OnPoint Recensioni 

394
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

We are so impressed with the outstanding level of service provided by Jordan Hardman at ONP Solicitors. Having already acted on behalf of our daughter for her house purchase and our son for his... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This is the second time we’ve used OnPoint and we think the service they offer is fantastic. The fact that the app allows you to send and receive documents very quickly is great. The fees are v... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We started the process of selling our holiday let in August 2025 and the chain broke down twice and the third time wasn’t an easy time. Meg was professional, patient and above all approachable. We are... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We did used ONP services 4 times already for first house purchase and 3 buy to let. I can highly recommend their service, its very easy to navigate the app too, get updates, and Joe was brilliant alwa... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Notaio
  2. Studio legale
  3. Servizi legali
  4. Avvocato immobiliarista

Scritti dall'azienda

Welcome to OnPoint, the new personal home moving service by ONP Solicitors. We’re here to take the hassle out of moving, with our mobile app and dedicated team, we help 80k+ customers move every year.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

394 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(394)

277 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Conveyancing made easy

Conveyancing made easy! Marvellous app meant that the whole process could be done online at your own pace. Niall was extremely efficient, answering questions immediately. A real pleasure doing business with this company. Thank you

26 febbraio 2026
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Risposta di OnPoint

We're happy to hear that our app made the conveyancing process straightforward for you. It's great to know that the service was efficient and your questions were answered promptly. Thank you for your positive feedback!

OnPoint

Valutata 5 stelle su 5

Have used ONP on a number of occasions…

Have used ONP on a number of occasions and they are always easy to deal with. The app based process they use is so simple and can always see where you are. Always had great service from them, helpful and efficient.

25 febbraio 2026
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Risposta di OnPoint

We're happy to hear that our app-based process is simple for you and that you've consistently received helpful and efficient service. Thank you for your positive feedback; we appreciate it!

OnPoint

Valutata 4 stelle su 5

Great to deal with, just a niggle re final payment

Isabella was excellent to deal with. She was always quick to respond and worked very efficiently, while remaining positive, professional, and helpful throughout the process.

My only criticism relates to the final payment. Our house sale completed on a Friday and the keys were handed over to the buyer that day. As we were not in a chain, the funds were due to be transferred directly to my bank account. However, the money did not arrive until Monday morning, which made for a very unsettled weekend — having neither the house nor the funds (and also losing interest on a significant sum).

It did leave me wondering whether the funds were held by the solicitors over the weekend and whether any interest accrued during that time was retained. Greater clarity and faster transfer of funds in these circumstances would have made for a 5 star review.

23 febbraio 2026
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Risposta di OnPoint

We appreciate your positive comments about the service you received. We acknowledge your concern regarding the funds transfer delay and the unease it caused. We will review our processes to improve clarity and speed up transactions. Thank you for your feedback.

OnPoint

Valutata 5 stelle su 5

Quick and simple

You are allotted a Case Manager and he will guide you through the conveyancing process. The whole journey can be completed using your phone to receive and send messages and documentation, print letters and photograph and return them. It can make it a very quick process.

23 febbraio 2026
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Risposta di OnPoint

We're happy to hear that your case manager guided you well through the conveyancing process. We're glad you found our mobile-friendly approach efficient for document management and communication. Thank you for your feedback.

OnPoint

Valutata 5 stelle su 5

Would not hesitate to use again

We mostly dealt with Jenna Rowley at ONP, followed by Ellie Tierney as our purchase took so long. We received a very good service, communication was good whether by phone, app, or email, and both were very patient and took time to explain any issues/points that arose. Others stepped in as needed if they were briefly away. Also very competitive price compared to some more “local” solicitors recommended by estate agents.

20 febbraio 2026
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Risposta di OnPoint

We're happy to hear that you received very good service. We appreciate your recognizing our team's communication and patience in explaining everything clearly throughout the purchase process. We're also glad our pricing was competitive. Thank you for your positive feedback.

OnPoint

Valutata 5 stelle su 5

I have used ONP group a few times

I have used ONP group a few times, always been happy with customer service. A special shout out to Holly who dealt with my latest property sale. Would recommend this company to anyone.

19 febbraio 2026
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Risposta di OnPoint

We're happy to hear about your positive experiences with our customer service. We appreciate your kind words and recommendation, and we're glad the property sale went smoothly.

OnPoint

Valutata 5 stelle su 5

Highly recommend

Chloe was great to deal with all ways answering any questions quickly.
Also the dedicated app is a great way of making sure we are up to date with all stages in the progress of our sale

Thanks Chloe and ONP for making a sometimes stressful process easy

18 febbraio 2026
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Risposta di OnPoint

We're happy to hear that our team's responsiveness and the app helped make the process easier for you. Thank you for your positive feedback!

OnPoint

Valutata 5 stelle su 5

Nadeem was extremely professional

Nadeem was extremely professional, responsive, and kept me fully informed throughout the purchase process. His advice was invaluable, and he answered all my questions quickly and clearly. I would happily use ONP Solicitors again thanks to the excellent service provided by Nadeem.

10 febbraio 2026
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Risposta di OnPoint

We're happy to hear that the purchase process was smooth and informative. It's great to know the advice offered was invaluable. Thank you for your positive feedback; we appreciate it.

OnPoint

Valutata 5 stelle su 5

As one of the clients of O’Neill…

As one of the clients of O’Neill Patients Solicitor, I am very happy of the service provided. Special mention to Alexander Roughley, our allocated solicitor for purchasing our property. He’s patient, thorough and made sure that we were happy with everything. He also communicated very well throughout the process. Well done.

16 febbraio 2026
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Risposta di OnPoint

We're happy to hear that you had a positive experience with our service. We appreciate your kind words about the patience and thoroughness demonstrated during your property purchase. It's great to know that you were well-informed throughout the process. Thank you!

OnPoint

Valutata 5 stelle su 5

Excellent conveyancing, good communication

Very happy with ONP from start to finish. The online app is great and you can communicate with your case worker. Dawn was super responsive and helpful. Would definitely use again on next purchase/sale.

16 febbraio 2026
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Risposta di OnPoint

We're happy you had a great experience with our online app and responsive team. We appreciate your kind words and are grateful for your recommendation for future transactions.

OnPoint

Valutata 5 stelle su 5

Great app

Great app. Great work from Nadeem.

16 febbraio 2026
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Risposta di OnPoint

We're happy you like the app. We appreciate your positive feedback and are grateful for your recognition.

OnPoint

Valutata 5 stelle su 5

Had a personal touch

Had a personal touch, dealing with one person only through out.

12 febbraio 2026
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Risposta di OnPoint

We're glad you enjoyed the personalized service and working with one dedicated person. Thank you for your positive feedback!

OnPoint

Valutata 5 stelle su 5

Really fast

Really fast, really responsive and great guys. The application is amazing too to keep track on progress

13 febbraio 2026
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Risposta di OnPoint

We're happy to hear that you had a really fast and responsive experience! We are glad the application helps you monitor progress. Thanks!

OnPoint

Valutata 5 stelle su 5

Katie was always on hand to answer…

Katie was always on hand to answer questions either by phone or through the excellent app! It has made the whole process a bit leas less stressful!

13 febbraio 2026
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Risposta di OnPoint

We're happy to hear that our team's responsiveness and the app helped make the process less stressful for you. Thank you for your positive feedback!

OnPoint

Valutata 5 stelle su 5

Outstanding service from start to finish

We recently used ONP Solicitors for our home move, and Gareth Travis handled our case from start to finish. I honestly cannot recommend him highly enough.

Gareth was incredibly prompt with communication and handled everything so quickly and efficiently. He always kept us fully updated at every stage of the process, which gave us so much reassurance during what can be a very stressful time. He made sure everyone involved was kept in the loop, so there were never any misunderstandings or unnecessary delays.

He is not only extremely thorough and professional in all aspects of the legal process, but also genuinely lovely to deal with. Nothing ever felt like too much trouble, and he was always happy to answer questions and provide clarity whenever we needed it.

ONP Solicitors have been absolutely fantastic throughout the whole process. We would highly recommend them to anyone looking to move home. We would definitely use them again in the future and honestly wouldn’t go to anybody else.

12 febbraio 2026
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Risposta di OnPoint

We're happy to hear that your home move was handled so well. It's great to know that the communication, efficiency, and thoroughness provided reassurance during a stressful time. We appreciate your recommendation and are glad you had a fantastic experience. Thank you for your positive feedback.

OnPoint

Valutata 4 stelle su 5

Our solicitor was easy to talk to if we…

Our solicitor was easy to talk to if we had any questions or we didn’t understand anything in particular. Direct line to one’s desk to avoid going through the mainline. All tasks completed in time with the rest of the chain, so we were confident that any hold ups were not on us. This put us at ease with the whole process.
Not the first time we have used their services for conveyancing.

9 febbraio 2026
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Risposta di OnPoint

We're happy to hear that our solicitor was easy to talk to and provided clear explanations. It's great to know the direct line and timely task completion eased your concerns. Thank you for your continued trust in our conveyancing services.

OnPoint

Valutata 5 stelle su 5

Used OnPoint for both my property sale…

Used OnPoint for both my property sale and purchase. Lisa was both professional and friendly. Everything went smoothly would highly recommend.

9 febbraio 2026
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Risposta di OnPoint

We're happy to hear that your property sale and purchase went smoothly. We appreciate your kind words acknowledging our professionalism and friendliness, and we value your recommendation.

OnPoint

Valutata 5 stelle su 5

Being kept up to date with progress.

Being kept up to date with progress.
It was helpful to me to know that Lynsey kept pushing the buyers solicitor for information, despite their being reluctant to provide it.

6 febbraio 2026
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Risposta di OnPoint

We're happy to hear that you were kept informed of the progress. It's great to know that our persistence in seeking information was helpful to you. Thank you for your feedback.

OnPoint

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