Office Depot Recensioni 

I bought a cart, and the paint was completely cracked and chipping, even peeling in some areas. Underneath the paint, I found rust! When I contacted customer service, they refused to help. I didn't notice the paint was chipping until I had assembled the entire cart and flipped it over to attach the wheels, revealing missing pieces of paint from the bottom. Customer service showed no concern and did nothing to assist me. This company’s lack of quality control and customer support is appalling.

OFFICE DEPOT, Compre una computadora en linea en febrero 2024 con una tablet de regalo que nunca llego, hice mi reclamo y es la fecha que no me han resuelto, en atencion a clientes no le dan seguimiento y no contestan los correos, son unos LADRONES

I went to Office Depot to replace the spiral binding on a workbook. I was told they were too busy to help me. I would have to leave my syllabus and pick it up the. next day. As a teacher, I needed it for teaching the next day. They essentially refused me service and were not apologetic. A wasted trip to town.

I ordered a new printer and ink cartridges from Office Depot website. The printer was delivered in two days, the ink the very next day so that was a win right? Once I unblxed the printer and tried hooking it up it would not find my network, this went on for over an hour. I took it to my office and the the same problem would not recognize that network. So clearly the printer is defective and it with the ink which was no longer needed for back up supplies I started the return process. That's where the nightmare begins.

First off I was able to start the return for the ink with no issues. They said it would be picked up on May 16, 2024. It was picked up on 05/17 n big deal. Also a week later no refund. The printer return on the other hand could not be started online, they make it as painful as possible to return it.. After 4 hours on the phone with their customer service finally, a return was started with a pick up date of 05/17 which came and left no pickup. I called on the 18th and they said they "attempted to pick it up but the business was closed" which is total BS because it's my home, not a business that was outright BS. So it was to be rescheduled for the same day, the 18th. Again no pick up. Called again they said tomorrow the 19th for pick up and again no pick up. Called again pick on the 20th and still no pick up. Or refund.

I did a deep dive and it appears they are fully engaged in a racketeering scam where they continue lying about a pick up date until the clock runs out for returns. At this point no refund, for the picked up ink cartridges, no refund for the defective printer and the printer is still here. So it time to file litigation and hold these POS accountable while submitting the massive amount of fraud they are committing against consumers to my local DA office.

I won't even give them 1 star but thats the lowest in the options chart. I put in a print job this morning around 8am. It says to check in after 20 minutes and it should be done. Its a very light job containing my tax return, resumes, and cover letter. Not even 30 pages and paid more than $20 plus tax. I called them after 45 minutes and it was'nt even done. The lady says sometimes 7pm before the store close. The reason why I went there and choose them to do my print job because of the online ad promising consumers that the job will get done in that time frame. I emailed them again t check for status but no response. So I went ahead and text them and I told them I'll be at the curbside to pickup around 1pm. Give them discription on my car and even told them to text me back if there's any problem which they've created one already. If I only knew that, I wont pay that much for a print job. It would be my 1st & last time going there.

Small potatoes compared to some of you, but I am incensed that they will no longer print greeting cards!
What is an office services company for if not to offer services you might not do at home? 8.5 x 11 is their sole option. Really? Seems to me we are moving backward in this world rather then forward. Instead of finding new ways to accomplish things lets just do less?

no responden correos, es imposible cancelar la membresía y siguen cargando en la tarjeta de crédito, envié disputa e informe a visa. mantente alejado como la plaga

Hice un pedido en línea el 5 de marzo hasta el 8 me dicen que se cancelaba por falta de inventario y que de dos a 15 dias me regresaban mi dinero, es a la fecha que no me regresan mi dinero, marqué a atención a clientes y nadie responde me dieron un folio y a la fecha nada, ni por WhatsApp ni correo ni ningún lado.

I signed up for a 30-day free trial of the Business Select Program and was told I could cancel during that period without a fee. I went to the website and cancelled a week or so later, but was still charged $49.99 at the end of the 30 days. I called the phone number on the emailed receipt and was put on hold for 32 minutes, then told by a recording to enter a "mailbox number". When I couldn't enter one, the line was disconnected. I found a different phone number online and have now been on the line for 43 minutes trying to get this resolved. This seems to be a SCAM. By purposely making it this difficult to cancel, people give up and Office Depot/Office Max keeps the money. Stay away from this program and this company!

promociones que no existen, servicio al cliente pesimo,

I ordered next day delivery. Not only did the delivery not come, but I didn't receive notice of the delay. I checked online and my order was going to arrive in a week. I contacted the help center and explained the problem. They promised the order would be expedited and arrive by Monday, 3/18/24. It did not. Again I didn't receive any notification. The order finally arrived but I will not be using Office Depot again.

PESIMO SERVICIO, REALICE UN PAGO EN LINEA Y ESTA ES LA FECHA NO ME HACEN LA DEVOLUCION, SE ANUNCIAN CON PRODUCTOS QUE NO LOS TIENEN, TE HACEN PAGAR Y NO TE LO ENVIAN

Pésimo servicio del personal; nefasto tacto con el cliente.

We purchased a 2 drawer metal file cabinet for $259 online & picked it up curbside 2 days ago at your Gainesville, FL store. When we got it home, we took the packaging off (cardboard top & sides with plastic wrap all over it - not a box). We found the file cabinet was damaged & the drawers wouldn’t open. We finally got the bottom drawer opened but then it didn’t want to close. In other words, it’s not made well at all. We tried to return it today & because we don’t have the cardboard pieces & plastic wrap it was wrapped in, they’re telling us we can’t return it!😡. Is this what Office Depot calls good customer service?! I have the original paperwork & it’s only been 2 days since I purchased it & they won’t let me return it! I will be calling the corporate office to talk to someone regarding this, I will never purchase another item from Office Depot.

I ordered a Prop 65 item and wasn't told until it was going to be delivered. I've been waiting on the line for 50 minutes to stop the delivery. I'm a senior and I don't want to have to return this item. So unprofessional. I will NEVER order from Office Depot again

i purchased a SanDisk External drive 13 months ago from Office Depot. the drive stopped working 1 month ago, brought my computer into a repair shop i use, was told there is a class action lawsuit against SanDisk. this problem started May 2023. all my saved data was gone. SanDisk would have replaced it but i didn't want a defective product. so, i called Office Depot. although they were just the middle man & it was 13 months after purchase, they refunded my money and i bought a Samsung External Drive from them. i appreciated their understanding of my problem and they took great care of me as a customer.

Received my invitation order with NO envelopes. Online order for printing all screwed up. Can't accept coupons due to they signed me up for a SCAM program that I did not apply for. Unable to order in person. Same day delivery items are noted as 5 additional days for pickup when asked for payment info. Store manager in Palm Beach Gardens, FL not able to help and blames backlog and their computer system.

Received a "Thank You For Signing Up" email for Office Depot's "Business Select" program. Folks this is a SCAM. Do not "sign into [your account or call ...]. Instead, file a consumer complaint with the FTC as well as here on Trustpilot. Do not email them. Do not accept calls. Let's shut this down. Important: If you have ever ordered anything from them using your credit card contact the issuing bank now to put them on alert. Time is of the essence. Do not play games with this outfit. Put them out with the trash A.S.A.P.

Update: Just received a new email from this outfit. "Dear Valued Office Depot Customer,
You may have inadvertently received an email in the last 24 hours indicating you started a free trial membership in the Office Depot OfficeMax Business Select program. The email was sent in error, and we apologize for any inconvenience or confusion it caused. We want to assure you that if you did not actively enroll in Business Select, you are not enrolled in the program, nor will you be charged an enrollment fee. We value your business and are committed to ensuring a better experience in the future. Thank you for your understanding."

Note: To ensure you are not targeted by this company going forward file a complaint with the AG in Boca Raton, Florida and with the AG in your state. Provide original complaint and the company's new email.

Office Depot merged with Office Max. If you've done business in the past you're in their database and you have an assigned "Account ID Number."

I suddenly got a welcome email for signing up for "Business Select" when I did not. Immediately contacted but no one picks up the chat. Seems they need better software coding.

Su venta en liena, con envío pr estafeta nunca llega y no resuelven nada