No Frills Recensioni 

I specifically went to the store to pick up a flyer item. As usual they do not have stock. Went back 3 days in a row and was told the same story every time “come back tomorrow we should be getting more stock. We are sold out right now”. This has happened atleast 4 times since beginning of summer. Very upsetting as I normally enjoy shopping at all loblaws stores. This store has a new owner and since the ownership nothing is ever in stock. Although there is a lot of staff in the store it appears as though they do not order enough inventory or holding onto to stock to re-sell at regular cost. Upsetting that i made a special trip and still wasn’t able to get the items.

Hi I am going no frills from 13 years Derry McLaughlin location. Recently find like fruits strawberries, berries, bananas, get rotten next day . Same for salad

Today we have been waiting outside from 8 o’clock till now there is no cashier available

Tom & Michelle’s No Frills located at 6085 Creditview Road have trained their cashiers to double charge on items and hope customers don’t catch it. When they are caught their “so called” customer service desk will return the money to you and advise you that the store owners don’t care about these errors which is evident its their in store practice.

The Store Owner Yama is very belligerent and Authoritative. His Managers are tied to his Lease.
Many are disrespectfully.
The Refund & customer service persons are of The Motto" Customers always wrong"
Today they charged me DOUBLE the posted cost for Red Sheppard peppers n my wife found this error on receipt at home.
I returned to correct it n claim under SCOP( scanning code of practice).
Customer service n at least 3 other supervisors are consulted and further getting their security person to intimidate me.
Then I was told to get my refund and and I said under duress I did and , Then they refused to return my ORIGINAL receipt n the Refund Reciept .( I had to record this as I had something to hold on to)
Suddenly The Owner Yama comes and gives me a lecture of my recording and informs me that " In public you cannot record without ones permission" which is not true.
I said get to the chase and give me my Reciepts. They only returned my Original receipt & not The refund receipt!
Terrible Pricing and many times his Produce Specials are got from Ontario Food Terminal, where broken or partially rancid foods.

An item was advertised during a 2 week period.
I spoke to the manager about it and she approved the refund. Once I took the item to customer service the checkout clerk argued with the manager that I should not receive a refund because it was past 14 days. What they advertise and charge are not always so. This No Frills at Eglington and Brimley has no integrity, poor customer service and very poor cashiers who don't smile, or are friendly. This particular teller was rude, had no customer service skills, calls customers "sweetheart", "honey" etc. The point was why advertise a product and then 2 weeks in a row not have the proper price when you pay for it.

While visiting the store on Goulet in Winnipeg, I came empty shelves for items listed in this week's flyer, which is something not uncommon here. However, when at checkout, I requested a rain check for one particular item and was told that rain checks were not issued anymore at that specific No Frills. I tried to insist that their published Rain Check Policy states the policy covers any item advertised on sale in their current flyer that is not available due to insufficient stock. Again, I was argued with but not one, but two staff. I expressed my disgust with both of them and left the store. Perhaps an appropriate name of this location should be No Stock....

Purchased a box of 30 cans of beer at the Owen Sound store and unknown to me until I checked my receipt that I paid a .10 deposit fee for each can plus 13% tax! This needs to be signed to treat customers fairly.

I recently tried ordering groceries from No Frills - online. The experience was utterly wretched from beginning to end. Their online portal has too many issues to address in this note. After calling customer service, I finally gave up and cancelled my order.
I’m using Voilà at the moment and will stay put.

I encountered a horrible and troubling experience at the store today. I walked into the store with my two daughters, and we went straight to the banana section as we wanted to make banana bread. We just happened to see some bananas bagged in a clear plastic with 50% off sticker. We grabbed three bags and walked to straight to the cashier. The first greetings we got from the cashier, Julie was "did you put those stickers on", referencing the 50% off stickers. I was stunned and shocked momentarily. I have never been asked that question in all my life. I am not sure where this question came from or what motivated her to do that. Was it racially motivated? We literally spent less than a minute in the store from entering the store, walking to the banana section and heading straight to the Cashier. I am deeply offended and hurt by the action of this employee at Dennis No Frills. Her action amounts to making accusation of theft. I will be sharing this experience with others and on social media. This incident occurred on August 06, 2025 at 20:12:43 Julia 227 019760

Not sure how they can improve, I understand that they provide lower prices. The meat, veggies and fruit go rotten really quickly. Not nice

No Frills - Okotoks
June 29
Review:

When Christine was in charge of No Frills in Okotoks, it was like a well-oiled machine. Staff knew their jobs, they were polite, well-trained to provide great customer service, and morale seemed to be good.
Fast forward to June 2025 (about a year after Christine left), and you have prices that are comparable with Sobey’s, staff appears to be mostly High School aged students who have had no customer service training or job awareness, and morale is at an all-time low.
My encounter this evening was interesting, and I admit I behaved badly.
I had a cart which required going to a cashier (rather than the self-serve checkout). The problem was, there was no cashier. Another lady behind me gave up and went to the self-scan section.
The only employee in sight was a young man at the end of the checkouts cleaning and talking to another customer. It looked like he was a peripheral worker, not a cashier.
Somewhat annoyed (how hard is it to have a staff person to take your money?), I knocked on the office door to see if anyone was working and a young girl came out. When I asked if anyone was at the checkouts, she pointed to the young man and said ‘he is’. Then she called him to come to the checkout for a customer. By the time he got to the till I was tossing my groceries (about 7 items) onto the conveyor belt counter (def frustrated by the wait). The young man was calm and polite and we talked about how the price of groceries is skyrocketing. He was actually great. He wished me a good evening and I said “thank you”.
On the way out I paused to talk to the young gal (who earlier came out of the office) and we established that she was “the Supervisor” for the evening. I wanted to give her feedback that prices were getting competitive with Sobey’s, and it wasn’t worth shopping at No Frills, especially with fresher produce at competitor stores.
She started to walk away and I asked if she would pass the feedback along to management and she said “No”. (What?)
I then asked if she cared, and she said “No, not after the way you treated my cashier”.
I was dumbfounded. She obviously didn’t hear the exchanged comments between the cashier and I. We were fine.
Welcome to the new age of customer service. I’ll meet with the manager at No Frills to ask them to raise the bar in training, and needless to say, the thousands (and thousands) of dollars I spend there every year will now go to another grocery store. It just ain’t worth it!

Well I went to the store and purchased 20 bags of softener salt and asked for a cart to take it out to my truck. 2 employees came with a 2 tier cart and loaded the salt onto it. I asked the one person if they wanted me to bring my vehicle up to the store entrance to make loading the salt easier and he thought that was a good idea. As he rolled the cart outside he lost control of it and it crashed into my truck and majorly dented my truck. The 2 persons told me that they were not responsible for the damage as they were helping me, they had no money to pay to repair. So I was stuck with repairing my vehicle. In my opinion they were fully responsible for the damages and the company they represent also!

Please fix your carts. Frustrated before you even get into Ryan’s at Victoria Park trying to obtain a cart.

Happens EVERY time I shop!!!

No frills in Moose Jaw, can not be worst, the owners need to get ahold of themselves and treat the workers better. Those workers seem trapped! I don’t know the owners and I don’t want to! NEVER going back there again!!!!! If you want to go there go to Walmart instead! Jeez!!!!

I had a truly disappointing experience at Cynthia’s No Frills in downtown Calgary today. While quietly shopping, I was followed around the store by security without any reason or explanation. I was simply trying to get my groceries, and at no point did I do anything suspicious to warrant such treatment.

Being singled out and monitored so blatantly made me feel extremely uncomfortable and unwelcome. This is not how customers should be treated—no one deserves to feel like a suspect for just shopping. I expected better from a store that’s supposed to serve the community with respect. I sincerely hope management addresses this unprofessional behavior and ensures all customers are treated fairly, regardless of who they are.

Went today, 1st day of sale & thought store would be ready for business & new ad. I was wrong. Was there Mon.July 14, store was pretty empty, holes on shelves everywhere! Ad started Thurs. before, don't know when opening day was, a neighbour's told me Sun. they were open. I figured the store was petty empty because business was busy, staff is new...Disappointed today, store still empty, looked the same as Mon., same holes + ...Didn't see a lot of staff, ones I saw were walking around (shouldn't they be filling shelves?)
I'm going to try 1 more time, (I want coffee cream) but if store is still empty I won't bother driving to end of town for nothing.
I feel bad, we want this store, I know it's small but I use to open, stock, train & manage groc. stores, things happen but I expect what I go in there for is available. Thank you

Terrible produce often. Frozen food has often been melted or thawed and re-refrigerated. Several visits icecream and milk products has been sitting out without shelving for 30 or more minutes.
Positive are friendly staff and good sale prices on boxed and canned products.

My experience was great. A fellow shoppers wasn't. I was shopping in the Brantford store minding my business. One of the staff was sitting on top of their green loading carts (dangerous to begin with) playing on her phone while another employee was up a bit stocking shelves. A customer approached the female on the cart asking what isle he would find the rice in. The girls response was to go ask the employee who was stocking shelves and he would tell him because she's ON HER BREAK. The customer was not impressed with this response, put her in her place. Then prceeeded to travel up and down isles in search of rice. I know this because he passed me a few times after that looking. Break or not, customer asks for help, you help. Someone needs to be trained a little better.

NoFrills Quesnel. Beware of the bulk bags of brown rice. Was in my pantry for one day and I noticed weevils crawling out of the bag . Instantly took it out to the trash. Had to take everything out of my pantry vacuum wash it down with vinegar sprinkle cloves cinnamon and fresh ground black pepper and let it sit for 2 days. Now I can put everything back. Nothing was else was affected. thankfully. Then I took a break and sat down to eat a donut from there. Half way through it I saw a green spot. Mold!! Gross! I don't think I'll be shopping there anymore .