Over the last few months, Northside Truck & Van's Mobile Technicians, Joshua and Adam (A Team), have been working alongside our fleet garage, assisting with repairs on our critical frontline vehi... Leggi di più
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The parts staff are friendly and helpful but you never know who you’re going to talk to with all calls going through a call center. We have just ordered £1000 worth of parts and asked for delivery due... Leggi di più
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Customer service, helpful, understanding, polite, keeping you updated on work at all times, whether small jobs or a big job looking after you vehicle while there. Good around service. Had bad experi... Leggi di più
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Emma, Jo, and Amelia are absolutely amazing. They’re always there to help us run our big fleet and respond within minutes whenever we need support. Their quick responses and constant help keep our f... Leggi di più
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Dettagli dell'azienda
- Concessionario Mercedes-Benz
- Autofficina
- Riparazione e manutenzione auto
- Concessionario di camion
- Negozio di autoricambi usati
Scritti dall'azienda
Northside Truck & Van offer the sale, service and repair of the entire Mercedes-Benz commercial vehicle range. Our sales and services are tailored to cover every customer want and need, carrying the largest volume of stock vehicles across all UK based Mercedes-Benz dealerships. Our range of service packages and repair assistance are accessible to every Mercedes-Benz owner, whether or not you purchased your vehicle with Northside.
Informazioni di contatto
Legrams Ln, BD7 2HR, Bradford, Regno Unito
- 01302304858
- enquiry@northside.co.uk
- www.northside.co.uk
4,6
Eccellente
515 recensioni
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Le persone hanno visualizzato anche
Truck service
Top service, dealt with quick. Front desk friendly and welcoming
16 aprile 2025
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Risposta di Northside Truck & Van
Hi Matt
Thank you for choosing Northside and taking the time to leave your feedback.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Northside Hull are fantastic for…
Northside Hull are fantastic for service, go above and beyond for us at Yorkshire water. Nothing is ever an issue for them. Ellie is always friendly, helpful and efficient
1 aprile 2025
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Risposta di Northside Truck & Van
Hi Richard
Thank you for choosing Northside and taking the time to leave a 5* review, Customer experience is very important to us at Northside and your kind comments have been passed to Ellie and the rest of the team at our Hull depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Service was first class
Service was first class, Callum was great at keeping us informed every step of the way, would definitely purchase from Northside in the future.
16 aprile 2025
Risposta di Northside Truck & Van
Hi Clare
Thank you for choosing Northside and taking the time to leave a 5* review. Your kind comments have been passed onto Callum.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Hi the staff at Northside have very…
Hi the staff at Northside have very helpful am currently dealing with Jo Lowe she’s looking after me about my vehicle very nice person thank you.
Kind regards
Nico
Nico’s Ices Ltd
15 aprile 2025
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Risposta di Northside Truck & Van
Hi Nico
Thank you for choosing Northside and taking the time to leave a 5* review.
Your kind comments have been passed to Jo and the rest of the team at our Immingham depot
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Always friendly and easy to deal with
Always friendly and easy to deal with. Work is executed professionally.
15 aprile 2025
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Risposta di Northside Truck & Van
Hi Joseph
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future
Kind regards
Customer Care Team
Service history
I called to ask about some history on a Van I was thinking about buying. I spoke to liam, what a man. He was megga helpful. So much so, when I do find the right van, It's going there for service.
Cheers to Liam
5 aprile 2025
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Risposta di Northside Truck & Van
Hi Paul
Thank you for choosing Northside and taking the time to leave a 5* review.
Your kind words have been passed on to Liam.
We're thrilled to hear that Liam was so helpful.
We'll be more than happy to take care of your servicing needs when you find the right van.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Going that extra mile
Shelby and Kane from Northside Truck and Van were quick and flexible in fitting in an emergency repair to our Sprinter Canpervan's ABS, when we were on holiday recently. Andy and Lewis in the workshop kept us informed of what was wrong, how they were proposing to fix it and costs, throughout the process meaning we were able to continue with our holiday, on a busy Friday afternoon, with the minimum of disruption
21 marzo 2025
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Risposta di Northside Truck & Van
Hi Peter
thank you for choosing Northside and taking the time to leave a 5* review.
We're so pleased we could get your campervan back on the road quickly, allowing you to continue your holiday with minimal disruption. We wish you continued safe travels and happy adventures.
Kind regards
Customer Care Team
fantastic service,,mark got me out of a…
fantastic service,,mark got me out of a bad situation and repaired my vehicle very quickly ..
21 marzo 2025
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Risposta di Northside Truck & Van
Dear Matty
Thank you for choosing Northside and taking the time to leave a 5* review.
Your kind comments have been passed to Mark and the rest of the team at the Dealership.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
5 star service by the team, thank you.
Great service by the team,
20 marzo 2025
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Risposta di Northside Truck & Van
Dear Imran
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
★☆☆☆☆ Mercedes-Benz “Total Rip-Off! Avoid Mercedes-Benz Repairs at All Costs!”
★☆☆☆☆ Mercedes-Benz – A Complete Disaster! Avoid at All Costs!
I took my van for ( engine management lighting only ) cost £4250 and the job Not done !
* I wish I could give zero stars because Mercedes-Benz has been the worst experience of my life when it comes to vehicle repairs and customer service. If you think you’re buying from a “premium brand,” think again—their after-sales service is an absolute nightmare.
and what did they do? Charged me a fortune for repairs that didn’t even fix the problem! After a long argument with them, I finally gave up and took my van to a small local garage, where they fixed the issue quickly for a small fraction of the cost. Mercedes-Benz had charged me 10 times more than what it actually cost to resolve the problem!
After months of frustration and constant follow-ups, Mercedes-Benz refused to take responsibility and rejected my refund request. Their so-called “Customer Advocacy Team” is a joke—just a bunch of scripted responses with zero actual help.
Mercedes-Benz has no integrity, no accountability, and they simply do not care about their customers. Once they have your money, you’re on your own. This company is all about profit, not customer satisfaction.
I strongly warn anyone against buying or servicing a vehicle with them. Do yourself a favor and take your business elsewhere before you end up in the same nightmare I did.
18 marzo 2025
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Risposta di Northside Truck & Van
Dear Ahmad
We understand your frustrations and have already responded to your concerns. We strive to address every issue fairly and have asked you to contact us directly at feedback@northside.co.uk to enable us to assist you further.
Kind regards
Customer Care Team
Great Service from Liam at Northside…
Great Service from Liam at Northside Leeds.
Best man in job, Great communication.
17 marzo 2025
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Risposta di Northside Truck & Van
Hi Haris
Thank you for choosing Northside and taking the time to leave your feedback.
Customer experience is very important to us here at Northside and your kind comments have been passed to Liam and the rest of the team.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Factory ordered sprinter chassis with a…
Factory ordered sprinter chassis with a body to be fiited on arrival.
On the day of vehicle collection it was presented to me with the wrong body fitted.
Indeed this error was rectified however this issue has since highlighted another issue with the vehicle that so far i have failed to receive a response to.
3 marzo 2025
Risposta di Northside Truck & Van
Dear Niki
Thank you for taking the time to leave your feedback.
We're sorry to hear that your Sprinter arrived with the wrong body fitted.
We appreciate the inconvenience this must have caused, however this has been resolved in the time frame agreed with yourselves.
Please can you email further details of any other issues that you have to feedback@northside.co.uk to enable us to look into them further for you
Kind regards
Customer care Team
Risposta di Northside Truck & Van
Hi Janet
Thank you for choosing Northside and taking the time to leave a 5* review.
We're glad to hear that Liam provided excellent service and we look forward to assisting you again in the future.
Kind regards
Customer Care Team
Caitlin and the ladies were lovely and…
Caitlin and the ladies were lovely and helpful. They're very nice down to earth people at Northside Doncaster. They made me feel welcome as I waited for an MOT, offered a coffee and were very easy to talk to. There's a nice calm atmosphere there and we had a good chat.
6 marzo 2025
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Risposta di Northside Truck & Van
Hi Andrew,
Thank you for choosing Northside and taking the time to leave a 5* review.
Your kind comments have been passed on to Caitlin and the rest of the team.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Very easy to deal with
Very easy to deal with, emailed in the morning, had my can in for a service the same day.
You cant fault that for service !
24 febbraio 2025
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Risposta di Northside Truck & Van
Dear Patrick
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Customer service star.
Alyssa is lovely to deal with and so are all reception staff. All have great communication skills and are very knowledgeable about the product. Telephone is always answered promptly and politely. Great company to deal with would fully recommend them.
27 febbraio 2025
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Risposta di Northside Truck & Van
Dear Robert
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind comments have been passed to Alyssa and the rest of the team at the depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Speedy service
Absolutely fantastic customer service had an issue with my wagon. Was turned around fixed and back out of the gate within 10. -15 minutes would definitely recommend
21 febbraio 2025
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Risposta di Northside Truck & Van
Dear Damion
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Alyssa sets the example for good communications
good communications from Alyssa on reception, worked to make the process effective around sub contractor and subsequent additional work following the service.
website booking process annoying and not effective, I managed to book a service then cancelled it without knowing. Getting through to speak to someone takes a long time. overall happy with the result :-)
20 febbraio 2025
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Risposta di Northside Truck & Van
Dear Andrew
Thank you for choosing Northside and taking the time to leave a 5* review.
Your comments have been passed to Alyssa and the rest of the team at the depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Took our motorhome in today had really…
Took our motorhome in today had really great service they completed the 2 recalls & fitted a new battery under warranty in Less than 3 hours our motorhome is now back safe & sound in storage all ready for this years adventures thanks Northside 👍
20 febbraio 2025
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Risposta di Northside Truck & Van
Hi David
Thank you for choosing Northside and taking the time to leave a 5* review.
Your kind comments have been passed to the team at Sheffield.
We look forward to seeing you again the future.
Happy adventures 😎
Kind regards
Customer Care Team
Great service today at York pressing…
Great service today at York pressing bearings into a hub. Young lass on reception was great and the boss man gent gave an exceptional service. Many thanks.
13 febbraio 2025
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Risposta di Northside Truck & Van
Hi Painter Daz
Thank you for choosing Northside and taking the time to leave a 5* review.
Your comments have been sent to the team at our York depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
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