Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Always good product until this order. Elbow pads received were not in the ballpark, at all. So large that they wre made for a very large set of knees, not elbows. After attempts to adjust, sti... Leggi di più

Valutata 2 stelle su 5

Placed an order and paid for 3 day shipping. With other sites when using expedited shipping options you can trust yo will receive your order give or take a day. By day 5 stll not having received any t... Leggi di più

Valutata 5 stelle su 5

The OPSGEAR CEO, David Burnell is not just an American Patriot, but also a very active involved Leader of the Company he founded. Thank you David for your Service to our great country, but also the... Leggi di più

Valutata 1 stelle su 5

Do not use this website. They do not respond to inquiries in a timely manner. Also, I have been waiting for my product for two weeks. I ask where it is and no one can give me a straight answer. DO NOT... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento activewear
  2. Negozio di abbigliamento

Scritti dall'azienda

OPSGEAR, INC. went out of business in 2017. Their last known location was: 1185 S 1800 W, Woods Cross, UT 84087, and their last known phone number was 801-936-2322. Their intellectual property (copyrights, trademarks, and internet domains) were purchased by another company in 2017.


Informazioni di contatto

2,8

Nella media

TrustScore 3 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,8

Tutte le recensioni

(1074)

2 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Ongoing 2 months for product to arrive …

Ongoing 2 months for product to arrive that didn't say it was back ordered or anything at time of ordering.

I have been contacted by opsgear since posting this comment. I am now satisfied with the outcome and will order again. Hopefully next time there will be more communication on late orders

Thank you for the clarification josh

30 novembre 2017
Non scritta su invito
Logo di OPSGEAR

Risposta di OPSGEAR

Hello James,

I do apologize for the delay, for all International orders the items are first shipped to us in the States where we process the customs declaration. I do see that on your order a couple of the items were shipped directly to you and we were still waiting for them to arrive at the main warehouse. I do see that the final item has been shipped out to you and is on its way, we have also email you your tracking number to follow its movement.

Josh,
GURU.

Valutata 1 stelle su 5

Buyer beware

Buyer beware. I ordered a product from this company going on 2 months now and haven't received the product. Opsgear informed me I would receive and email stating my item has shipped...well no email and no product but my money has conveniently been taken from my account. Customer service is absolutely terrible. I Emailed them after the first month and got a reply saying the warehouse was behind the I Called and left a message with my information and nobody has bothered to contact me....ITS BEEN 2 MONTHS NOW!!! Opsgear? I have 3 words for you guys. I forgive you. Enjoy your $61.25. Best wishes.

29 novembre 2017
Non scritta su invito
Valutata 1 stelle su 5

Made an order OG-57237 on 30 …

Made an order OG-57237 on 30 October. Made an order of 572$.It is a whole salary for the month in Russia.
The website is silent on my letters.The order is not sent and not collected.This website Scam.It was necessary before order read reviews.Have dissolved as loha .Do not order on this website.About to ask to cancel the order and credit my card.This company is ran by liars and thief's I would strongly recommend not ordering from them.

28 novembre 2017
Non scritta su invito
Valutata 2 stelle su 5

Still waiting

Has been weeks and I haven’t recieved my item that was “in stock,” but they already charged my card. About to ask to cancel the order and credit my card.

27 novembre 2017
Non scritta su invito
Valutata 1 stelle su 5

Ordered a jacket never received said …

Ordered a jacket never received said jacket when contacted there customer service I was informed that there what house was having some maintenence and was promised the item would ship. Still did not receive said item contacted again and was promised a rush delivery still no item. Contacted again for a refund and was ignored. This company is ran by liars and thief's I would strongly recommend not ordering from them.

26 novembre 2017
Non scritta su invito
Valutata 3 stelle su 5

Shipping

Good items but the shipment is kinda slow. Most of the stuff I ordered from the US comes around 2 weeks but my order hasn't come. Its been almost a month. Hope you could look into the shipment. Other than that its all good

24 novembre 2017
Non scritta su invito
Valutata 3 stelle su 5

When my order arrived I received …

When my order arrived I received exactly what I expected and in good shape. No complaints. The issue I have was in the amount of time, one month, to to receive the order that was not on back order. I had to e-mail the company to get any info and update, and then it took an additional two weeks. I am undecided whether I will order any future items fromOPSGEAR.,

23 novembre 2017
Non scritta su invito
Valutata 1 stelle su 5

3 months later and underpaid custom clearance fees

My order was placed, paid and confirmed on the 23rd of July 2017. I collected my package on the 26th of October 2017.

Two stars for the staff's continued support and (mostly) always responding to my emails and less one star for using the cheapest and slowest mailing and failing to pay for custom clearance.

A total of 32 emails was exchanged between me and OPSGEAR during these 3 months. Although I salute their continued support; support was only provided after NUMEROUS LONG KISS-A$$ emails trying to not lose your temper and be angry over the poor customer service.

Emails were mostly responded to, however one of the main pain points was that I ALWAYS had to initiate communications first.

Secondly, OPSGEAR didn't pay enough for customs clearance in my country and thus I had to pay an additional $30 in order to receive my package from the post-office. This is on top of the shipping fees that I already paid when I placed and paid for the order online. Unacceptable that I had to pay an additional $30 to collect.

I highly doubt that I would have received my package as I had to contact my postal offices personally in order to enquire about the status of my order as my online tracking only showed that the package was still being processed in my country. When I contacted the postal services on my own, that is only when I was able to find the location and status of my package. Not only had I to initiate this "search" for my parcell, the post office informed me that if I waited 8 days longer, then my package would have been send BACK to OPSGEAR and yet no-one of OPSGEAR or the USPS tracking was still able to locate it for me and I had to personally go on a "search" for my parcell.

The parcell was sent with the cheapest shipping option and thus no additional detailed tracking services were available plus I had to pay for the custom clearance fees.

I am not interested in any more excuses and reasons for what has happened over these 3 months. I only wished that I researched reviews BEFORE I made a purchase. I highly recommend that anyone else RATHER FIND AN ALTERNATIVE to buy from.

The company has a lot of potential and excellently integrated information systems, but the customer service is EXTREMELY POOR and LACKING. Thankyou Dave for always (and Josh mostly) responding and acknowledging queries. However too many excuses for everything that is wrong.

23 novembre 2017
Non scritta su invito
Valutata 5 stelle su 5

Order did not come together

Order did not come together and that made me nervous. Talked with company and they assured me everything was coming and would make my deadline. It did! Very happy with the product!

20 novembre 2017
Non scritta su invito
Valutata 2 stelle su 5

I’m sorry for giving 2 stars but my …

I’m sorry for giving 2 stars but my order took entirely to long to receive. I understand that it was not in stock but I was not notified of the issue until weeks later. The only reason why I knew it was not in stock is because I reached out to
customer service. They never contacted me to keep me informed of the situation.

16 novembre 2017
Non scritta su invito
Logo di OPSGEAR

Risposta di OPSGEAR

Hi Stefan,

I do apologize for the delay in time your order took to be delivered to you as we have been quite behind with the shipment of CONDOR items but that is now resolved so this issue will no longer happen. Thank you very much for your time and if there is anything else we can do to assist you please let us know.

Josh,
GURU.

Valutata 5 stelle su 5

A Great Find

This bag is excellent! I am a Maine Guide and big game hunter/upland bird hunter. I think it's nuts to carry all camouflage gear when you have to wear blaze orange during any open firearms season on deer/moose. If I set my pack down and it's camo, I risk losing it. If you're clothing is mostly blaze orange, why not your pack too? I also use what I call nested packs: a small one that always goes everywhere with me including in the vehicle at all times, a larger one that I sometimes carry along with the small one and both can attach to a belt, and a full-size backpack that the other two can fit in or on that contains gear I don't need to carry every day but do take when I am out longer. I went looking for something in blaze orange that fit that description and the only thing I found was this super-quality combo by Fox Tactical at OpsGear. More than I expected! Three smaller packs are detachable but comfortably attach to the backpack. The roomy backpack has a built-in water bag with long tube/straw -- hydration system I guess is the buzzword -- never had the water bag before but it is a great bonus. The system is very rugged and has the loops all around to attach additional gear (MOLLE?). The price was only half what I've seen other bags like this go for. It isn't technically blaze orange but that wasn't the objective -- it needs to be visible when I set it down, and this color is the most visible I've seen. I didn't need it fast so I selected the slowest shipping which was only about 10 days. That was fine.

15 novembre 2017
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più