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Oak Furniture UK Recensioni 

1191
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

We purchased 5 drawer chest and 2 bedside chests, they look great and are really well made. Delivery time was reasonable and they guys contacted before coming and delivered to the room we needed. The... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From the first minute of my interaction with this company I got the feeling that I was dealing with reliable people. In fact the first person I spoke with was David Harris the MD of the business. Wit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We visited the Taunton store yesterday with our daughter who wanted to buy a sofa for her flat. The staff were brilliant. Special thanks to the store manager, Tom, the assistant manager , Tyler and Ro... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really nice to speak with a real person and discuss my choice. The Chester furniture was perfect and exactly what I had been looking for. Delivery service was punctual but didn't have an option for... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di letti
  3. Negozio di mobili per camere da letto
  4. Negozio di arredamenti per salotti
  5. Negozio di mobili per uffici
  6. Negozio di divani

Scritti dall'azienda

Oak Furniture UK is an independent family-run furniture retailer established in 2006, specialising in quality oak, painted and solid wood furniture together with carefully selected sofas and armchairs. From our 5,000 square foot showroom in Workington, Cumbria, we have been helping customers furnish their homes for nearly 20 years, serving local customers across Cumbria, South West Scotland and the North East of England, while delivering throughout mainland UK. Our collections include furniture for dining rooms, living rooms, bedrooms, hallways and home offices, chosen to combine quality craftsmanship, lasting style and excellent value. We work closely with many of the same trusted suppliers year after year, giving us confidence that every piece is manufactured to high standards and carefully quality checked before reaching our customers. Customer service remains at the heart of everything we do. Whether visiting our showroom or ordering online, we aim to make the buying process straightforward and enjoyable, supported by experienced staff and dependable delivery services. We are committed to responsible sourcing and many of our solid wood furniture collections originate from managed forests to support sustainability and environmental responsibility. Thank you for visiting our Trustpilot profile and for taking the time to read about Oak Furniture UK.

Our Promise to You

Scritti dall'azienda

Family-run since 2006
For nearly 20 years, we've helped customers furnish their homes with quality oak, painted and solid wood furniture. We pride ourselves on honest advice, dependable service and carefully selected furniture that's built to last.
Quality You Can Trust
We carefully select our furniture collections from trusted manufacturers, with many long-standing supplier partnerships helping us deliver furniture that combines quality craftsmanship, durability and excellent value.
Delivered With Care
Most online orders are delivered by experienced two-person delivery teams, with room-of-choice delivery and optional unpacking services available to make delivery straightforward and stress-free.
Thousands of Happy Customers
Our excellent Trustpilot rating reflects the quality of our furniture and the service we strive to provide. Every review helps us continue improving and gives new customers confidence when shopping with us.
Responsibly Sourced
Many of our solid wood furniture collections are manufactured using timber from responsibly managed forests, helping to support sustainable forestry while creating beautiful furniture that's built to last.

Our Customer Promise

Trusted family business since 2006

Trusted family business since 2006
We carefully select quality furniture from trusted manufacturers and stand behind every purchase with knowledgeable advice, professional delivery and responsive after-sales support. If something isn't right, we'll work with you quickly and fairly to resolve the issue.

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

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4,9

Tutte le recensioni

(1191)

133 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Beautiful products (Bergen Grey Washed…

Beautiful products (Bergen Grey Washed Oak Small Extending Dining Table plus pair of Bergen Soft Grey Slat Back Dining Chair - Grey Leather seats) but experienced marred by Furdeco wasting our time by failing to turn up as arranged twice before finally making delivery 14.1.26. Items were in perfect condition upon receipt and very happy with them. One star lost due to Furdeco fiasco.

14 gennaio 2026
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Risposta di Oak Furniture UK

Thank you for taking the time to leave your review and for your kind words about the Bergen table and chairs — we’re delighted to hear you’re very happy with the products and that they arrived in perfect condition.

That said, we’re truly sorry for the delivery experience you had. Failing to turn up as arranged, and doing so twice, is not the level of service we usually experience from our couriers, and we completely understand how frustrating and time-wasting that must have been. Please accept our sincere apologies for the inconvenience caused.

We’ve shared your feedback with Furdeco so this can be addressed and prevented in future. Thank you for your patience and for still giving us the opportunity to put things right in the end — we really do appreciate it.

Oak Furniture UK.

Valutata 5 stelle su 5

Bespoke Furniture from Oak Furniture UK

I purchased bespoke furniture from Oak Furniture UK, and was helped throughout the process, from having samples of fabric sent and advice with the finishing before placing the order. The sales service before and after purchase and delivery was exemplary; I would not hesitate to recommend this family run company.

15 dicembre 2025
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Risposta di Oak Furniture UK

Hi Janice
Thank you so much for taking the time to leave such a kind review. We’re delighted to hear that you enjoyed the bespoke process and found our team helpful from selecting fabric samples through to finishing advice and delivery. Providing attentive service before and after purchase is something we truly care about, so your feedback means a great deal to us. Thank you for your recommendation and for supporting our family-run business, it was a pleasure to work with you.

Oak Furniture UK

Valutata 5 stelle su 5

Brilliant service

Brilliant service

14 gennaio 2026
Non scritta su invito
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Risposta di Oak Furniture UK

Hi David

we have another review left for your order with us, thank you so much for leaving your experience with us.

Oak Furniture UK.

Valutata 5 stelle su 5

Great team and service

We recently purchased a number of oak furniture items from David and his team. The process from start to finish was exemplary, nothing was too much trouble. The items were dispatched and delivered promptly and arrived well packed and in great condition. We're very pleased with our purchase and would highly recommend.

10 dicembre 2025
Non scritta su invito
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Risposta di Oak Furniture UK

Hi Miss B,
Thank you so much for your kind review and recommendation. We’re delighted to hear that you had such a positive experience with David and the team, and that everything from ordering through to delivery went smoothly. It’s great to know your oak furniture arrived promptly, well packed, and in perfect condition. We truly appreciate your support and hope you enjoy your new furniture for many years to come.
Oak Furniure UK.

Valutata 5 stelle su 5

Fabulous service

Fabulous service, highly recommended, customer care was exceptional and the chairs arrived before Christmas. Good quality design.
Thank you

12 dicembre 2025
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Risposta di Oak Furniture UK

Hi Angela,
Thank you for such a wonderful review. We’re delighted to hear that you found our service and customer care exceptional, and that your chairs arrived before Christmas as planned. It’s great to know you’re pleased with the quality and design too. Thank you for the recommendation, and we hope you enjoy your new chairs for many years to come.
Oak Furniture UK.

Valutata 5 stelle su 5

Great service and so pleased with the…

Great service and so pleased with the table and chairs

17 dicembre 2025
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Risposta di Oak Furniture UK

Hi Kathy,
Thank you for your kind review! We’re delighted to hear you were pleased with both our service and your new table and chairs. It’s always great to know our furniture and customer care have met your expectations. Enjoy your new dining set, and we hope to welcome you back again in the future.
Thanks again.
Oak Furniture UK

Valutata 5 stelle su 5

Super little coffee table

Super little coffee table. Fixings a bit odd but unless you lie on your back and look at the underside you can’t see them and it looks very attractive

13 dicembre 2025
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Risposta di Oak Furniture UK

Hi Alyson,
Were thrilled to hear you are happy with your new coffee table, and thnk you for your feedback regarding assembly.
Thanks again, and have a great Christmas and New year.
Oak Furniture UK.

Valutata 5 stelle su 5

Delivery as promised.

Delivery was before Christmas as promised, even though there was an issue with material availability at the manufacturer. Sofa’s were installed and packing materials removed. The complete team did a wonderful job. Thank you.

19 dicembre 2025
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Risposta di Oak Furniture UK

Hi Mr Cllark,
Thank you very much for your feedback. We’re so pleased we were able to deliver before Christmas as promised, despite the manufacturing challenge, and that our delivery team took such good care with the installation and removal of packaging. Your kind words will be shared with the whole team. Thank you again for choosing us, and we hope you enjoy your new sofas for many years to come.
Oak Fu8rniture UK.

Valutata 5 stelle su 5

Excellent communication,great manners

Excellent communication,great manners, was happy to shop here, great after service, would highly recommend.

21 dicembre 2025
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Risposta di Oak Furniture UK

Hi Alan,
Thank you so much for your kind words! We're thrilled to hear that you had a positive shopping experience with us. We always aim to provide excellent service and it's great to know that it made a difference. We truly appreciate your recommendation and look forward to serving you again soon.
Thanks again.
Oak Furniture UK

Valutata 5 stelle su 5

Windemere solid oak oval table

The Windemere solid oak oval table is excellent quality and good value for money. Great service from point of purchase to delivery. Great communication throughout the transaction and arrived on time, very well packaged and delivered to the room of our choice. Would happily use Oak Furniture UK again.

16 dicembre 2025
Non scritta su invito
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Risposta di Oak Furniture UK

Hi Perter,
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that you’re pleased with the quality and value of your Windermere solid oak oval table, and that our service and communication met your expectations from start to finish. It’s great to know the delivery went smoothly and that everything arrived on time and well packaged. We truly appreciate your recommendation and look forward to welcoming you back to Oak Furniture UK in the future.
Thanks Again.
Oak Furniture UK.

Valutata 4 stelle su 5

Very good customer service!

Very good customer service we are delighted wig the desk and shelves we purchased.

12 dicembre 2025
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Risposta di Oak Furniture UK

Hi Michael,
Were pleased to hear you are delighted with your new office furniture, and customer service.
Thanks again.
Oak Furniture UK.

Valutata 5 stelle su 5

Excellent proactive customer service

Had been looking for a particular sized dressing table and this company came up on search engine. I tried to purchase online but I hadn’t activated my card (my fault) so left it to sort another day. The next day I received a call from the company who had noticed that I had abandoned my shopping cart etc asking if there was anything they could do to help me. I ended up completing the purchase there and then. Very helpful and delivered it all within a short time frame. Very impressed and would def use again.
Less impressed by delivery company but that has been fed back separately and not the fault of Oak Furniture- although I would have liked the option to pay extra for delivery to be unwrapped, put in place and packaging removed.

20 novembre 2025
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Risposta di Oak Furniture UK

Hi Sian.
Thank you so much for taking the time to leave such a detailed and thoughtful review.

We’re delighted to hear that we were able to help you complete your order and that you were pleased with both the service and the speed of delivery. Our team always aims to be proactive and supportive, so it’s great to know that this made a positive difference to your experience.

We’re very grateful for your recommendation and would be delighted to help you again in the future.
Thanks again.
Oak Furniturte UK.

Valutata 5 stelle su 5

Imressed with Staff Intervention.

Leah postpined the delivery of our furniture as we were away on holuday. On our return she had already processed our delivery for our availibility.
On delivery the sideboard had a handle and door hinges missing. David has been exemplary in that he has followed this up to achieve a positive outcome. We are very impressed with his diligence and sction to keep us informed of the action he has taken. We are extremely impressed with the quality of the furniture and the staff who represent the company. Thank you.

7 dicembre 2025
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Risposta di Oak Furniture UK

Hi jean,

Thank you so much for taking the time to share your experience with us.

We’re delighted to hear that Leah was able to accommodate your holiday schedule and arrange your delivery smoothly, and we’re especially pleased that David provided the attentive support you deserved when the sideboard arrived with missing components. We will be sure to pass on your kind words to both of them—they’ll be thrilled to know their efforts made a difference.

While we’re sorry for the inconvenience caused by the missing handle and hinges, it’s wonderful to hear that the issue was resolved promptly and that you’re impressed with both the quality of the furniture and the service you received.

Thank you again for your warm feedback. If there is anything more we can help with, please don’t hesitate to reach out.

Oak Furniture UK.

Valutata 5 stelle su 5

Very helpful as I requested a sample of…

Very helpful as I requested a sample of fabric and wood. I subsequently ordered 6 chairs which I am delighted with. They arrived within 2 weeks, well packaged and damage free. Fantastic quality

1 dicembre 2025
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Risposta di Oak Furniture UK

Hi Sandra,
Thank you so much for your review! We're delighted to hear that the fabric and wood samples helped with your decision and that you're thrilled with your new chairs.

It’s great to know they arrived quickly, well packaged, and in perfect condition, and even better that the quality has exceeded your expectations.

If you need anything else or have any questions in the future, we’re always here to help. Enjoy your new chairs!

Thanks again,
Oak Furniture UK

Valutata 5 stelle su 5

Delighted with my new furniture!

I recently bought a sofa and two chairs from this furniture maker, and I couldn’t be happier with the whole experience. The craftsmanship is outstanding—solid, beautifully finished, and clearly built to last. The sofa is incredibly comfortable, and the chairs are the perfect blend of style and support.

From the moment I placed my order, communication was excellent. David kept me updated throughout, and delivery was smooth and punctual. Everything arrived in perfect condition, carefully packaged and exactly as described.

It’s rare to find furniture that feels both unique and expertly made these days, but this maker has absolutely nailed it. I’ve already had several compliments from visitors!

Highly recommend to anyone looking for quality pieces and genuinely great service.

4 dicembre 2025
Non scritta su invito
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Risposta di Oak Furniture UK

Thank you so much for taking the time to share such a wonderful review! We’re absolutely delighted to hear how pleased you are with your new sofa and chairs. Knowing that the craftsmanship, comfort, and finish have all exceeded your expectations truly means a lot to us.

It’s great to hear that you found the communication and delivery smooth throughout the process The team will be thrilled to know their efforts made a difference. We always aim to provide a seamless experience from order to delivery, so your feedback is greatly appreciated.

Thank you again for your kind words and for recommending us. We hope you continue to enjoy your new furniture for many years to come, and we’re always here if you need anything in the future.

Thanks again.
Oak Furniture UK.

Valutata 5 stelle su 5

Excellent experience from ordering to…

Excellent experience from ordering to delivery we had a large quad wardrobe,double wardrobe and chest of drawers delivered and assembled with absolutely no mess left behind I will be back after new year for more items

4 dicembre 2025
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Risposta di Oak Furniture UK

Hi Christine,
Thank you for taking the time to share your excellent experience! We’re thrilled to hear that your quad wardrobe, double wardrobe, and chest of drawers were delivered and assembled smoothly, and with no mess left behind. Our team will be delighted to know their care and attention made a difference.
We really appreciate your trust in us and look forward to welcoming you back in the New Year.
Thanks again.
Oak Furniture UK

Valutata 5 stelle su 5

Excellent

Brilliant the quality of my furniture is superb the delivery was fantastic they even put up my furniture after keeping my stuff in the shop for me until I was ready after decorating 😀

4 dicembre 2025
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Risposta di Oak Furniture UK

Hi Paula,
Thank you so much for your brilliant review! We’re delighted to hear that you’re pleased with the quality of your furniture and that our delivery and assembly team made everything smooth and stress-free.
It was no trouble at all to hold your items until you were ready after decorating — we’re always happy to help make the process as convenient as possible.
We truly appreciate you choosing us and hope you enjoy your new furniture for many years to come!
Thanks again.
Oak Furniture UK.

Valutata 5 stelle su 5

Great table

Table (Coniston large) was great, customer service and delivery communication was good and assembly was well worth the extra cost. Didn't seem to be able to add assembly to an online order (above the delivery/removal of packaging option), so had to email and order it that way, but it was well worth the extra £75 as I would not have been able to assemble it as well or as quickly myself or flip it right way up. They should probably make this more obvious as an option.

27 novembre 2025
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Risposta di Oak Furniture UK

Thank you so much for your review! We're delighted to hear that you’re pleased with your Coniston Large Table and that our delivery and customer service teams looked after you well.
We really appreciate your feedback regarding the assembly option. The reason behind this is,not all delivery companies offer this service and the cost differs for each table.
We're glad the professional assembly helped make everything smooth and stress-free. If you need anything else at all, we’re always here to help. Enjoy your new table!
Thanks again.
Oak Furniture UK.

Valutata 5 stelle su 5

Excellent service

Arrived when they stated carried cabinets in with no fuss at all put them in place and took away rubbish all in approximately 15 minutes.
Lovely cabinets more than pleased with my purchase. Thank you for all your help absolutely great firm to do business with.

2 dicembre 2025
Non scritta su invito
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Risposta di Oak Furniture UK

Thank you so much for your wonderful review! We're delighted to hear that your delivery went smoothly and that the team were able to get everything in place quickly and efficiently. It’s great to know you’re pleased with your new cabinets — and we truly appreciate your kind words about our service.

Thank you again for choosing us. We’re always here if you need anything in the future!

Oak Furniture UK.

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