MyBedFrames Recensioni 

277
TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered two cream linen armchairs from MyBedframes in May which arrived a few weeks later. The chairs are beautiful and excellent quality. There was some assembly required but I managed to build the... Leggi di più

Valutata 5 stelle su 5

I bought a chair from this Company and liked it so much that I bought a 2nd one. Competetively priced and speedy delivery of both items. A small problem was very efficiently and speedily resolved.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ordered a divan bed from My Bed Frames we were notified straight away it was 10 days delivery. The divan turned up exactly on time and the delivery driver was very kind and helpful. Unfortunately it... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We ordered a replacement sofa bed mattress for a sofa bed kept in the conservatory. Easy to order , delivered when they said they'd deliver, great product and quality. I was surprised what good quali... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di letti

Scritti dall'azienda

We offer a huge selection of cheap bed frames, bedsteads, divan bases, mattresses and sofa bed mattresses, saving you up to 60% off the RRPs of many of the products in our range.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

277 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(277)

27 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ordered a lovely bed that was great…

Ordered a lovely bed that was great value for money! Had a bit of a hiccup when the bed was collected by a neighbour and Nadia in customer support was super helpful in chasing the bed down. Would be helpful in the future if the delivery service could call beforehand.

3 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Nadia is a ⭐️

11/10 for absolutely FIRST CLASS customer service. Nadia answered my call on Thursday on the first ring and by Friday lunchtime I had received our gorgeous new bed which looks super stylish and is very comfortable.
Thankyou Nadia and well done MyBedFrames for choosing excellent staff and excellent products
If, like me, you are worried about ordering online from MyBedFrames, don’t be…you will not be disappointed

28 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

Poor quality sofa

Update 28.07.2023
In the last week or so someone came out to have a look and inspect the sofa, and the report was terrible with lies, it said I didn't report the arm coming loose, which I did, I have emails of everything I have reported with pictures, and someone must of pulled it off, more lies, it said that I appear to work from home, so the sofa has had too much use, which I don't WFH all the time, I got this sofa in April, reported the issues in May, and someone finally came out in July, and deemed it fit for purpose, when it's only for for the bin, i can the feel springs under my backside, the arm fell off due to the screws being too small, now the back as come loose as well, I'm 14st7 so weight isn't an issue.

Be careful if you order, as I am now hundreds out of pocket, I am seriously considering taking this further.

I ordered a sofa back in April, after about 2 weeks I could feel the springs under the seat ( I'm only 14.7 stone ) now one of the arms is starting to fall off, they slot on to a metal bracket, I have tightened the screws back up, but they just come loose again, in my opinion I'm sad to say this sofa is not fit for purpose. I will be taking this further, I reached out to the company, who asked for pics, then said someone would come out, I haven't heard anything since, the sofa is about 3mths old. Don't like leaving negative reviews, but sadly this sofa is terrible quality, and doesn't reflect how it looks build wise in the pictures.

17 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Louie was the most helpful man during…

Louie was the most helpful man during the process. Of having bedroom furniture delivered. He was professional and communicative. He texted and called me regularly to keep me updated and reassured about the deliveries. He was really understanding.
A brilliant job by him! I really appreciated it as I had been very ill and was not as confident about buying on line as I had been previously. Please thank him.

6 maggio 2023
Non scritta su invito
Valutata 4 stelle su 5

When there was a small problem relating…

When there was a small problem relating to the delivery date of my bed frame, the communication from the seller was exceptional. I was kept fully informed of the situation and with the minimum of inconvenience the item was delivered as arranged. However, it was a real shame that the poor service received from the lone delivery driver marred the experience. His manner was sourly to say the least and it was very clear he was not happy that he had to climb 12 steps to reach my front door. There was no hello or goodbye just a couple of grunts. what a shame.

22 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

Terrible customer service experience

Terrible customer service experience.

Absolutely terrible service. Started by only delivering half a bed and then, despite being told exactly what hadn't been recieved, send mismatched parts one after the other. It ended up taking over a week and a half to receive all the pieces for the bed because they insisted on not sending the original missing box but instead parts in bits (and when they did, eventually, send the second box they didn't even send it for the right size bed), despite there being the reiteration that the bed was for a disabled person who desperately needed this sorted asap.

Kept promising next day deliveries on missing parts but that was never the case and as an 'apology' they refunded less than 10% of the total purchase and, after a complaint letter was sent, entirely stopped responding

4 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Seamless ordering

Seamless ordering, quick efficient delivery. Product was excellent build quality and all components work very well. High recommended

28 febbraio 2023
Non scritta su invito
Valutata 4 stelle su 5

Good looking and sturdy bed.

Bed exactly as shown and looks good in our spare room. Only problem was with inserting the screws. It took much longer as they were tricky to insert and screw in properly. Mattress very comfortable for an inexpensive one. Loads of room for storage boxes under the bed as well. All in all the bed has a unique look at a very reasonable price.

30 gennaio 2023
Non scritta su invito

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