National Intensive Recensioni 7.775

TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

Yad was a great help in answering all my questions about the booking process, which has convinced me to book my lessons with them. Yad was very friendly, patient, and explained the course in clear det... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I am so pleased with the driving instructor I was assigned! After signing up to go through national intensive John rang the next day and we scheduled in my hours of the course so quickly. My skills de... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Called today to ask a few questions to double check a few details before I booked a driving intensive course. Yad was extremely helpful and gave me everything I needed to know and helped me out dearl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Yad was absolutely brilliant at explaining all the detail in the course and covered every question I asked definitely be booking my intense course. Yad couldn’t have done enough and put me at ease ab... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Autoscuola
  2. Scuola guida
  3. Area di esercitazione per guidatori principianti

Scritti dall'azienda

We are amongst one of the largest established providers of intensive driving courses in the UK, We have a hardworking and dedicated team, who arrange the administration while the instructor and yourself have the time to prepare properly for your driving test. You can book anything from 5 - 45 hours with us and include tests if required + other optional training services such as theory training and pass plus scheme.

Our Aim

Scritti dall'azienda

We are committed to delivering fast-track Intensive Driving Courses for all learner driver experience / abilty. Offering courses in England, Scotland & Wales with home pick up.

Informazioni di contatto

Promotion box for National Intensive

20% OFF ANY DRIVING COURSE DEPOSIT

Offer ends 01/01/26 - At checkout USE CODE: TRUST20

4,3

Eccellente

TrustScore 4.5 su 5

7775 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 99% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very helpful and kind customer service…

Very helpful and kind customer service representative. Gave all information required
Name was Yad

14 aprile 2026
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Risposta di National Intensive

Thank you for your feedback. We’re really pleased to hear that our customer service representative was helpful and kind, and that you received all the information you needed. We appreciate you taking the time to share your experience.

Regards,

National Intensive

Valutata 5 stelle su 5

Good Experience

Good Experience, Rachel was very helpful in helping me through my enquiries.

14 aprile 2026
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Risposta di National Intensive

Thank you, Giressia, for your kind words and 5-star review! We're delighted to hear you had a good experience. Rachel will be especially pleased to know her support made a difference while assisting with your enquiries. If you need anything further, we're always here to help!

Regards
National Intensive

Valutata 5 stelle su 5

I spoke to a guy called yad who was…

I spoke to a guy called yad who was extremely helpful. He took the time to explain everything to me properly, very professional and polite, I will definitely be using national intensive and that’s all down to him. Thank you so much

14 aprile 2026
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Risposta di National Intensive

Thank you so much for your lovely review. We’re delighted to hear that Yad was able to give you such a positive experience. He takes great pride in being thorough, professional, and supportive, so your feedback will mean a lot to him. We’re thrilled that his help has made you feel confident about choosing National Intensive.

Regards,

National Intensive

Valutata 5 stelle su 5

Called to organise my fast track test…

Called to organise my fast track test date and had quite a few questions. Kate was very helpful and patiently answered all my questions.

14 aprile 2026
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Risposta di National Intensive

Thank you for your kind feedback! We’re so glad to hear that Kate was able to assist you and answer all your questions with patience and clarity. We’ll be sure to pass along your lovely comments to her. Wishing you the very best with your fast-track test!

Regards
National Intensive

Valutata 5 stelle su 5

Very responsive and helped shape the…

Very responsive and helped shape the dates of lessons around my time easily.

12 aprile 2026
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Risposta di National Intensive

Thank you so much for your kind words. I’m really glad the scheduling worked smoothly for you, and it’s been a pleasure arranging lessons around your availability.

Regards,

National Intensive

Valutata 5 stelle su 5

I booked the course with this company…

I booked the course with this company and they have been absolutely amazing. Especially Emma who dealt with my enquiry. Quick response, very polite, helpful and understanding

13 aprile 2026
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Risposta di National Intensive

Hi there,

Thank you so much for your lovely review! We’re really pleased to hear you had such a positive experience with us.

Emma will be especially happy to know her quick responses and support made a difference—she always aims to be as helpful and understanding as possible.

We really appreciate you choosing us, and if you need anything at all moving forward, we’re always here to help.

All the best,
The National Intensive Team

Valutata 5 stelle su 5

Valentina was great and very patient

Valentina was great and very patient. Would highly reccomend

12 aprile 2026
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Risposta di National Intensive

Thank you so much for your lovely feedback. We’re really glad to hear Valentina’s patience and support made such a positive difference.

Regards,

National Intensive

Valutata 5 stelle su 5

It is great service

10 aprile 2026
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Risposta di National Intensive

Thank you so much! We’re really glad to hear you had a great experience.

Regards,

National Intensive

Valutata 5 stelle su 5

Excellent experience

Excellent experience - Alan was quite possibly the most fun & educational instructor I’ve had and I’m so pleased he got me to pass extremely fast with a clean sheet. Could not recommend more !
Everyone needs an Alan 🚗

11 aprile 2026
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Risposta di National Intensive

Thank you for your wonderful feedback. Congratulations on achieving a flawless pass. We’re delighted to hear Alan made the experience both enjoyable and educational.

Regards,

National Intensive

Valutata 5 stelle su 5

Dawit!

Dawit was fantastic. I passed first time with no faults in just 2 months of lessons. He was positive, encouraging, and made it feel so comfortable. Thank you for everything.

11 aprile 2026
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Risposta di National Intensive

Thank you so much for sharing this! Huge congratulations on passing first time with zero faults, that’s an incredible achievement. Dawit will be thrilled to hear your kind words.

Regards,

National Intensive

Valutata 5 stelle su 5

Emma was absolutely amazing!!!

Emma was absolutely amazing. I paid years ago and thought I’d missed out but she has helped me sort it and still get my course years later. Absolutely amazing company.

10 aprile 2026
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Risposta di National Intensive

Hi Paddy,

Thank you so much for your kind words! We’re really glad Emma was able to help you get everything sorted and back on track, even after all that time. She’ll be thrilled to hear your feedback.

It means a lot to know you had such a positive experience with us, and we’re delighted you’re now able to move forward with your course.

If you need anything else at all, we’re always here to help.

All the best,
The National Intensive Team

Valutata 5 stelle su 5

I learned things I didn't know already…

I learned things I didn't know already and was really interesting, thank u yad

10 aprile 2026
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Risposta di National Intensive

Thank you so much! I’m really glad you found it interesting and learned something new. Appreciate you taking the time to share this.

Regards,

National Intensive

Valutata 1 stelle su 5

DO NOT USE THIS COMPANY

My actual driving instructor was professional, but National Intensive as a booking agency was a complete disaster. They failed to deliver the basic administrative services I paid for:

Wrong Dates & Threats: They booked the completely wrong dates for my intensive course, despite me explicitly telling them beforehand that I was unavailable. I actually had to reschedule my holiday to make the test date they forced on me, because they said they couldn't change it and I would lose my money.

Appalling Communication: I had to make contact with the instructor myself, only to find out they had absolutely no idea about my test date, National Intensive, or our agreement. The agency left them completely in the dark.

Unfair Deductions: I had to pay out of pocket for the first test, and National Intensive then deducted that off the hours I had already paid them for! Absolutely crazy.

Zero Support: When the issues became obvious, they offered no help to resolve their own mistakes.

Because of their incompetence, my driving progress and subsequent job opportunities have been delayed by up to 6 months.

I am now forced to go through a lengthy bank chargeback process just to get my money refunded. Until that clears, I can't really afford to progress with my driving test and lessons.

Do NOT use this company. They have absolutely no goodwill, understanding, or common decency. They just want your money and will use every trick in the book to get more out of you and squeeze you dry. This is not an ethical company.

I am editing this because I saw my Instructor also wrote a review reporting he got ripped off as well! We are not the only ones be it student or instructor this company just likes to rip people off! Please visit reddit, and other forums to review. People don't get this upset over nothing. In the coming months I will be pursuing a Group Litigation Order.

To Trust Pilot:
When you are reviewing my comments, please can you review this company, it looks like they are Selectively sending review invitations just after a call and before service.

23 marzo 2026
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Risposta di National Intensive

Hi Jonathan,

Thank you for raising your complaint. It was important in helping us identify serious issues with the driving instructor involved, and we have now ended our working relationship with them.

We also recognise that we could have handled your complaint better, and we sincerely apologise for this.

In light of the issues you experienced with both the service and the lessons, we have offered you a full refund. We wish you all the best with your driving journey going forward.

Regards,
National Intensive

Valutata 1 stelle su 5

"Stay away from National Intensive

"Stay away from National Intensive. I was hired as an instructor to help them out with three pupils. We agreed that the pupils would pay £42/hour and the company would pay me the remaining £4/hour of my usual rate. After 65 hours of lessons, they are now denying the agreement and refusing to pay me what I'm owed. They have ripped me off and are incredibly unprofessional. I’ve stopped working with them and strongly advise others to avoid them."

9 gennaio 2026
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Risposta di National Intensive

We are sorry to read this review and strongly dispute the claims made.

We do not withhold payments from ADIs and process thousands of pounds in instructor payments every week. In the rare instances where there is a dispute, it is usually due to a disagreement over agreed terms rather than any refusal to pay.

In many cases, instructors accept courses at a confirmed rate and later attempt to renegotiate after lessons have already been completed. This is not a fair or acceptable practice, and we always rely on the original agreed terms when resolving any queries.

We would also note that this review has been left anonymously, which makes it difficult for us to investigate and respond fully to the situation described, which is unfair. We have no listing under the name you have put on here, so we cannot even be sure you are an ADI. We are always happy to review any concerns transparently and encourage you to contact us directly with your details so we can look into this properly.

We remain committed to working fairly and professionally with all of our instructors.

Valutata 5 stelle su 5

Yad was great easy to work with thank…

Yad was great easy to work with thank you

9 aprile 2026
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Risposta di National Intensive

Hello

Thank you for your feedback, much appreciated. We always do our best to ensure our pupils have the best experience possible and we are glad you are satisfied.

Regards,
National Intensive.

Valutata 5 stelle su 5

Yad is a ⭐️

Spoke to Yad today, he was incredibly helpful and made the phone call relaxed and efficient. Shout out Yad ⭐️ big g

9 aprile 2026
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Risposta di National Intensive

Hello Tasha,

We really appreciate your feedback. We will pass this on to Yad for you.

Kind regards,
National Intensive

Valutata 5 stelle su 5

Great assistance and advice

Viewing the web site I was unsure what I would need to book for my son. I called spoke with Yad who was fantastic through discussions he advised the best package to support my son’s ability. I have now booked and everything is now in motion. It’s now over to the kid to do his part, no pressure 😉

8 aprile 2026
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Risposta di National Intensive

Hello,

We really appreciate your feedback. We will pass this on to Yad for you. We look forward to helping your son secure his licence!

Kind regards,
National Intensive

Valutata 5 stelle su 5

Really appreciate your help today

Really appreciate your help today, Yadh. It meant a lot that you understood where I was coming from — thank you.

9 aprile 2026
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Risposta di National Intensive

Hello,

We really appreciate your feedback. We will pass this on to Yad for you.

Kind regards,
National Intensive

Valutata 5 stelle su 5

Reliable, polite

Polite, efficient, honest, reliable, cost effective, job completed well and looks very good.

4 aprile 2026
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Risposta di National Intensive

Thank you so much for your kind words. I’m really pleased you were happy with the service.

Regards,

National Intensive

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