oceanparking.co.uk Recensioni 

Somehow managed to get fined even though I 1. paid at a parking machine (there was some fault where it didnt accept the money but also didnt show me an error), and 2. didnt even need to pay as I was a genuine customer (the sign saying free for restaurant customers is a bit further along from the car park so that's deceptive too)

I provided proof of custom and they lowered the fine but didnt waive it; they made it seem like my fault because I didnt log my reg with the restaurant (I didnt because I thought I paid). I submitted a subject access request and found out they didnt even do their due dilingence in checking the faulty parking machine. Reject appeals without even checking the facts is bad practice.

After legitimately paying for a 4 hour parking slot, I accidentally ran over on my exit time by 30 mins. Ocean Parking then sent me a PCN for £100 reduced to £60 if paid within 28 days.
I tried to appeal, insisting I was happy to pay the additional 30 mins parking but felt the entire £60 charge (which I would have received if I hadn’t paid to park at all), was disproportionate.
My appeal was completely rejected and the fact that I had paid for 4 hours was totally dismissed.
Will never use a carpark in future if it is operated by Ocean Parking.

Scam company. Entered one of the car parks they unfortunately 'manage', and I use that term loosely. Sent a PCN despite paying for parking through Just Park. Appeared to have been an error on Just Park's end and they covered the PCN.

Even though I provided proof of payment (and even though Just Park paid the PCN), they rejected the appeal, claiming that I did not 'abide by the terms and conditions' and 'Did not make payment'. They then addressed the fact that I did make a payment, claiming they have 'no affiliation' with Just Park therefore does not matter that you made a payment through them. I have parked at the same car park 40 times in the last 5 years, 4-5 times in the last 12 months with the most recent being June 2026 and paid using Just Park every single time.

Now, they may have ended their affiliation with Just Park in the period between and that is fine, but there was absolutely no signage or notification that they were no longer accepting this method of payment and to not even acknowledge on the appeal that they clearly were affiliated with them and had recently changed this, was underhand behaviour to say the least. As I said, have paid for parking 40 times in the last 5 years but I will actively avoid any car park managed by this scam company in the future.

This company is terrible. I entered into a park in Birmingham St Martin's Place. Cars had double parked in spaces after 10 mins of searching I left the carpark. They fined me for overstaying. I have appealed and they rejected it. Dont park with Ocean Parking.

Picked kids up for scout event £100 fine £3.50 a minute unbelievable any organisation associated with this level of service should be marked down, Llangollen pavilion parking will recieve a review as well for employing these parasites.

Never again! We came over from France to support recently widowed mother-in-law. Parked in a disabled bay with disabled badge. Normally we park in Asda but road was shut off that day and our relative was unable to walk too far. We were fined 100 pounds for 1h15 parking. We appealed the fine and got it reduced to 60 pounds. What a heartless, unfeeling company. We didn't understand that there were no concessions for disabled drivers. Thankfully, the rest of Stockport has a heart and takes care of the elderly and disabled!!!

My daughter attends a education provision and I have always inputted my car registration number in on there computer system, the one time the system was down i was told to put details on paper and this would be emailed over.

I then received a fine, I appealed the fine and sent letter from education provider, i never got a response but the trace debt recovery wrote me a letter say i owe £170, I called them and they told me it was passed over to them by Oceanparking.

I called Ocean Parking and they inform me my appeal was rejected and they emailed me on 13th July i have checked my email and received nothing and i have been told it now has nothing to do with them.

Another parking company scamming people, due to this i see no point in driving any more, petrol up and fines being given out all the time this government is a joke

AVOID using car parks run by these crooks! I parked in one of their car parks in Bradford Southgate whilst going to the cinema. CAr park itself was a tip, rubbish everywhere and the old ticket machines had just had the internals ripped out and left there with wires hanging out of them. Should have known then really to keep on driving. Was cutting it fine for the cinema so parked and dashed! Came back after the film had finished, checked the time, scanned the QR code, which I hoped was the right one, paid the fee and left. Days later I received a letter claiming I hadn't paid for my parking. I lodged a complaint with proof of payment, to then be told, I had not paid enough, there was a difference between the time I entered and the time they flashed the number plate on the way out. As it turns out, they were correct, between me and my son, we had got the time wrong by 10 minutes. I waited for the appeal to come to a conclusion, fully expecting to be hit with the reduced fine of £60. Wrong, I ended up paying the full £100 becasue I hadn't paid in time. They state that once you start the appeal the clock is stopped on the fine, so until the appeal is concluded you remain at the lower fine of £60. I waited for the conclusion of the appeal, the first thing i received was another letter saying i now oweed the ful £100 as i hadn't paid in time. I contacted them straight away to say i had no idea the appeal had been concluded. They told me they sent an email to let me know and didn't hear back from me. I never received the email and explained that to them. I also explained that i had been up front with them from the start of the ordeal and that I genuinely hadn't received any confirmation of the appeal. I never heard from them again. So, I paid the full £100 and left a very jolly email telling them that I would leave them a lovely review that would hopefully let future customers know how they operated. Stay clear and save yourself a lot of stress, park elsewhere!!!

Went to pay for an hours parking at Stockport Peel Centre, machine displayed that it wanted to charge me over £40 for 1 hours parking. Spoke to an idiot on their contact number and all she was interested in was getting me to pay for the hours parking. She was not the least bit interested in the over charging. I call it extortion. I left without paying.

This should be a BIG fat ZERO stars
Husband had dashcam fitted to car by Halfords Redhill on 28/05/26, car in their bay throughout.
Ocean sent a ticket for overstaying free period and when Halfords and he informed them that it was in Halfords' bay for work they claimed Halfords had not logged it with them. They claimed they had. Put it with Trace, now Moorside Legal-just check them out on Trustpilot! Let's smash these crooks to Mars and beyond

No signs showing to pay before
Parked n paid after shown proof of paying didn’t get a refund n still had a fine? Make it make sense terrible company

Shocking. I took my elderly disabled auntie shopping. Who has heart failure, COPD amongst other ailments. She's very slow at walking and because I went 24 minutes over they slapped me with a fine then rejected my appeal even though I'd stated the equality act 2010. Absolutely diabolical company with no compassion or empathy

If I could give -5 stars I definitely would!
I fell into the scam trap....I was in a hurry to get to an appointment and used the car park before it changed hands. Barriers ripped off with wires hanging out, where the pay machines were was just a mess and smack heads crouched in every corner. I know why didn't I just leave??? Probably would have got a fine for driving through the zombie pit! Anyway I parked next to the entrance the only area with any light, I downloaded the app and waited for a verification code. This did not come even after 10min, I took a picture of the information board and any relevant codes etc and went to my appointment. About 30min after getting the app the code came through. So....as you do I logged on and selected the relevant car park and paid. But guess what.....yesssss a fecking parking fine 🤔🙄 I sent proof from the notifications from Ocean saying I'd payed and my bank statement with their payment coming out. But no....these low life scum said that I hadn't agreed to the terms and bulshit conditions by not putting the code in from the relevant board (many different one's available in this car park). So they had proof off payment at the relevant car park but because they are in it for the scam, and have you tied up legally declined my appeal.

In short if you park here you will get a fine!!

If I could write a 0 I would. These are the worst of the worst companies out there. Legal scammers who are completely unresponsive, utterly useless with their customer service and refuse to accept any liability or fault of their own.

The JustPark app wasn’t working for the location I parked at. I emailed ahead to tell them of the fault. They gave me a PCN and didn’t accept my reasoning and then brought in debt collectors even though there was absolutely no fault.

They will do whatever they can to scam and as little as the can to communicate effectively during their scam. Never ever trust them and I wish I had proceeded with a court summons because they must be stopped.

RECIEVED FINE AFTER 2 WEEKS, NO REDUCED PAYMENT. SCAMMERS

ocean parking are unprofessional people who sent me a unsolicited parking fine.
I received a parking fine which I appealed and this was turned down so I went to the IAS (independent appeals service ) who did not recognise the PCN number provided by Ocean parking .
I then complained in writing and sent this recorded delivery, Ocean parking wrote back saying if you want to complain go to our website (which gave me the instructions and address of where to send my complaint in the first place) Ocean parking will not acknowledge all my evidence and have now sold the so called charge to Trace Debt recovery who have sent me 2 letters demanding £170.
I have in touch with my local Citizens advice but have also now contacted BBC morning live as well as rip off Britain who are both looking at the case and all my evidence.
Don’t just pay the fine if it is unjust like mine. Fight back!

Very bad , I won’t recommend. I was paying monthly for my car Parc and because I was parked on yellow line I was receiving 7 tickets. Not a problem but put one and I know , I won’t doing again. But 7 is like scam.

Very disappointing experience – be careful

I had a very disappointing experience with Ocean Parking. I paid for their service expecting everything to be handled as agreed, but I did not receive the service I paid for and had difficulty getting the matter resolved.

I contacted them to try to sort out the problem, but I was not satisfied with the response or the way my complaint was handled. I feel that I was left out of pocket and treated unfairly.

Based on my experience, I would not recommend this company. Please make sure you fully understand the terms and what you are paying for before using their service. I hope the company takes my complaint seriously and provides a proper resolution.

Like all parking firms, Ocean’s service and appeals process are designed not to treat you fairly.

Whatever the facts, they’ll refuse your appeal and send letters to scare you into paying.

Then they’ll point you to the Independent Appeals Service (IAS), which sounds like an Ombudsman when it’s not.

This is the real scandal that lies at the heart of the parking industry: The IAS is owned and operated by THE PARKING FIRMS THEMSELVES via the IPC (International Parking Community).

Ocean Parking and all their friends literally invented their own ombudsman, put “Independent” in the name, and reject every appeal they get.

(Trading Standards haven’t got them yet, but the RAC are chasing the statistics on how many fines they overturn. They won’t reveal it, but in 2021 it was 6%)

Luckily their decisions aren’t legally binding. If you have a genuine appeal, go through their process if you want but don’t let their dismissal of the facts worry you; they can’t get your money unless they take you to court. When they smell you have a real case they’ll back off eventually.

No surprise they have a bad reputation. The bully tactics, blatant attempts to deceive, and lack of engagement when you complain.
Typical UK parking company.

Scam artists, billed for fine that made no sense. Appealed to no avail. Avoid at all costs.