Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Customer service is worse in Canada . Cashiers are extremely unfriendly no smiles no personality Blank face ATM has more personality. Staff on the floor ask about location of product the guy s... Leggi di più

Valutata 2 stelle su 5

For the third time this year I bought No Name Mozzarella cheese in 400 gram block. For the third time it went moldy in only 3 weeks. The last one I bought 3 weeks ago with a best before date of 2027 J... Leggi di più

Valutata 1 stelle su 5

Stratford Ontario location 2026, Brent and Jenny are owners according to the sign. They are very rude, to customers and staff alike, as soon as the owners leave the staff are mucking about because th... Leggi di più

Valutata 3 stelle su 5

I shop no frills, but I’m troubled by the sale of American produce that is so contaminated by pesticides that there is a class action lawsuit pending in the states. Driscolls strawberries and blue... Leggi di più

Dettagli dell'azienda

  1. Supermercato
  2. anche in
  3. Negozio di alimentari

Informazioni fornite da varie fonti esterne

No Frills is a Canadian chain of deep discount supermarkets, owned by Loblaw Companies Limited, a subsidiary of George Weston Limited.


Informazioni di contatto

1,9

Scarso

TrustScore 2 su 5

249 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,9

Tutte le recensioni

(249)

55 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Assaulting, hostile behaviour of staff.

No frills Staff (a cashier working a checkout line one over from the one i was in) -walked out of their 'cubicle' and slammed me from behind into the checkout conveyor that i was packing my groceries at. I was shocked to be hit! As a senior, with my 91 yr old mom with me it was an outright assault. Save yourself the risk of harm - I'd recommend staying away from No Frills (No Manners, No Cares) in Winnipeg.

12 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Not enough room to bag your items, no help from staff

Prices for a lot of things aren't better, produce and meat are not good quality. If you are alone and have a significant amount of purchase they don't help you, there isn't room for customers behind you so they are upset because while you're packing you are in their way!! While the male cashier stands and watches you pack. Also only one lane open I will never go back!

15 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Miserable cashier

Cornwall, Visiting from out of town and stopped in for a few things. The store is the example other NF's should follow. Very clean, produce section excellent. A good shopping experience. But, check out was different. The cashier obviously hated her job. Not a word, a greeting or a smile. My wife commented on how fast she was as she shoved groceries down the belt. After we paid for the order she turned around with her back to us. I commented to my wife "she may be fast but she's not friendly". The cashier turned to me and said "you expect me to be friendly.?"
Store: 5 stars, Cashier: 0

2 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

I visited the new nofrills on plains…

I visited the new nofrills on plains road in Burlington on February 27 in the evening aftef 8pm. Very clean store. All shelf are stock . And all products that are on sale in the flyer are on the shelf. I walk in and was able to find the product that are on sale. NO empty shelf. Noting is hidden due to sale price. I always go to the one down town brant street no frills. But good bye to brant street no frills .and welcome to new plains road no frills i will always go to plains road.STOP HIDING SALE STUFF BRANT STREET NO FRILLS

27 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Unprofessinal service from NoFrills

No frills employees in Victoria, British Columbia are lack of knowledge about their company. The campaign for the "Collect and Save BIG" is a disaster. They made us collect all the stamps needed to buy products. After we went to the store to pick up, one of their employees told us "Oh, you need to order those things online not in store". We checked but could not find anywhere to put our stamps and order. Went back to store and the employees were like "Who told you that, you will need to buy them here". As expected, there was no stock for my desired item to pick up. No body helped me about my problem. The employees do not have name tags, even the manager! Plus their security was on my neck like I am going to do something to them, even though I was polite who else would not be in my situation. REALLY UNPROFESSIONAL.

6 febbraio 2026
Non scritta su invito
Valutata 2 stelle su 5

My PC Mastercard was recently upgraded…

My PC Mastercard was recently upgraded to their highest one, the PC Insiders World Elite Mastercard. And a perk of that card is the PC Express Pass was included. Well duh... that card actually has a yearly $120 fee and the PC Express Pass paid yearly is $120/yr. It makes me wonder why anyone before they added the PC Express Pass bonus in January 2025 why would people even pay $120 on that credit card? There was no bonus I could see worth it. Considering at a $120 fee, whatever they promised we were actually paying for it... so no. Not really a bonus because we're actually paying for it.

I was never told there was a fee at the time they auto upgraded me. When I logged in, it simply said, "You've been pre-approved to receive our newest PC Insiders World Elite Mastercard upgrade". There was no fine print, not terms or options. So I clicked and a minute or two later it claimed my new card was in the mail and temporary I could only shop online instead of instore until the new card came. Fine I'll place a delivery order.

That was last year January. So I've been using it weekly now to do my grocery shopping. No more lugging a heavy cart in the rain, wind, heat and snow. The downside is the delivery driver who delivers our orders to us is 100% of the time the shopper who picks our orders.

They rely on UberEATS, DoorDash and InstaCart drivers and other affiliated 3rd parties to fill these order. Most of those drivers don't even shop for themselves. Their wives do it. So I've been getting less than stellar quality. The rare time I get a good driver who actually sends me texts with snaps of a shelf of products I can select from if the one I ordered is out of stock.

The odd time even though the driver sent snaps claiming an item was out of stock... in their photo at the top of the rack I could clearly see the item I wanted but they were blind and claimed they could not find it.

On a bonus side sort of, I can use my PC points to pay for the $120 yearly fee. I have over 4M points banked. I was saving them for my retirement because I know at current prices, by the time I do retire, things will be a lot more expensive.

The other day I was physically in the No Frills store shopping when I noticed a PC staff member wheeling a cart with 6 grey shipping baskets stack on top and bottom of the utility cart. I saw the girl check a mobile APP and then went to the shelf to find the item and deposit it into one of the 6 grey boxes. A new service? Of all my 50+ orders to date, each one was shopped for and packed by 3rd party affiliated shoppers. Yet this black T-shirt wearing staff member was clearly shopping.

I asked her what service was she doing and she said, PC Express Pass for Elite Mastercard holders. Well I am now a PC Insiders World Elite Mastercard holder. Their highest card available, yet I don't get a personal shopper from the staff, I got bozos from 3rd party affiliates who don't know how to actually shop for groceries... sorry I seem to be going off topic.

15 settembre 2025
Non scritta su invito
Valutata 4 stelle su 5

this is for No Frills in Huntington

this is for No Frills in Huntington , it is a new store and smaller than most NO Frills but it
is so much closer and it is clean and well set
up
one thing I dont like is the carts outside but I can understand why as no room for them inside

10 gennaio 2026
Non scritta su invito
Valutata 2 stelle su 5

When at the cashier it was like I was pressured to just throw my groceries in the bag and go. I have a certain way of packing.

When at the cashier it was like she was in a race and started running my groceries thru when the person in front of hadn't finished packing there groceries. I mentioned to her that it's not a race to see how fast you can ring groceries through. And she just laughed and carried on. Then when I'm packing my my groceries she again started running the next person through.i thought how rude can a person get. NO FRILLS IS NOW OFF MY PLACES OF SHOPPING. Cashier was a joke

24 dicembre 2025
Non scritta su invito
Valutata 3 stelle su 5

My review is about a broken sound system that plays music. …

My review is about one particular problem that the employees and customers would love to be fixed. As you know, in most stars, there’s background music that’s played for more than one reason. The fact that this sound system has been neglected and was poor at best and now has not worked at all since last summer is ridiculous. This should be a quick fix and I think during this Christmas season people would’ve enjoyed that little bit of Christmas spirit background music being played. Never mind the rest of the year. I hope they can get it fixed soon because several months is unacceptable.

23 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Deceiving Customers

Although NoFrills is considered as a budget store, It was shocking today to find the curly parsley punch ( a very tiny punch ) is $ 2.49. I never saw this price for a small punch of parsley. The highest price I know is $ 1.99. I visited another two competitors and the pricy was 1.79 in one and 1.99 in another.
I don't understand their policy. They are treating customers as idiots and don't check the prices. It is stupid NoFrills

13 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

I shopped at no frill

I shopped at no frill, the staff was working there is really rude to instacart shoppers.

They are not patient and discriminated shoppers who work for instacart.

3 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Worst grocery store around!

Was excited to find out that Pat & Mallory’s No Frills was opening a store in Waterloo. Then I started shopping there. The absolute worst grocery store ever. Mislabeled produce items as to country of origin, produce rotting on the counters, sold out of ad products the day the ad breaks, many shelf items out of stock, staff that have no clue where products are. Had an issue a few months ago twice, filled in the customer survey on the cash receipt & at the end of the survey it asks “do you want to be contacted”, answered yes, nobody ever got back to me. Going to stick with Freshco & food basics. No more money going to Loblaws!

12 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Customer service at a new low

I having been coming to this store for years and years and have thousands of dollars in spend at this store, and the visit on November 1st is the worst service I have seen to date in this store.
First of all, Saturday in Ajax mid afternoon is peak time for shoppers. I expect lots of people. What I really fail to see is why this store (Jerome and Alishas No Frills Ajax) is never fully staffed at the checkouts and why they don’t allow carts in self checkout. This eliminates anyone elderly the ability to self check out. So we are obligated to line up and wait even with a few items.
Our total time in line yesterday with only one person ahead of us was 20 minutes. I have never seen a cashier so confused. There was some kind of bartering over gift and sim cards and confusion about separation of payment and processes. The cashier made 5 separate trips to other cashiers to ask questions or fetch gift or sim cards from other isles and take the time to nod and smile at all the other shoppers she was then delaying in other checkout lanes, leaving a very long line of people in jaw dropping awe at her very own empty til and a very long line of shoppers with no place to go. I am elderly and have checked out at a lot of stores and know what good and ridiculous service is and have a clear idea what levels of service I will and will not accept. This is not an open air market with specialty negotiations needed. If your cashiers can’t process customers, shouldn’t there be an obligation of someone to process them instead? A manager???? Maybe instead of paying a person to stand and bust people at the self checkout with carts you should pay them to stand and ensure people waiting in line aren’t price checking over 20 items on a slow phone network to a very confused cashier. Maybe you could consider a line where people could go where there is no chance of people with time limits having to wait for someone to stumble through their phone? Oh wait….that’s self checkout, but that’s not available to the elderly or anyone with any sort of disability, only for people with a family of 4 children carrying 4 fully loaded hand baskets for the 2 parents carrying 2 fully loaded hand baskets… just not a cart with 4 items in it.
If you are not capable of letting people check out in a reasonable amount of time perhaps you should consider proper staffing levels and layout. It seems wrong that you allocate staff to “self” checkout and force people into empty “assisted” checkouts. I was willing to swallow the ever decreasing selection of produce, the failing quality, the poor stocking levels, the tired and drained look of your store, the broken carts that don’t roll, but if you expect me to do it while being disrespectful of my time and my status as a paying customer that makes your store possible, I’m afraid you’re mistaken. The 2 lanes that were open were filled with furious people disgusted by the service you are expecting them to endure and very vocal about it. They too hold a spend at your store and didn’t seem like they were happy to watch their frozen goods melt either.
You have lost my weekly spend at your store forever, and I expect more will follow. Fortunately, Ajax has plenty of grocery stores that maintain a stronger sense of customer service and store standards.

1 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

I went to no frills in Westbank Kelowna…

I went to no frills in Westbank Kelowna for the first time to check it out. I had just purchased multiple items from Walmart 30 mins prior. I checked my receipt and every item was cheaper at Walmart. Between 10 and 20% cheaper. Less choices and quantities also. So maybe the motto should be changed to. We will always be beaten. I will not go in again. What is the point. You are false advertising.

24 ottobre 2025
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più