised with the manufacturer, provided clear g... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I think the real mark of a good company is how they respond when the unexpected happens. I had bought, perhaps their cheapest product, that had a peculiar fault where battery life was unexpectedly s... Leggi di più
L'azienda ha risposto
I bought some scales as my first purchase from Our Weigh and there were no problems at all. The item arrived quickly and safely. Now I am learning there is a knack to using sensitive scales... patien... Leggi di più
L'azienda ha risposto
I tried to order a month before paying by instalments, but unsuccessful. When I explained to the staff that I am not good at online, the staff were prompt to help. Delivery was made on time. Speci... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni di contatto
181 Triumph Way, L24 9GQ, Liverpool
- 01514862150
- sales@ourweigh.co.uk
- www.ourweigh.co.uk
4,7
Eccellente
2K recensioni
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Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Difficult period locating a problem.
We went through a difficult period with a device that was faulty but did not immediately show the symptoms. Now weighting for the manufacturer's response.
24 giugno 2024
Risposta di OUR WEIGH
Thank you for your feedback the scale was returned and the batteries had not been inserted correctly however a brand new replacement was sent and we have checked that this is now in full working order and you are happy with your purchase. Thank you for choosing Our Weigh Ltd
Fantastic Company
i can not believe how amazing the customer service is from this company, replied to emails within minutes, answered all my questions and put my mind at ease that i was ordering the right scale (they was for a gift) also delivery was next day
20 giugno 2024
Risposta di OUR WEIGH
This is a fantastic review and has made us all smile, we really do love helping our customers and take great pride in assisting each and everyone. Thank yo so much
Risposta di OUR WEIGH
Thank you so much for the positive feedback, and thank you once again for your order.
Competitive prices & Great…
Competitive prices & Great communication. Will definitely use again.
20 giugno 2024
Risposta di OUR WEIGH
Thank you for your feedback this really does help our new customers wen placing orders.
Great advice and customer service
Very friendly and knowledgeable in helping me select the correct equipment for my start up business.
18 giugno 2024
Risposta di OUR WEIGH
Thank you for your lovely feedback we are always happy to help.
Excellent communication and prompt…
Excellent communication and prompt reliable service.
17 giugno 2024
Risposta di OUR WEIGH
Thank you or your feedback
Risposta di OUR WEIGH
Thank you for your review, I am certain they will love this gift.
Risposta di OUR WEIGH
Thank you for your review we are happy that you are pleased with your purchase
Risposta di OUR WEIGH
Happy Customer, thank you for your review
After sales support
I experienced great follow up from the after sales support team and Ourweigh's Returns and exchange policy is a good reason for my recommendation!
13 maggio 2024
Risposta di OUR WEIGH
This is a great review, always reassuring for customers to know if they need us we are there to help. Thank you for your review.
Risposta di OUR WEIGH
Thank you for your review
The engineer who attended was experienced
The engineer who attended was experienced ,
polite and helpful.
28 aprile 2024
Risposta di OUR WEIGH
We are happy you received a great service.
Your service has always been good
Your service has always been good. Unfortunately the scales are in metric rather than imperial. Will it be OK to return them. Look forward to dealing with you again
Best wishes John
5 maggio 2024
Risposta di OUR WEIGH
Hi Jon, I can see that this has now been dealt with and you have received a full refund.
Risposta di OUR WEIGH
Thank you for the review.
Risposta di OUR WEIGH
Great Review, we do really appreciate you taking the time to leave this review.
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