Natural Healthy Concepts Recensioni 

263
TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I sent an email requesting that I didn't want automatic refill on my supplements. You acknowledged my request but then did it anyway. By the time I tried to correct it, you had already shipped the s... Leggi di più

Valutata 5 stelle su 5

I've been very pleased that you have the supplements I need, mail them out as soon as possible, and have were very responsive when I received only one of two items ordered, and immediately shipped tha... Leggi di più

Valutata 5 stelle su 5

Super quick shipping. NHC, with their quality products,is a lifesaver for me in a rural area 2 hours away in any direction from a health food store. When I’ve needed to ask a question about a product... Leggi di più

Valutata 5 stelle su 5

The staff is always pleasant, competent and courteous-even when I change my mind during the call. They follow my request as to where to deliver the package, important because I am old and can not lift... Leggi di più

Dettagli dell'azienda

  1. Negozio di vitamine e integratori

Scritti dall'azienda

NHC started in 2004, when our founder opened a nutrition counseling practice out of her home. As a certified nutritionist, she recommended only the most prestigious, professional supplement brands, products built on the highest standards of quality, safety, and efficacy, so her clients could feel confident in every recommendation. Over twenty years, we've watched the industry grow more crowded and harder to navigate: endless products, conflicting information, and less real guidance behind any of it. We firmly believe our customers deserve real information to identify their goals, health gaps, and a targeted solution. That's why NHC exists. All products are vetted with the same rigor our founder brought to her first recommendations, and every customer has access to expert guidance from our on staff Licensed Healthcare Practitioners and exceptional service from our fast, knowledgeable customer support team. This is who we are: Your Trusted Partner in Health


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

263 recensioni

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4,1

Tutte le recensioni

(263)

222 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

I did have a re-order request

I did have a re-order request. Please stop the reorder. I just received from you another shipment for Vitamin C. this now gives me too much vitamin C. please send me a confirmation on this or I will have to cancel my credit card so you won't be able to bill me

2 agosto 2026
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Risposta di Natural Healthy Concepts

We apologize for the unexpected reorder of your Vitamin C, and have canceled your subscription. You will also receive an email confirming this cancellation.

Valutata 1 stelle su 5

Slow service

Slow 4 days mailing out. Service is now poor, change since over 6 years .

30 luglio 2026
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Risposta di Natural Healthy Concepts

We’re very sorry to hear about the delay with your shipment. It appears that severe weather in the area around the time of your order may have contributed to the delay, and we also noticed there was an incorrect shipping address associated with the order.

To help make things right, we’ve processed a replacement order, and it’s now on its way to you! We sincerely apologize for the inconvenience and appreciate your patience.

Valutata 5 stelle su 5

Great Human Customer Service, Not AI Bots!

I've been a customer of both Vitacost and iHerb for many years. Their recent merger is proof that both have forgotten that customers and attention to customer service are the only thing that keeps them in business. Fortunately their merger has left room for NHC to step into the void and stay focused on customer service, which, on my first order was demonstrated with assistance from a REAL HUMAN BEING, NOT AI BOTS, and using PAYPAL, not forcing customers to use payment method 'SHOP"! Good on you, NHC. My customer service call with Tracy was a very good beginning!!

30 luglio 2026
Valutata 1 stelle su 5

Not the NHC it used to be

Ever since Renew Wellness Brands bought out NHC, product offerings and service have gone downhill. Products are routinely out of stock. You have to muscle your way past "Natalie," the snippy new virtual assistant, to try to talk to a real person. Customer service reps sound like they hate their job (probably because they're getting so many complaints). And in June--without any notice to its customers--they pulled the loyalty points program. Now you can get that only if you place a subscription order. That's not a loyalty program. That's a bid to get more passive income from automated orders. The "new" NHC is a pale shadow of what it used to be.

29 luglio 2026
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Risposta di Natural Healthy Concepts

Thank you for taking the time to share your detailed feedback regarding your recent experiences. We are genuinely concerned to hear we have fallen short of your expectations, especially given your long-standing relationship with us. We understand your frustration with the virtual assistant and the changes to the loyalty program. We are actively reviewing these areas to ensure we are meeting the needs of our valued customers.

Valutata 3 stelle su 5

Foaming soap.

The product I ordered was over a month late in getting to me and I understand that it was out at the warehouse. When it arrived the pump handle was smashed/broken in shipping. I usually receive the item in a protective box, but this time it came in a bubble wrap envelope.
Otherwise, I am happy with the product and service.

28 luglio 2026

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