When our pallet scales developed a fault outside of the warranty period, Lynsey and the team were extremely helpful in investigating the issue. They liaised with the manufacturer, provided clear g... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I think the real mark of a good company is how they respond when the unexpected happens. I had bought, perhaps their cheapest product, that had a peculiar fault where battery life was unexpectedly s... Leggi di più
L'azienda ha risposto
I bought some scales as my first purchase from Our Weigh and there were no problems at all. The item arrived quickly and safely. Now I am learning there is a knack to using sensitive scales... patien... Leggi di più
L'azienda ha risposto
I tried to order a month before paying by instalments, but unsuccessful. When I explained to the staff that I am not good at online, the staff were prompt to help. Delivery was made on time. Speci... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni di contatto
181 Triumph Way, L24 9GQ, Liverpool
- 01514862150
- sales@ourweigh.co.uk
- www.ourweigh.co.uk
4,7
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service friendly helpful staff
20 marzo 2025
Risposta di OUR WEIGH
Thank you so much for your review
Risposta di OUR WEIGH
Thank you for your positive review
We receive all the material as ASAP
5 marzo 2025
Risposta di OUR WEIGH
Thank you for leaving a Review for Our Weigh Ltd
Quick delivery and well packaged.
4 marzo 2025
Risposta di OUR WEIGH
Thankyou for your service review this is very helpful for new customers
Great service
Great service, I ordered a sample before a bulk order and Lynsey the Sales Manger was very efficient and sent it out the sameday.
27 febbraio 2025
Risposta di OUR WEIGH
Thank you for your review, i was happy to help
Risposta di OUR WEIGH
Thank you for your review
Brecknell pocket scale cerified
Good product delivered quickly. Good communication and review of postage costs.
29 gennaio 2025
Risposta di OUR WEIGH
Thank you for your review
Very quick delivery.Great scales for small business
Very quick delivery.
Price wise fantastic as they were on
offer.
Scales not too heavy and scales hold charge well.
Excellent for small business, as actually does a lot more than we need.
Would highly recommend ⭐️⭐️⭐️⭐️⭐️
22 gennaio 2025
Risposta di OUR WEIGH
That is a really helpful review for our customers, Thank you very much
My experience was horrible…
My experience was horrible unfortunately I returned my item as I thought it was trade approved but wasn’t. I returned the item unused still plastic covering in tact. But because the brown box I sent it back in. They stated I can’t get my money back. I took pic and videos.
But there response was basically we need our box back so you kept my money for a box basically. So just fair warning guys don’t throw your box away because some companies are very petty to keep ppl money about a box I didn’t know the box was included in the price.
20 gennaio 2025
Risposta di OUR WEIGH
Thank you for sharing your feedback. We are sorry to hear that you are unhappy with your experience. We strive to be transparent in our return process. As you contacted us to advise that you had ordered the incorrect item we were happy to help and provided clear instructions on how the item should be returned in its original packaging and in a resalable condition. You acknowledged and agreed to these instructions during our conversation, we also confirmed the return instructions via email.
Unfortunately, the item was returned without its original packaging, the item had no secure packaging at all, which is crucial for protecting electrical items in transit and ensuring they remain in saleable condition. We did contact you immediately upon receipt and have since continued to contact you regarding this issue. The returns instructions are provided to ensure we are always offering the best possible service to all of our customers. We regret that we are unable to process the refund in this instance due to these factors.
This scale was exactly what I needed to…
This scale was exactly what I needed to weigh out specific amounts of spices.
small and appears to be very accurate.
16 gennaio 2025
Risposta di OUR WEIGH
Thank you for your feedback, we are very happy that you are pleased with your product.
Before I brought my trade scales I…
Before I brought my trade scales I emailed and I was emailed back straight away and any questions I had were answered, great customer service and quick delivery
1 gennaio 2025
Risposta di OUR WEIGH
Thank you for your feedback, we aim to reply to emails within one hour during office hours we know how important choosing the correct scale is to our customer. thanks again for your Review
Good Service
The delivery was very prompt and the balances are go just what we needed for a class set, sturdy and reliable.
31 dicembre 2024
Risposta di OUR WEIGH
Thank you for your feedback we do give the option of next day delivery on most of our items which is great for customers in need of scales quickly.
A good range of relevant products and…
A good range of relevant products and my order was fulfilled in accordance with their stated standards.
25 dicembre 2024
Risposta di OUR WEIGH
Thank you for your feedback, this is really helpful for new customers.
Great product and great service.
Great product and great service.
What more can I say.
The scales work just fine.
Highly recommend these.
4 dicembre 2024
Risposta di OUR WEIGH
Prefect, thank you for taking the time to leave this really helpful review.
Risposta di OUR WEIGH
Great Feedback, we are so happy that you are pleased with both the service and the product.
Shipping was extraordinarily fast to…
Shipping was extraordinarily fast to the US! Customer service was timely as well. 100% recommend!
27 novembre 2024
Risposta di OUR WEIGH
That is great to hear we ship regularly to the USA and delivery is very fast usually 3 working days.
My weighing scale is exactly what I…
My weighing scale is exactly what I needed. Can't fault it really. Definitely punches above its weight and price point is really good. Highly recommended
20 novembre 2024
Risposta di OUR WEIGH
Thank you;, this is really helpful feedback
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.