We purchased 5 drawer chest and 2 bedside chests, they look great and are really well made. Delivery time was reasonable and they guys contacted before coming and delivered to the room we needed. The... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
We purchased 5 drawer chest and 2 bedside chests, they look great and are really well made. Delivery time was reasonable and they guys contacted before coming and delivered to the room we needed. The... Leggi di più
L'azienda ha risposto
From the first minute of my interaction with this company I got the feeling that I was dealing with reliable people. In fact the first person I spoke with was David Harris the MD of the business. Wit... Leggi di più
L'azienda ha risposto
We visited the Taunton store yesterday with our daughter who wanted to buy a sofa for her flat. The staff were brilliant. Special thanks to the store manager, Tom, the assistant manager , Tyler and Ro... Leggi di più
L'azienda ha risposto
Really nice to speak with a real person and discuss my choice. The Chester furniture was perfect and exactly what I had been looking for. Delivery service was punctual but didn't have an option for... Leggi di più
L'azienda ha risposto
Oak Furniture UK is an independent family-run furniture retailer established in 2006, specialising in quality oak, painted and solid wood furniture together with carefully selected sofas and armchairs. From our 5,000 square foot showroom in Workington, Cumbria, we have been helping customers furnish their homes for nearly 20 years, serving local customers across Cumbria, South West Scotland and the North East of England, while delivering throughout mainland UK. Our collections include furniture for dining rooms, living rooms, bedrooms, hallways and home offices, chosen to combine quality craftsmanship, lasting style and excellent value. We work closely with many of the same trusted suppliers year after year, giving us confidence that every piece is manufactured to high standards and carefully quality checked before reaching our customers. Customer service remains at the heart of everything we do. Whether visiting our showroom or ordering online, we aim to make the buying process straightforward and enjoyable, supported by experienced staff and dependable delivery services. We are committed to responsible sourcing and many of our solid wood furniture collections originate from managed forests to support sustainability and environmental responsibility. Thank you for visiting our Trustpilot profile and for taking the time to read about Oak Furniture UK.
Scritti dall'azienda

Trusted family business since 2006

19-21 Guard St, CA14 4EN, Workington, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fantastic customer service from start to finish. Always friendly, helpful and have a brilliant delivery and assembly service. Great range of products and all top quality. Will definitely use again.

Risposta di Oak Furniture UK
Second order from oak furniture uk both have been great, personal friendly service and high quality furniture.

Risposta di Oak Furniture UK
All staff are very helpful and the furniture is very good quality.

Risposta di Oak Furniture UK
The items arrived on time, were unpacked and packaging remove, a very good service, speaking with the staff and manager at Oak Furniture UK, they could not do enough to help me, a very pleasant experience, the Opus units are first class, would recommend this company very strongly, very pleased.

Risposta di Oak Furniture UK
I had ordered a Wingback Chair from Oak Furniture UK, which was stunning looking however, I had omitted to measure my doors. Unfortunately it would not fit, so I contacted David at the shop and he was very understanding and refunded my order fully.
I wouldn't hesitate to buy from the shop again, I will be careful to measure in future...

Risposta di Oak Furniture UK
The coffee table is lovely, however, there were no assembly instructions either with it or on-line and the shelf was not pre-drilled, which made assembly quite awkward. Also, a star taken off for delivery; after paying £70 for delivery the driver wasn't going to unpack the item (did when asked), and didn't take the packaging away as promised when ordering
Edit: I have just increased my review to 4* after a prompt and helpful response from Oak Furniture.

Risposta di Oak Furniture UK
I ordered 2 items of furniture which arrived 2 weeks later. They were both very well made including all the 'fittings and fixtures'. I am very pleased with them and would definitely recommend the firm to friends.

Risposta di Oak Furniture UK
David and the team, delivered a d built a wardrobe. They were respectful of me and my home, very kind and helpful. The wardrobe is fantastic. Good quality, well built, looks stunning. The delivery and build service is well worth the money. I couldn’t have requested more. The shop is well apportioned with many items. Well worth a visit. I will return for more suggestions.

Risposta di Oak Furniture UK

Risposta di Oak Furniture UK
Johnny at Swindon store provided excellent customer service during our new suite purchase.
Delivery being 7 days was a little dramatic as our sofa back had been omitted from the van. However after a call to the depot. The two delivery men returned with the missing back needed to complete our suite. Acknowledgement of credit to these guys who went over and above to provide excellent service.
One negative the customer service representative who was called wasn't to helpful to her colleagues who were attempting to resolve issues on the day.
Total credit to Johnny and you're delivery team. A very happy customer

Risposta di Oak Furniture UK
Such helpful people in the office,and then great delivery team.
I have now bought many pieces from this company, all best quality, beautifully made, so a very happy customer!

Risposta di Oak Furniture UK
The service was fantastic, the person who helped me was very helpful and knowledgeable of all the products. The delivery and set up was very quick and they even did it for free because I loved so close.

Risposta di Oak Furniture UK
Fast timely delivery. Great quality chairs. Slight assembly require but it was very simple and easy to do without tools. Chairs are very sturdy and comfortable and I feel are good value for money. The website was easy to navigate.

Risposta di Oak Furniture UK
Furdeco staff made an excellent job of assembling our wardrobe. Thank you.

Risposta di Oak Furniture UK
We love our extendable oak table! The unextended table has a small footprint, but more than adequate for our family of three, and it extends to seat 8 (and possibly even 10 at an uncomfortable push, but this would be only attempted if absolutely necessary!) The extension mechanism is very elegant and easy to use, we just hope it stands the test of time and use.
We spoke to customer service before ordering and she was very helpful in advising us how to ensure delivery wasn't attempted during our holiday (as it was unlikely to be delivered prior). The *only* downside of our experience is that having added a note to our order saying we would be unavailable to take delivery until after 24 August, we then received a text telling us delivery was scheduled for 23 August, which was a bit annoying. However, delivery was swiftly rescheduled to take place a few days later. Delivery arrived on time and the delivery guys were very friendly and polite. Would definitely order from Oak Furniture UK again.

Risposta di Oak Furniture UK
We purchased several of the items in the Scandi range offered by Oak Furniture uk. We had been searching for weeks for a range of furniture to blend with our Ercol refurbished, mid century rocker and easy chair. I was so pleased when the items arrived. All were very well made, stylish and elegant and just the look we were searching for. The delivery was prompt convenient and very slick. Thank you Oak Furniture uk, you are Stars, we love your beautiful high quality Sandi Oak furniture.

Risposta di Oak Furniture UK
Beautiful and modern, solid oak table and chairs which we bought for our adult daughter who lives in assisted living. She was very happy that she can do her jigsaws on her new extending table.
Very pleased. TY.

Risposta di Oak Furniture UK
Good delivery time and all wrapped very well inside cardboard boxes
Very pleased with the new furniture!

Risposta di Oak Furniture UK
The furniture that we ordered is very well made and excellent quality. The service was good and the delivery drivers very helpful.

Risposta di Oak Furniture UK
The company website was well laid out and easy to use. There was excellent customer service throughout from purchase to delivery. I spoke with David who was meticulous in arranging delivery. He went "the extra mile giving me excellent advice on how to hang a heavy solid oak mirror.
I also purchased a large solid oak bookcase which was of very good quality and good value for money.
I would highly recommend this firm.

Risposta di Oak Furniture UK
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.