An order went slightly wrong, as the postage had not been added to the total, being several hundred miles away, pickup @ Warehouse was not going to happen, thought this was sorted by initial call and... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Item took over 3 weeks to arrive. Open day I ordered up until 2 weeks later the order was not processed. Upon realising my address was on IOW I had to pay an additional £10 delivery (aswell as the in... Leggi di più
L'azienda ha risposto
Exceptionally helpful staff... Really went over and above...next day delivery... Well packaged... I really couldn't ask for more especially when I had been majorly let down by another equine retail ou... Leggi di più
Absolutely first class customer service, I stupidly ordered the wrong product and even more stupidly didn't check the confirmation email. I only noticed when I received the dispatch notice. I rang th... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Online for Equine is an equestrian shop selling high-quality horse riding equipment including horse riding clothing, saddlery, tack, boots & more. For support, please call us using 01785-472221. Winners of the BETA Equestrian Retailer of the Year in 2017 and finalists for BETA Equestrian Online Retailer of the Year 2019 & 2020!
Informazioni di contatto
The Barn @ Yew Tree Farm, Shirleywich, ST18 0PN, Stafford, Regno Unito
- 01785-472221
- help@onlineforequine.co.uk
- www.onlineforequine.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great customer service
Great customer service with an issue I had, very vey quick to respond every time I contacted them…. Thanks
Riding Crop
I am still waiting on my order, should have been delivered 3 days ago. One disappointed young rider today. I have emailed but have not had a reply.

Risposta di Online for Equine
I’ve been waiting for an order of…brushes
I’ve been waiting for an order of grooming brushes for 2 weeks now! Still prosessing! I had a response to say sorry for the slight delay and my items will be shipped with 24hr Royal Mail service and have waited a few more days and nothing! These were a gift for my little boy for his new pony.
Won’t be buying from here again.

Risposta di Online for Equine
Great website & boots fantastic
Good website, found what I was looking for, ordered and delivery speedy. What more could I ask for.
Great communication of delivery…
Great communication of delivery updates, prompt delivery, high quality product. Thanks!
Top quality products; good value; great service!
I’ve used this company several times; high quality products, excellent customer service when exchanges needed.
Would note that sizing is a little ‘small’ so for riding jackets and comfort I tend to order a size bigger; but that’s just my preference.
Highly recommend!
Great product, excellent service
The jacket was delivered exactly when expected and it is a perfect fit and as described on the website. Easy to purchase, a good price, I was kept informed and the product is great!
Exceptional Service
Online For Equine staff were very helpful and prompt in answering my inquiries! Thank you!
Product as expected BUT it would have…
Product as expected BUT it would have been nice if it was clean. The fleece lining was covered in pet hair, which was not pleasant.

Risposta di Online for Equine
Lovely item brought for a birthday…
Lovely item brought for a birthday gift. So not tried yet.
Didn’t arrive in time for Mother’s Day…
Didn’t arrive in time for Mother’s Day even though I ordered it a week in advance.

Risposta di Online for Equine
A VERY happy customer. 5 stars
I am a VERY happy Online for Equine customer and have ordered 3 times from them in the last three weeks.
One pair of mules was too big. A quick phone call and they were collected the following day by Royal Mail, with the replacement pair already on the way.
I have to say I'm amazed by some of the negative reviews. Surely, once an issue has been resolved in a polite and courteous manner, reviews should be amended accordingly? Only good manners in my opinion.
I will certainly use Online for Equine again (probably too often) given their excellent range, keen prices and superb customer service.
This review would be 6 stars out of 5 if that was possible :)
Thank you all. I hope to pop by one of these days!

Risposta di Online for Equine
Good value for the three products I…
Good value for the three products I purchased and really quick delivery.
Outstanding customer service
Outstanding customer service!
My boots were slightly faulty and as soon as I reported the issue it was dealt with quickly and in a really convenient way.
Another great transaction
Another great transaction - received 4 days after ordering.
The boots were exactly what I'd ordered and prices are very competitive.
Great value for fantastic products
Easy to order. Came quickly. Good quality boots and saddle pad and looking forward to using both.
Arrived as promised and well packaged
Arrived as promised and well packaged. Looked about for this product and this was the best price around. Will definately use again.
Ordering was easy and delivery was good…
Ordering was easy and delivery was good however the item itself is , I believe , incorrectly sized. I usually buy adult small, short back in protectors. This one, ‘aerowear shadow’ is supposed to be adult medium(10 to 12) no measurements given and is very small, despite checking the size guide.

Risposta di Online for Equine
My order arrived faster than expected
My order arrived faster than expected, very happy with the Le Mieux ear bonnet ready for Spring…..when it arrives!
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