I had a problem with the brakes on my Mercedes based motorhome. I called in with no appointment and “Matt” helped me immediately, identified and issue and sorted it for me. So appreciated by me, I was... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent customer service from Jo. Polite and professional. This is the third time we have used Mercedes York. Good friendly staff
L'azienda ha risposto
Initial contact was really good. The lady on reception was very helpful her name was Michelle. and the service with the repair on the day was quick and efficient.
L'azienda ha risposto
The parts staff are friendly and helpful but you never know who you’re going to talk to with all calls going through a call center. We have just ordered £1000 worth of parts and asked for delivery due... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Concessionario Mercedes-Benz
- Autofficina
- Riparazione e manutenzione auto
- Concessionario di camion
- Negozio di autoricambi usati
Scritti dall'azienda
Northside Truck & Van offer the sale, service and repair of the entire Mercedes-Benz commercial vehicle range. Our sales and services are tailored to cover every customer want and need, carrying the largest volume of stock vehicles across all UK based Mercedes-Benz dealerships. Our range of service packages and repair assistance are accessible to every Mercedes-Benz owner, whether or not you purchased your vehicle with Northside.
Informazioni di contatto
Legrams Ln, BD7 2HR, Bradford, Regno Unito
- 01302304858
- enquiry@northside.co.uk
- www.northside.co.uk
4,6
Eccellente
506 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Tayla is absolutely fantastic!
Tayla is absolutely fantastic!
We’ve brought our company van to Northside several times for servicing and maintenance, and every single time, Tayla has made the entire process seamless. From booking us in to answering any questions, she’s always friendly, approachable, and incredibly helpful—even when it’s outside her department. Tayla consistently goes above and beyond to support us, and we truly can’t recommend her or the team at Northside highly enough. Thank you again for the outstanding service!
14 maggio 2025
Non scritta su invito
Risposta di Northside Truck & Van
Hi Briana
Thank you for choosing Northside and taking the time to leave your feedback.
Tayla is a valued member of our team and we'll be sure to pass along your kind words.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Reception staff are lovely
Reception staff are lovely, entertaining and have kept me happy whilst I wait for my van. Overall great service.
20 giugno 2025
Non scritta su invito
Risposta di Northside Truck & Van
Hi Callum
Thank you so much for your kind words! We're delighted to hear that our reception staff made your experience enjoyable and that you're happy with our service. We look forward to assisting you again in the future!
Kind regards
Customer care Team
Decals - Warranty defect.
Kane, the NTV representative dealing with this claim was excellent from start to finish. The same cannot be said for your Sub-contractor, Alton cars at Leeds. These were terrible to deal with.
18 giugno 2025
Non scritta su invito
Risposta di Northside Truck & Van
Hi Dean
Thank you for taking the time to share your feedback. We're really pleased to hear that Kane provided you with excellent service throughout your claim—he’ll be glad to know his efforts were appreciated.
We’re sorry to learn that your experience with our sub-contractor, Alton Cars in Leeds, didn’t meet expectations.
If there's anything further you'd like to discuss or if we can assist in any way, please don’t hesitate to get in touch.
Kind regards
Customer Care Team
Outstanding customer service always…
Outstanding customer service always received. Parts and quality repair always assured.
16 giugno 2025
Non scritta su invito
Risposta di Northside Truck & Van
Hi David,
Thanks for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us at Northside and your kind words have been passed to the team at Leeds.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Excellent service
Excellent level of service, would highly recommend, great communication from all in the service department at Northside Bradford especially Brian.👍
30 maggio 2025
Non scritta su invito
Risposta di Northside Truck & Van
Hi Jonathan
Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with our service team at Northside Bradford. We'll be sure to pass on your compliments to Brian and the rest of the team.
Kind regards
Customer Care Team
4 hours for a B service!!!
4 hours for a B service, constantly telling me it would be ready in 20 mins, no excuse given for reason why it took so long. Useless……
9 giugno 2025
Non scritta su invito
Risposta di Northside Truck & Van
Hi Mark
Thank you for taking the time to leave your feedback.
We completely understand your frustration, especially with the repeated time estimates and lack of clear communication.
To enable us to look into this further please can you email your registration number to customercare@northside.co.uk
Kind regards
Customer Care Team
Steve was so helpful
Just want to say a massive thank you to Steve who works here. I have had a number of problems with my sprinter and he always goes out of his way to help offering advice and sourcing the parts I need. A credit to your company!
9 giugno 2025
Non scritta su invito
Risposta di Northside Truck & Van
Hi Soft Joes
Thank you so much for your kind words! We’re thrilled to hear that Steve has been able to support you so well with your Sprinter. He’s a valued member of our team, and your feedback means a lot to all of us. We’ll be sure to pass along your thanks to him directly. If there’s ever anything else you need, don’t hesitate to reach out!
Kind regards
Customer Care Team
Great Service from Amelia.
Great Service from Amelia.
We have dropped of several vans to be repaired.
On both visits Amelia was friendly, engaging and very helpful.
Nice to see people who care about the job with great professionalism.
Totally recommend.
Mike - Arnold Clark York
6 giugno 2025
Non scritta su invito
Risposta di Northside Truck & Van
Hi Mike
Thank you so much for your kind words and recommendation!
We’re thrilled to hear that Amelia provided you with such a positive experience during your visits. She truly takes pride in her work, and your feedback means a lot to our team. We're glad we could assist with your vans and appreciate your continued trust in our service.
Looking forward to helping you again in the future!
Kind regards
Customer Care Team
Amy Price at Northside really helped me…
Amy Price at Northside really helped me with some issues on my Vito van. The service and work carried out was excellent and great value for money.
Extremely professional and pleasant experience. Thank you Amy.
3 giugno 2025
Non scritta su invito
Risposta di Northside Truck & Van
Hi Paul
Thank you for your generous feedback. We are delighted to hear that Amy Price and the team at Northside were able to assist you with your Vito van and that the service met your expectations in both quality and value. Providing professional and courteous service is always our priority, and your kind words are greatly appreciated. Please do not hesitate to contact us should you require any further assistance in the future.
Kind regards
Customer Care Team
Risposta di Northside Truck & Van
Hi Andrea
Thank you for choosing Northside and taking the time to leave your review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
perfect service
perfect service , highly recommended., Laura and the team always help out to keep the wheels turning .
30 maggio 2025
Non scritta su invito
Risposta di Northside Truck & Van
Hi Leon
Thank you for taking the time to leave your feedback.
Your kind words have been passed to Laura and the Team at our Bradford depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Thank you Ravi for looking after me…
Thank you Ravi for looking after me great customer service as always .
29 maggio 2025
Non scritta su invito
Risposta di Northside Truck & Van
Hi Raj
Thank you for choosing Northside and taking the time to leave us a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Fantastic service from Ravi and the…
Fantastic service from Ravi and the service department at Bradford definitely a 5 star service.
29 maggio 2025
Non scritta su invito
Risposta di Northside Truck & Van
Hi Ravi
Thank you so much for your kind words. We're thrilled to hear that Ravi and the rest of the team provided you with a 5* experience.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Risposta di Northside Truck & Van
Hi Alec
Thank you for taking the time to leave your feedback. Customer experience is very important to us at Northside.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
The parts team 👌
Absolutely awesome staff at northside especially the parts team a big thank you to Jack,Dom,Steve and Declan they are always very helpful,polite and extremely good at what they do if they don’t have what I want they will go above & beyond to get me what I need keep up the good work guys 👍👍👍
Baldwin Commercials
29 maggio 2025
Non scritta su invito
Risposta di Northside Truck & Van
Hi Amir
Thank you so much for your fantastic review! We truly appreciate your kind words and ongoing support. Jack, Dom, Steve, and Declan will be thrilled to hear your feedback – they always strive to provide top-notch service, and it's great to see their efforts recognized.
We’re glad to have been able to assist you, and we look forward to continuing to support you in any way we can. Thanks again for taking the time to leave such a positive review!
Kind regards
Customer Care Team
Risposta di Northside Truck & Van
Hi Craig
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great service
Booked in for a light bulb. Got me in straight away and sorted it out. Service with a smile everything.
29 maggio 2025
Non scritta su invito
Risposta di Northside Truck & Van
Hi Mohammed
Thank you for choosing Northside and taking the time to leave us a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Exceptional service
I've been here twice now and don't share the same negative views as others. I found Laura and Mark to be great and a real asset to this depot. Their communication was second to none, and ultimately they did what they said they were going to do - no messing about. No question was too small. They kept me informed along the way and looked after my needs and that of the van's. I would recommend them.
27 maggio 2025
Non scritta su invito
Risposta di Northside Truck & Van
Thank you for choosing Northside and taking the time to leave your kind feedback.
Customer experience is very important to us here at Northside and we look forward to seeing you again in the future.
Kind regards
Customer Care Team
Very friendly and efficient staff
Very friendly and efficient staff. Discussed problems with vehicle in an easy to understand way and didn't try to add any unnecessary procedures diagnosing faults. Well done, very impressed.👍
23 maggio 2025
Non scritta su invito
Risposta di Northside Truck & Van
Hi Mick
Thank you for choosing Northside and taking the time to leave us a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Technician Dave Webster.
A technician attended my vehicle called Dave Webster, he was very informative, put my mind at ease by knowing what the fault was, and told me exactly how he was going to repair it.
Vehicle was fixed in no time.
Dave is a credit to the company, and kept in touch later on that evening to see that I got home with no further issues.
Thanks for a great service .
Highly recommended.
21 aprile 2025
Non scritta su invito
Risposta di Northside Truck & Van
Hi Darren
Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that Dave Webster was able to provide such informative and reassuring service. It's great to know he not only fixed the issue efficiently but also followed up to ensure everything went smoothly afterwards. We'll be sure to pass on your compliments—Dave is indeed a valued member of our team. We're grateful for your recommendation and pleased we could be of service.
Kind regards
Customer Care Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.