Disappointed customer service. Went onlline to find a store that carried the double roll raffle tickets. I first went to the store at 14929 Rivergate in PWY, Charlotte, NC. The Associates was not help... Leggi di più
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I waited 30 min in line to get a picture copies and when I asked how much longer the response I got was however long it takes. Very rude lady at the SW Military Dr Store in San Antonio. I’ll never g... Leggi di più
Välkommen till 1989! Man måste som företag maila till deras kundservice för att få ett konto upplagt så man kan handla. Det var det sjukaste jag vart med om på länge. Varför inte ha en vanlig checkout... Leggi di più
Once again, total disgust w this pathetic company. I'd bought a new laptop after Hurricane Milton at Office Depot, which turned out to be a painful experience, the incompetence and dismissive attitude... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
If you're looking for office supplies, our name says it all. We have one of the widest selections of office furniture available on the market today. You can count on us for the low prices on office products and home office supplies every single day.
Informazioni di contatto
Stati Uniti
- www.officedepot.com
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Shipping charge and fail to deliver as scheduled.
On 18-Jan-24 purchased a glass floor mat ordered in store. Charged $79.99 delivery. Later checked charge on line it was $29.99.
Delivery was scheduled for Jan. 30th. Now Feb. 2nd. and still waiting. Never again will I purchase anything from Office Depot
Terrible customer service gentleman at…
Terrible customer service gentleman at printing counter was rude. When I stated he was being rude. He started telling me I was rude for telling him he had very bad customers service skills. Left store will not return thank you Danl Hollingsworth
Crap service
They claim 20 minutes to program computer. It was three days and just plain rude.
PÉSIMO SERVICO
Hice un pedido para entrega pick up, por alguna razón no salió el número de pedido, en la tienda me hicieron esperar 30 minutos para no solucionarme nada y al momento de llamar al número de la página oficial tardaron más de 30 minutos en atenderme y después de una hora me quedé igualmente sin solución, volví a marcar y estuve más de 1 hora al teléfono si no se me atendió. PÉSIMO SERVICIO
Would give a zero if I could
Would give a zero if I could. Office Depot have been awful to work with, internal processes are complicated and messy, they haven't been able to get their invoicing system right and the whole thing feels scammy and terrible. Would NOT recommend using this company to fulfil orders of any kind.
The worst ever experience
The worst ever experience! Buyer beware they don’t stand behind there product - purchased a computer and 2 weeks later not working… Office Depot didn’t want to know rude staff manager useless in Charlotte NC .. Had to send to HP no computer for 6 weeks! Way to stand behind your customer Office Depot! Never never by electronics at oodice depot it’s a 2 week return which is absolutely pathetic.
Pésima atención a cliente
Pésima atención a cliente, marcas al número que viene en su sitio oficial, mandas correos electrónicos, etc y no solucionan nada…. No respetan promociones, no entregan los pedidos a tiempo ni completos. Un completo caos en esa tienda.
NEXT BUSINESS DAY SHIPPING IS A SCAM
They say NEXT BUSINESS DAY DELIVERY but it doesn't come the next day. It takes 2-3 days. They tell you that to get your business then do not stand behind it and just "Sorry". They suck! I will never order from them again.
NOT suitable for outside use, despite claim
Despite the website description claiming that this banner is suitable for temporary outside use, it lasted less than 4 hours outside the first time I ever used it. Ink ran and looks awful. In-store personnel were difficult to deal with and unfriendly, in my opinion. Customer service listened to my complaint, but did not stand by their product and gave the store discretion as far as a refund, even though I called to complain about the store. I did not feel there was any real attempt, in-store or online, to help this customer. What a colossal waste of time and money. Would never recommend this product or the particular store I visited. And if this is how officedepot.com treats their customers, I could not recommend them either.
pesimo lugar en atencion al cliente on…
pesimo lugar en atencion al cliente on line , no puedes comprar algo porque tardan demasiado tiempo en tener tu paquete listo, y la cancelacion es eterna para que te regresen tu dinero
Chair Mat Warranty Scam
Their house brand “real space” of chair mat warranty is a scam. They call it limited lifetime, but require you to ship it back for review. Shipping of course would cost approx the cost of the mat. Just don’t offer the bogus (near fraudulent) warranty and make a customer feel scammed. I will do my best to buy all office products elsewhere. Over a stupid chair mat. Bad idea, bad company. P.S. I’m not making this up,
the store employee fully agreed with my above interpretation and understanding,
Drive 605 Edgar Sanchez
He was amazing. He was so helpful with our product. Putting it away for me.... Hope we get to see him again on our next order.
Ordered ink on Monday
Ordered ink on Monday. To be delivered Wednesday. Not delivered for reason - no one home. Never happened before.
Customer service is terrible. Had to call twice to get order canceled. Asked for supervisor, not available. Never called me. Bye Office Depot.
Insolent people. Disturbing CX.
14OCT2023 Went to Office Depot #3379 Okemos MI to have least cost, simple printing onto business cards.
The first guy told me $11.99 for 50. He loaded up the words from my USB, sized it so it fit the card perfectly and showed me on the screen. He added a quotation mark, incorrectly. In a friendly way I asked him if he was doing the design for me. He seemed offended.
Then he said there is a design fee (we're all sensitive to hidden fees). I asked about that since it fits perfectly and he already said $11.99. I wanted to know why the design fee, and if I could do the “design” on Avery and bring it in. He then left, saying he didn’t have time for this. Although it was only 4PM.
As I kept waiting I called the store to say the person that was helping me left. Lady arrived in ~ten minutes, saying the other knowledgeable printing person would arrive in about ten minutes. Finally the knowledgeable guy arrives and says it’s not a design fee, it has to do with setup and the like. Ok, I can handle that, although a scam fee since I was told the cost already. I asked for the price, he said it’s $1.25 a minute. But he could not tell me the total cost because the setup time was not known.
Bottom line: I wanted 50 simple, least expensive business cards. Could not give me the price. I asked how anyone could commit without knowing the price. With disdain I was ostensibly dismissed.
Both people assisting me were insolent. Was not a pleasant experience. Left without the cards. Advice, when this is seen at the top layer you can bet there are compromised services underneath. Don’t shop here. We won't.
Zachery - provides excellent service.
Zachery was courteous and professional during my checkout.
Välkommen till 1989
Välkommen till 1989! Man måste som företag maila till deras kundservice för att få ett konto upplagt så man kan handla. Det var det sjukaste jag vart med om på länge. Varför inte ha en vanlig checkout med kort och/eller Klarna? Vart så irriterad så jag gjorde min beställning hos Kontorsgiganten istället, samma varor 34% billigare och det tog 2 min att lägga ordern. Undvik detta företag!!!
1 person on duty
1 person on duty. Was slow on purpose checking out customers in line.
When asked what I wanted was rude and a tone in the voice that was not pleasant.
I ordered a printed manual and order to…
I ordered a printed manual and order to keep the size of the images I submitted. It turned out they were too small. I spent another $100 and got the fit to paper size thinking that the images would be enlarged to fit the paper...that is what the icon shows when you click on it, the IMAGES are enlarged. When I received the second manual, it was exactly the same as the first. Their explanation was the white space on my page is included in that "fit to paper" and "keep size" and "fit to paper" would be the same. Why even have two options then? Why have icons that show the IMAGES would be larger in "fit to paper"?! It is completely deceiving. Now I am out of a $100 for another completely unusable item. Needless to say, office depot/office max will not receive anymore of my business and I will be sure to spread the word about my experience to others.
Pésimo lugar para trabajar ambiente muy…
Pésimo lugar para trabajar ambiente muy pesado y horrendo mucho favoritismo, el disque equipo gerencial no sabe trabajar te dejan esperando mucho tiempo más si son clientes y dicen ser que primero sus clientes, solo lo recomiendo para tu primer trabajo y agarrar experiencia
Great experience
I recently had a fantastic experience at Office Depot, and I'd like to share my positive review. Firstly, their printing services are remarkably cost-effective. I was pleasantly surprised by the high-quality prints I received without breaking the bank.
Moreover, Office Depot offers competitive prices on office supplies. Whether it's paper, pens, or office furniture, they have a wide selection at affordable rates, which is excellent for someone like me who's always looking for value.
But what truly stood out was the exceptional customer service. A representative approached me promptly and offered assistance without waiting for me to ask. This proactive approach made my shopping experience much smoother and more enjoyable.
Overall, I highly recommend Office Depot for their cost-effective printing services, great prices on office supplies, and outstanding customer service. It's a winning combination for anyone in need of office-related products and services.
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