We purchased 5 drawer chest and 2 bedside chests, they look great and are really well made. Delivery time was reasonable and they guys contacted before coming and delivered to the room we needed. The... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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From the first minute of my interaction with this company I got the feeling that I was dealing with reliable people. In fact the first person I spoke with was David Harris the MD of the business. Wit... Leggi di più
L'azienda ha risposto
We visited the Taunton store yesterday with our daughter who wanted to buy a sofa for her flat. The staff were brilliant. Special thanks to the store manager, Tom, the assistant manager , Tyler and Ro... Leggi di più
L'azienda ha risposto
Really nice to speak with a real person and discuss my choice. The Chester furniture was perfect and exactly what I had been looking for. Delivery service was punctual but didn't have an option for... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Negozio di letti
- Negozio di mobili per camere da letto
- Negozio di arredamenti per salotti
- Negozio di mobili per uffici
- Negozio di divani
Scritti dall'azienda
Oak Furniture UK is an independent family-run furniture retailer established in 2006, specialising in quality oak, painted and solid wood furniture together with carefully selected sofas and armchairs. From our 5,000 square foot showroom in Workington, Cumbria, we have been helping customers furnish their homes for nearly 20 years, serving local customers across Cumbria, South West Scotland and the North East of England, while delivering throughout mainland UK. Our collections include furniture for dining rooms, living rooms, bedrooms, hallways and home offices, chosen to combine quality craftsmanship, lasting style and excellent value. We work closely with many of the same trusted suppliers year after year, giving us confidence that every piece is manufactured to high standards and carefully quality checked before reaching our customers. Customer service remains at the heart of everything we do. Whether visiting our showroom or ordering online, we aim to make the buying process straightforward and enjoyable, supported by experienced staff and dependable delivery services. We are committed to responsible sourcing and many of our solid wood furniture collections originate from managed forests to support sustainability and environmental responsibility. Thank you for visiting our Trustpilot profile and for taking the time to read about Oak Furniture UK.
Our Promise to You
Scritti dall'azienda
- Family-run since 2006
- For nearly 20 years, we've helped customers furnish their homes with quality oak, painted and solid wood furniture. We pride ourselves on honest advice, dependable service and carefully selected furniture that's built to last.
- Quality You Can Trust
- We carefully select our furniture collections from trusted manufacturers, with many long-standing supplier partnerships helping us deliver furniture that combines quality craftsmanship, durability and excellent value.
- Delivered With Care
- Most online orders are delivered by experienced two-person delivery teams, with room-of-choice delivery and optional unpacking services available to make delivery straightforward and stress-free.
- Thousands of Happy Customers
- Our excellent Trustpilot rating reflects the quality of our furniture and the service we strive to provide. Every review helps us continue improving and gives new customers confidence when shopping with us.
- Responsibly Sourced
- Many of our solid wood furniture collections are manufactured using timber from responsibly managed forests, helping to support sustainable forestry while creating beautiful furniture that's built to last.
Our Customer Promise
Trusted family business since 2006
We carefully select quality furniture from trusted manufacturers and stand behind every purchase with knowledgeable advice, professional delivery and responsive after-sales support. If something isn't right, we'll work with you quickly and fairly to resolve the issue.
Informazioni di contatto
19-21 Guard St, CA14 4EN, Workington, Regno Unito
- 01900871006
- customerservices@oakfurnitureuk.com
- www.oakfurnitureuk.com
4,9
Eccellente
1K recensioni
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Great table
Table (Coniston large) was great, customer service and delivery communication was good and assembly was well worth the extra cost. Didn't seem to be able to add assembly to an online order (above the delivery/removal of packaging option), so had to email and order it that way, but it was well worth the extra £75 as I would not have been able to assemble it as well or as quickly myself or flip it right way up. They should probably make this more obvious as an option.
27 novembre 2025
Risposta di Oak Furniture UK
Thank you so much for your review! We're delighted to hear that you’re pleased with your Coniston Large Table and that our delivery and customer service teams looked after you well.
We really appreciate your feedback regarding the assembly option. The reason behind this is,not all delivery companies offer this service and the cost differs for each table.
We're glad the professional assembly helped make everything smooth and stress-free. If you need anything else at all, we’re always here to help. Enjoy your new table!
Thanks again.
Oak Furniture UK.
Excellent service
Arrived when they stated carried cabinets in with no fuss at all put them in place and took away rubbish all in approximately 15 minutes.
Lovely cabinets more than pleased with my purchase. Thank you for all your help absolutely great firm to do business with.
2 dicembre 2025
Non scritta su invito
Risposta di Oak Furniture UK
Thank you so much for your wonderful review! We're delighted to hear that your delivery went smoothly and that the team were able to get everything in place quickly and efficiently. It’s great to know you’re pleased with your new cabinets — and we truly appreciate your kind words about our service.
Thank you again for choosing us. We’re always here if you need anything in the future!
Oak Furniture UK.
Excellent Product.
Quality craftmanship and product.
Packaged safely & delivered carefully.
2 dicembre 2025
Risposta di Oak Furniture UK
Hi Keith,
Thank you for your review.
Oak Furniture UK.
the furniture was reasonably priced and…
the furniture was reasonably priced and delivered free within a week
29 novembre 2025
Risposta di Oak Furniture UK
Hi
Thank you for taking the time out to leave us your review, its much appreciated.
Oak Furniture UK.
Great quality wardrobe
Great quality wardrobe. Good service and good communication. Very helpful staff.
20 novembre 2025
Risposta di Oak Furniture UK
Hi Niki,
It's good to know our staff were very helpful and you are happy with the qualitu of your new wardrobe
Thanks again.
Oak Furniture UK
Very helpful shop
Everyone was very helpful right from when I first visited the shop though to delivery and installation of my furniture. The furniture is a good quality product that is well made and very well finished.
19 novembre 2025
Risposta di Oak Furniture UK
Thank you so much for your lovely review! We’re delighted to hear that you felt supported from your first visit to the shop all the way through to delivery and installation. It’s great to know you’re pleased with the quality and finish of your new furniture.
If you need anything else in the future, we’re always here to help. Enjoy your furniture!
Oak Furniture UK.
Nice quality bench for table and good…
Nice quality bench for table and good delivery by chosen couriers
24 novembre 2025
Risposta di Oak Furniture UK
Hi Gary
Thank you for taking the time to leave us your review, its much appreciated.
Oak Furniture UK
The shelves I ordered are lovely and…
The shelves I ordered are lovely and were delivered on time and in great condition.
22 novembre 2025
Risposta di Oak Furniture UK
Hi
Thanks so much for your review. its great to read about your experience shopping with us.
Oak Furniture UK
Excellent service and furniture.
I found the furniture I was interested in online but the business was located several hours away so, not easy to visit.
I contacted them directly and David was really helpful. He described the furniture in detail, answering all my questions.
He suggested we have the smallest item delivered to check quality before ordering the remaining items.
We went ahead on this basis and am pleased to say we were more than happy with the item, meaning the remaining items were ordered and received.
David honoured the free delivery even though the first item didn’t reach the money threshold.
Overall excellent service and very pleased with our new bedroom furniture.
7 novembre 2025
Risposta di Oak Furniture UK
Thank you so much for taking the time to share your experience! We’re delighted to hear that David was able to support you so thoroughly, especially when visiting us in person wasn’t convenient. It’s great to know his detailed guidance and the trial delivery option helped you feel confident in your choice.
We’re thrilled that you’re happy with the quality of your first item and that your full bedroom furniture order arrived just as expected. Honouring the free delivery was the least we could do, and we truly appreciate your trust throughout the process.
Enjoy your new furniture, and thank you again for your wonderful review and support! If you ever need anything else, we’re always here to help.
Oak Furniture UK.
Living room renovation
The furniture is top quality, the service was exemplary and the delivery was timely and accomplished with no fuss
10 novembre 2025
Non scritta su invito
Risposta di Oak Furniture UK
Hi James
Thank you for taking the time to leave us your review, its much appreciated.
Oak Furniture UK.
Fantastic selection of furniture
Huge selection of furniture in the Workington showroom plus more online.
We paid extra for delivery and all items were placed in room of choice.
Would definitely recommend this store and we will buy from here again.
10 novembre 2025
Risposta di Oak Furniture UK
Hi Simon,
Thank you for your review and recomendation. We’re delighted to hear you enjoyed browsing our showroom and found the perfect pieces for your home.
Thanks again.
Oak Furniture UK.
Arrived at 10 am did not get a time…
Arrived at 10 am did not get a time slot? Driver very polite I thought that it be dropped in the front door but all strapped to a palate and fitted left on drive ? A bit much for a 80+male but all sorted
13 novembre 2025
Risposta di Oak Furniture UK
Hi Roger,
Thank you for your review, we appreciate your feedback. Were pleased to hear you managed.
Thanks again.
Oak Furniture UK.
Coffee and side table
Coffee and side table. Great furniture well made, as described. Quick delivery easy to assemble the legs.
6 novembre 2025
Risposta di Oak Furniture UK
Thank you so much for your review! We’re delighted to hear that you’re happy with your coffee and side tables. It’s great to know you found them well made, just as described, and easy to assemble. We really appreciate your feedback and hope you enjoy your new furniture for many years to come!
Thanks again.
Oak Furniture UK.
Oak Furniture UK 10/10
Wonderful guys, the furniture arrived quickly after the initial wait to get it from the supplier, they were right on it and was delivered within a few days! The very large chest of drawers itself was put in location and had all of the packaging removed within minutes. You can see and feel the quality, I'm really happy with it.. Special shout out to David, who was an absolute star and kept me informed. Overall I definitely recommend this company! Thanks again ☺️
4 novembre 2025
Non scritta su invito
Risposta di Oak Furniture UK
Thank you so much for your kind words and wonderful feedback! We’re delighted to hear that you’re so pleased with your new chest of drawers and the quality of the furniture. It’s great to know our delivery team made everything smooth and hassle-free. We truly appreciate your recommendation and hope you enjoy your furniture for many years to come.
Thanks again.
Oak Furniture UK.
Very happy with my new furniture Very fast delivery well packed very…
Very fast delivery well packed very good quality very happy with everything from start to finish
10 novembre 2025
Risposta di Oak Furniture UK
Hi Wendy.
Thank you for your review. It's good to hear your are happy with the service you received and your new furniture.
Thanks again.
Oak Furniture UK.
Risposta di Oak Furniture UK
Hi Nick,
Thank you for taking the time to leave us your review.
Thanks again.
Oak Furniture UK.
Very helpful arrived on time ,built the…
Very helpful arrived on time ,built the table foe me and took all rubbish away brillant sevice .
10 novembre 2025
Risposta di Oak Furniture UK
Thank you so much for your kind review! We’re delighted to hear you were happy with the service — from timely arrival to assembly and clean-up. It’s great to know everything went smoothly. We really appreciate your feedback and hope you enjoy your new table!
Oak Furniture UK.
Kate
Kyle, the member of staff in the Stirling branch was amazing. He took time with us to make sure we bought the perfect sofas to suit our needs. He was very professional and respectful and we really appreciated the way he dealt with our purchase. Thank you.
8 novembre 2025
Non scritta su invito
Risposta di Oak Furniture UK
Thank you for taking the time to leave a review on Trustpilot. However, it appears that your review has been posted under our company’s profile in error, as it seems to refer to a different business.
Would you mind checking your review and updating it to ensure it’s associated with the correct company? This will help ensure your feedback reaches the intended business and keeps Trustpilot’s reviews accurate and fair for everyone.
Thank you for your understanding and for taking the time to correct this.
Buy with confidence
2nd purchase from Oak Furniture UK and once again the service was outstanding. From ordering to delivery I cannot fault anything and great communication. Buy with confidence.
29 ottobre 2025
Risposta di Oak Furniture UK
Thank you so much for your continued support and for taking the time to share your experience! We’re delighted to hear that your second purchase went just as smoothly as the first. Providing great service and communication is very important to us, and it’s wonderful to know this came through. We truly appreciate your recommendation and look forward to helping you again in the future!
The Oak Furniture UK
I placed an order for a dining table &…
I placed an order for a dining table, chairs and 3 lamp tables. The furniture was absolutely gorgeous. I placed the order on 27th October and it was delivered to me on 30th October . All pieces of furniture were in excellent condition. Thank you Dave for all the help you gave me before and after my purchase and thank you Oak Furniture UK for the beautifully made furniture.
30 ottobre 2025
Risposta di Oak Furniture UK
Hi Claire,
Thank you so much for your fantastic 5-star review!
We’re thrilled to hear how pleased you are with your new dining table, chairs, and lamp tables, and that everything arrived so quickly and in perfect condition. It’s wonderful to know that Dave was able to help make your experience smooth from start to finish. We truly appreciate your kind words and hope you enjoy your beautiful new furniture for many years to come!
Thanks again.
Oak Furniture UK.
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