Natasha Wells at Egham branch was dealing with my van issue, she smoothly organised my hire van engine oil top up, and the same time she checked if anything else was needed to be done, and luckily sh... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeBeta Way Thorpe Industrial Estate, Crabtree Road, TW20 8RE Egham, Surrey, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Had to book the van in as an emergency with Brake problems, The staff are always friendly and helpful especially Natasha who dealt with my van issues throughout the process. Also great coffee machine... Leggi di più
L'azienda ha risposto
Natasha Wells who i dealt with seems lovely. No issues. Good communication from beginning to end. Couldn't ask for a better service. Many thanks northgate!!
L'azienda ha risposto
Excellent branch at Egham, Always clean and tidy, I delt with Natasha Wells she is always welcoming and helpfully with everyone who arrives, plus there's a decent hot drinks machine, food vending... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Scritti dall'azienda
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Informazioni di contatto
Beta Way Thorpe Industrial Estate, Crabtree Road, TW20 8RE, Egham, Surrey, Regno Unito
- 01784 438899
4,8
Eccellente
119 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Northgate Vehicle Hire - Egham
Hi Hamzah, thank you so much for your 5 star review!
We take pleasure in delivering excellent service to our customers, so it's always refreshing to hear your feedback.
Once again thank you so much for your positive response!
Take care,
Imogen
Risposta di Northgate Vehicle Hire - Egham
Hi Glen, thank you so much for your 4 star review!
We really appreciate your review and I can assure you the Egham branch will be thrilled to hear your positive feedback. If possible, please let us know how we can make your experience 5 stars.
We look forward to working with you long into the future.
Take care,
Imogen
Chris was polite and patient.
23 aprile 2024
Non scritta su invito
Risposta di Northgate Vehicle Hire - Egham
Hi Anwar, thank you for your 5 star review!
We take pleasure in delivering excellent service to our customers, so its always refreshing to hear your feedback.
Once again thank you so much for your positive response!
Take care,
Imogen
Very nice and helpful
Very nice and pleasant to deal with and friendly
18 aprile 2024
Non scritta su invito
Risposta di Northgate Vehicle Hire - Egham
Thank you so much for taking the time to leave such a fantastic review, Jason.
It is an absolute pleasure to see that you had such a positive experience with our Egham branch during your visit.
I am certain the team at Egham will be elated with your feedback.
Take Care,
Beth Kell
The staff were excellent
The staff were excellent, friendly and kind. The van and all vehicles were clean and fresh upon pickup.
18 aprile 2024
Non scritta su invito
Risposta di Northgate Vehicle Hire - Egham
Thank you so much for taking the time to leave such an excellent review, Cian.
It is great to see that your experience with Northgate has been such a positive one and I am sure the staff at the Egham branch will be thrilled to see your comments.
If there is anything else we can help with, please don’t hesitate to get in touch and we will be more than happy to help.
Take Care,
Beth Kell
Professional customer service
8 aprile 2024
Non scritta su invito
Risposta di Northgate Vehicle Hire - Egham
Thank you for acknowledging our commitment to providing professional customer service. We strive to maintain high standards of service with our customers so it is pleasing to hear that we have done that.
Take care,
Laura
Always very helpful and efficient. Minimal waiting and fast service.
Always very helpful and efficient.
8 aprile 2024
Non scritta su invito
Risposta di Northgate Vehicle Hire - Egham
Thank you for your kind words! We're glad to hear that you find our service helpful and efficient. Providing prompt assistance and ensuring a smooth experience for our customers is always our priority.
We look forward to working with you long into the future.
Take care
Laura
Steve the Mechanic at Egham fixed my…
Steve the Mechanic at Egham fixed my Van in under an hour,
Thanks , Murray (Joju Solar)
28 marzo 2024
Non scritta su invito
Risposta di Northgate Vehicle Hire - Egham
Thank you so much for your feedback, Will! We're thrilled to hear that Steve was able to efficiently fix your van in under an hour. Providing quick and effective service is always our goal, and it's wonderful to know that we met your expectations. We appreciate your business and look forward to working with you again in the future.
Take care,
Laura
Great service as always & quick
Great service as always & quick. Thank you Steph & Marek
18 marzo 2024
Non scritta su invito
Risposta di Northgate Vehicle Hire - Egham
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you were satisfied with the service provided by Steph and Marek.
At Northgate, we strive to deliver exceptional service to all our customers, and it's feedback like yours that motivates us to keep up the good work.
Take care,
Laura Griffiths
Great service from Northgate in Egham …
I work for Engineius a vehicle movement company. I attended Northgate Egham today and was welcomed by Chris who was able to locate the vehicle within 10 minutes. A great service from start to finish.
11 marzo 2024
Non scritta su invito
Risposta di Northgate Vehicle Hire - Egham
Hi Kevin,
It's great to hear that your visit to the Egham branch was a positive experience and Chris was able to assist you promptly.
We look forward to working with you in the future.
Take care
Zuzana
Came in last minute for a van excellent…
Came in last minute for a van excellent Customer service couldn’t thank Steph enough
6 marzo 2024
Non scritta su invito
Risposta di Northgate Vehicle Hire - Egham
Kirk, that's wonderful to hear! I'm glad you had a positive experience with Steph and the excellent customer service met with your expectations.
We really appreciate you taking the time to leave us feedback.
Take care,
Laura Griffiths
I was welcomed with two wonderful…
I was welcomed with two wonderful people that had two beautiful smiles, which was nice after a 1 hour drive. The 2 receptionists Knew exactly what they were doing,and offered me tea or coffee, And gave me all the information I needEd.
7 marzo 2024
Non scritta su invito
Risposta di Northgate Vehicle Hire - Egham
Thank you for your kind words, Greg!
We're delighted to hear that you had such a wonderful experience during your visit, and our team at Egham made sure you left the branch feeling positive.
Providing excellent customer service is a top priority for us, and we appreciate your acknowledgment of our efforts, even just offering you a drink can make all the difference to your visit which is fantastic to see.
Thank you for choosing Northgate and if there is anything else we can help with, please don’t hesitate to get in touch.
Take Care,
Bethannie Kell
cheers for all your help Chris @ egham…
cheers for all your help Chris @ egham northgate, great customer service
28 febbraio 2024
Non scritta su invito
Risposta di Northgate Vehicle Hire - Egham
Thank you for your kind words, Mark! We're delighted to hear that you had a pleasant experience and our team at Egham made sure you left the branch feeling positive. Providing excellent customer service is a top priority for us, and we appreciate your acknowledgment of our efforts.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Taylor and Alicia provided an excellent…
Taylor and Alicia provided an excellent service.
28 febbraio 2024
Non scritta su invito
Risposta di Northgate Vehicle Hire - Egham
Thank you so much for taking the time to leave such an excellent review, Nuno. It is great to see that your experience with hour Egham branch has ben such a positive one. I am sure Taylor, Alicia and the remainder of the team will be ecstatic to see your comments
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Chris was very helpful and friendly
Chris was very helpful and friendly
27 febbraio 2024
Non scritta su invito
Risposta di Northgate Vehicle Hire - Egham
Thank you so much for taking the time to leave such kind words, West. I am sure that Chris and the rest of the Egham team will be thrilled to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Had a service on Saturday morning
Had a service on Saturday morning. Friendly welcome from Vicky and Marick took my keys for a really speedy service.
24 febbraio 2024
Non scritta su invito
Risposta di Northgate Vehicle Hire - Egham
Hey Adam. It sounds like you had a positive experience with Vicky and Marick during your service on Saturday morning. Friendly and efficient service can make the overall experience more enjoyable for customers.
Thank you for taking the time to leave us your fab feedback.
Take care,
Laura Griffiths
Polite and helpful driver Danny from…
Polite and helpful driver Danny from the Egham branch, gave a full handover and a smile
23 febbraio 2024
Non scritta su invito
Risposta di Northgate Vehicle Hire - Egham
Thank you so much for leaving such kind words about Danny, Katie. I am sure that he and the rest of the team at Egham will be delighted at your positive comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Front desk staff
The staff at the front desk are always helpful. They are also very polite and pleasant, and work to sort issues as quickly as possible.
23 febbraio 2024
Non scritta su invito
Risposta di Northgate Vehicle Hire - Egham
Thank you so much for taking the time to leave such a wonderful review, Colin.
Putting our customers first is what we do, and I am delighted that the staff at Egham has demonstrated our ethos.
I am sure the staff at the branch will be thrilled to see your comments.
If there is anything else we can help with, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Beth Kell
Amazing customer service
Steph was extremely polite and heplful.
An absolute pleasure to deal with.
22 febbraio 2024
Non scritta su invito
Risposta di Northgate Vehicle Hire - Egham
Thank you for taking the time to share your positive experience with us, Marcus. We appreciate your kind words about Steph.
At Northgate, we take pride in our team's dedication to excellent service, and it's wonderful to see that reflected in your feedback.
Take care,
Beth Kell
Very good service and very nice people
Very good service and very nice people. Stephanie Masey has been exceptional
21 febbraio 2024
Non scritta su invito
Risposta di Northgate Vehicle Hire - Egham
Thank you so much for for leaving such kind words, Ben. I am sure that the team at Egham, Stephanie especially, will be ecstatic at your positive comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.