An order went slightly wrong, as the postage had not been added to the total, being several hundred miles away, pickup @ Warehouse was not going to happen, thought this was sorted by initial call and... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Item took over 3 weeks to arrive. Open day I ordered up until 2 weeks later the order was not processed. Upon realising my address was on IOW I had to pay an additional £10 delivery (aswell as the in... Leggi di più
L'azienda ha risposto
Exceptionally helpful staff... Really went over and above...next day delivery... Well packaged... I really couldn't ask for more especially when I had been majorly let down by another equine retail ou... Leggi di più
Absolutely first class customer service, I stupidly ordered the wrong product and even more stupidly didn't check the confirmation email. I only noticed when I received the dispatch notice. I rang th... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Online for Equine is an equestrian shop selling high-quality horse riding equipment including horse riding clothing, saddlery, tack, boots & more. For support, please call us using 01785-472221. Winners of the BETA Equestrian Retailer of the Year in 2017 and finalists for BETA Equestrian Online Retailer of the Year 2019 & 2020!
Informazioni di contatto
The Barn @ Yew Tree Farm, Shirleywich, ST18 0PN, Stafford, Regno Unito
- 01785-472221
- help@onlineforequine.co.uk
- www.onlineforequine.co.uk
4,3
Eccellente
347 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Super service
Super quick service and kept up to date at every stage of the delivery.
Will most definitely be ordering from you again
24 luglio 2023
Non scritta su invito
The customer service were great I…
The customer service were great I needed to ensure my parcel arrived by a certain date so emailed them and they ensured it was delivered by 1pm on a Saturday. Nothing was too much trouble and always replied.
1 luglio 2023
Non scritta su invito
Politeness and helpfulness on the phone…
Politeness and helpfulness on the phone , understood what I was after without rushing me as I am a new customer.
3 luglio 2023
Non scritta su invito
Really good service and very efficient
24 giugno 2023
Non scritta su invito
Easy to navigate website and to
Easy to navigate website and to subsequently order and very quick delivery. The staff are extremely knowledgeable and the customer service is absolutely brilliant. Nothing to much trouble. Great company
23 giugno 2023
Non scritta su invito
Always deliver fast
Always deliver fast!
And my lovely new boots look great and fit well
It’s my second pair of these ones I love them
16 giugno 2023
Non scritta su invito
Risposta di Online for Equine
Thank you for taking the time to leave a review, we are glad you are happy with the service :)
On line for equine went the extra mile…
On line for equine went the extra mile to help advise which bit to choose and made every effort for it to arrive with next day delivery.
All the staff are extremely helpful and made me feel very confident with their service. Very charming.
8 giugno 2023
Non scritta su invito
Risposta di Online for Equine
Dear Laura
Great to hear you had such a great experience, thanks for taking the time to review
Such good service and really fast…
Such good service and really fast delivery! Great company, thank you!
8 giugno 2023
Non scritta su invito
Risposta di Online for Equine
Thank you for taking the time to leave a review, we are glad you are happy with the service :)
Good communication,arrived on time and…
Good communication,arrived on time and good quality
2 giugno 2023
Non scritta su invito
Risposta di Online for Equine
Thank you for taking the time to leave a review, we are glad you are happy with the service :)
Ordered as stated delivery within two…
Ordered as stated delivery within two days, 1 week later still waiting
Update:
Online for Equine responded with a genuine comment and I do feel that they are being let down as a company by Royal Mail which could have an affect on their business, Royal Mail need to get their act in order, I personally don’t use them
The staff at Online for Equine have been superb in how they have dealt with my delivery issue. They have gone above and beyond to resolve the problem. As a result I will definitely be buying from these guys again
Thank you for all your time and effort, much appreciated 👍
3 giugno 2023
Non scritta su invito
Risposta di Online for Equine
Dear Alison
We are glad we managed to get to the bottom of the address issue and sort a replacement order, it's great to hear the team resolved this for you and you are happy with the service received :D
High Praise
Easy to view website
Very prompt delivery
Value for money
Excellent product
27 maggio 2023
Non scritta su invito
Risposta di Online for Equine
Thank you for taking the time to leave a review, we are glad you are happy with the service :)
Good service from vendor
There was a delay due to Royal Mail, but O for E sorted it it out and the order arrived the next day.
Speedy email responses too!
23 maggio 2023
Non scritta su invito
Risposta di Online for Equine
Thank you for taking the time to leave a review, we are glad you are happy with the service :)
good service
good product - Woof socks, came in good time, good communication
22 maggio 2023
Non scritta su invito
Risposta di Online for Equine
Thank you for taking the time to leave a review, we are glad you are happy with the service :)
Highly recommend this company
Highly recommend this company. I had a problem with a purchase (manufacturing issue) and the response has been spot on..... Prompt, efficient and polite but friendly. I would not hesitate to use them in the future and would definitely recommend.
18 maggio 2023
Non scritta su invito
Risposta di Online for Equine
Thank you for taking the time to leave a review, we are glad you are happy with the service :)
Good service, good product, no probs
Clear description and pricing (mucker boots), fast delivery, no problems at all.
15 maggio 2023
Non scritta su invito
Risposta di Online for Equine
Thanks for taking the time to leave a review, we are glad to hear they arrived promptly - Team O4E
Responsive and fast delivery
Responsive and fast delivery. Quality product and reasonably priced.
15 maggio 2023
Non scritta su invito
Risposta di Online for Equine
Thanks for taking the time to leave a review, we are glad you are happy with your product - Team O4E
Good price
Good price, items well protected in packaging and delivered quickly.
12 maggio 2023
Non scritta su invito
Risposta di Online for Equine
Thanks for taking the time to leave a review, we will give the warehouse team a thumbs up for good packaging - Team O4E
Greenguard headcollar
Good experience, delivered the order as promised. Can't say better than that. Well priced product.
12 maggio 2023
Non scritta su invito
Risposta di Online for Equine
Thanks for taking the time to leave a review, we are glad to hear the item arrived promptly - Team O4E
Company is brilliant but the courier…
Company is brilliant but the courier service royal mail is poor
2 maggio 2023
Non scritta su invito
Risposta di Online for Equine
Dear Adam Thanks for taking the time to leave a review, we are sorry to hear Royal Mail weren't great for you on this occassion, we have involved the senior team at Royal Mail due to a higher than usual incidence in delays and we are working with them to monitor the service provided :)
Great fast service
Great fast service, Le Mieux numnahs considerably better priced than elsewhere, have already ordered another one!
2 maggio 2023
Non scritta su invito
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