OpenTable Recensioni 

I booked a party of 10 for my husband's 60th birthday. This is not the first time I have dined here; I've dined here many times. When making the reservation I was advised of the policy; cc hold, if you cancel at the last minute and the 15-minute grace period. Every time I have dined here if I had a party of 6 or more, I was advised that at least half of the party needs to be present before you can be seated. There were 2 people in my party who could not make it and one person was running late due to traffic. 7 people was there waiting on one (1). The hostess told me that ALL of my party has to be there before we are seated, I said no, every time I have dined here I was told half of the party not the entire party needs to be present. At this point the manager, Walker, comes out and said that the policy states the entire party has to be here and the policy is the policy. My reservation was for 5pm, this was not 5:09pm and still waiting for one person. Walker then tells me, if that one person was not there is 6 minutes he would cancel the whole reservation. When I got there, I let them know that instead of 10 it would be 8. When my 8th person arrived we were seated. When at the table I get a notification from my credit card company that my card was charged for $20 by Sacred Pepper. I asked about it and Walker told me the policy was the policy, it is non-refundable and it's nothing that he can do. Now, the charge was because of the change in the size of the party, instead of 10 it went down to 8. I told him that was not what I was told when I made my reservation, and it was not in the message I received for confirmation. Let's remember I have dined here before with party's I have made reservations for. This has never been the case. Also, while talking to Walker when I was voicing my issues, he shrugged his shoulders and said oh well, the money is non-refundable. It was my husband's dinner and others were there, other than that I would have left. I told him OK, I have been here many times, but this will be my last time. Walker said "Ok". I have recommended this restaurant to many people. I will not be dining here again, I will be letting all the people whom I recommended, what happened. Walker was rude and unprofessional. There are so many places I can spend my money, and it will never be here again.

My wife has a OpenTable dining credit that will not activate. She contacted OpenTable for support and they have suggested basically the same things over and over again, resulting in the same failure to activate. They acknowledged that there is a problem, activating the dining credit, but they will not provide her with a dining credit.

I see exactly why they have 1 star. We booked a table at Perrys steakhouse in Birmingham Alabama. We go in. We smell weed. We know exactly who it is. Instead of the black manager addressing the black kids. He put me and my family out of the restaurant and said make a new reservation. We went down to firebird and no issue.we even ask and they said they smelled nothing. I reached out to opentable. No response. This is slander and discrimination and will be handled as such by my lawyer.

Went to Blue Canyon in Twinsburg for Mother’s Day. We had a reservation for 2:15 for 4 adults. We were seated at 2:30. We then had to wait for a waitress to come to our table. They told us to go to the buffet and she took order for 2 pancake orders. More than 1/2 the serving items were empty. No oysters on the half shell and about 40 shrimp in water because the ice melted. They ran out of prime rib..most of the bakery and cut small pieces of am. The help just said..sorry people ate more than we figured on..No management came around nothing. We paid our bill because we didn’t want to make a scene. Bathrooms were filthy..no toilet paper in bathrooms. We had been there a few times over the years..was good….disgusting this time. I called to speak to a mgr today..he said he was sending $55 coupon for our next visit..I told him to keep it I wouldn’t be back.

Do not engage with this company. They are High Risk +++ on your phone/tablet etc. Avoid

If you give them your personal information, they will spam you daily with unsolicited emails even if you did not create an account. Which means they store your information even if you don't have an account. It's a spam company.

Not designed for customer flexibility. Takes no responsibility. Is basically a scam. Reserved on the morning of and then had to cancel due to a family emergency. Called the restaurant prior to opening to inform them. They still said they would charge £10 per head as per a cancellation policy. Would never trust this website again. Never had this problem with any other site. Would be glad if this company failed.

Bunch of Crap BS! Every time I try to use their rewards certificates at restaurants, I can’t! They are always Declined when restaurants try to use them or they are unable to enter them!! 🙄👎

I’ve never had a problem with a reservation or restaurant who uses this platform. It’s very convenient in busy tourist places. My only complaint is: Don’t even bother with the measly rewards system. It’s almost offensive. I’ve spent a ridiculous amount of money at restaurants to get $8? Seriously?

I tried to use an Open Table rewards card at Bahama Breeze in Ft. Myers today. The server tried twice, a manager tried again but the charge was refused. Why use Open Table?
I will not ever use Open Table again!

Can never use rewards. They have not learned how to give a digital card for rewards. This is ridiculous!

I had this craving for a good piece of steak. A friend of mine said after church this morning, lets go to Firebirds Springfield Franconia on Manchester Blvd. I havent been there in a while and decided to go. I was so happy. The atmosphere was great. Service was wonderful. And most of all my garlic sirloin and wedge salad was out of this world. And my friend ordered full ribs and she was in love and brought some for her husband. I cant ask for more. Our server, Victoria was awesome. If she didnt know, she said she would check, and always remembered what we asked for, as well as remembered to check on our onion rings (LOL). It was a joke at our table. For some reason I kept calling her "Virginia." And she would have this smile and say "Victoria." I was worried cause at the beginning i knew Victoria was busy and I thought this is not looking good. I was wrong. She was very prompt and always had a smile on her face. And brought my garlic sirloin to me well done like I wanted and the wedge salad was just as awesome as can be. Thank you for an awesome time I will never forget. I even had a chance to mention to the manager. I apologize. I forgot her name, but just as nice as can be. She was like a model! Kudos to everyone at Firebirds. Specially, Victoria "Virginia." Made my day. Continue doing what you are doing.

We booked a table. And as we were standing at the. Entrance he was giving our table to the person in front of us then offered us a swing! When we declined his answer was 'to be fair guys you were late, to put this into context we were half an hour late for the ivy last week due to traffic and they couldn't have been. More accommodating, terrible service

Terrible App.
Can’t update my reservation .

Terrible app and online total disconnect. Wrong dates, re enter details because of low tech avoid

NOT TO BE TRUSTED.

turned up at the restaurant to find it closed. No email ahead no phone call nothing, a complete wasted journey from our short holiday in New York….

The email and password login wasn't working. Nothing on their website or chat was any help. I called them on a 0845 number. It took them a long time and they didn't splve the problem. It cost me £24. They promised to resolve the issue and contact us. That was more than 2 days ago - nothing yet!

Miramare Restaurant – Naples, Florida
Valentine’s Day 2026

Other than the beautiful waterfront view, there’s nothing to recommend about Miramare.

My friend booked it for a special Valentine’s evening with our wives. Instead, it was a disappointment from start to finish.

My wife ordered salmon — it was fine. I ordered the $56 Short Rib Special with risotto. The risotto was overcooked and pasty, completely flavorless. The “short ribs” were shredded pot roast — neither short nor ribs, and visually unappealing. My friend’s chicken parm came with overcooked spaghetti. His wife ordered the same short rib special and had the same bland result.

We sent both short rib plates back and reordered. Our replacements arrived 45 minutes later — after our spouses had already finished their meals. So much for a romantic dinner. My Chicken parm spaghetti was also overcooked! Really? Really?

The manager apologized and promised complimentary cocktails that never appeared.

Slow service. Poor execution. Dreadful meal! Overcooked pasta in an Italian restaurant — in Naples.

A pretty view isn’t enough.

Never again.

We had reservations at Benihana in Carlsbad for 6:45pm on Valentine’s Day. Benihana over booked and the place was packed and we never ate because we were tired of waiting. They did the same thing on Veterans Day we waited 3 hours that time. Needless to say it ruined our Valentine’s Day, why would they overbook? In the future any special events or holidays we won’t go to Benihana

annoying third party portal. i would rather book with the resturant instead of a middleman that does nothing but ask personal questions and make the process long winded