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Valutata 5 stelle su 5

We ordered the chair based on the looks and price. We didn't actually notice the electrical massage side of the chair , and to be honest having now experianced it would not have chosen that option, it... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First it was well packed, obvious care taken. Instructions clear and well written Easy to assemble, I particularly liked the spares. A nice touch. The assembly tool was easy to use. The ch... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My chair was just out of warranty when the main cylinder failed, leaving my nose at desk height. I called, provided the details, the call was efficient and positive, the part wasn't to expensive... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought a Ergo Mesh Chair at the turn of the year. Excellent product, selected among other things on higher weight capacity. I hadn't anticipated that it would at the same time just be bigger.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili per uffici

Informazioni fornite da varie fonti esterne

The largest variety of office furniture with over 60% off retail price from ChairOffice, the specialist office furniture supplier. Order online from anywhere in the UK.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

525 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(525)

88 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

First it was well packed

First it was well packed, obvious care taken.

Instructions clear and well written

Easy to assemble, I particularly liked the spares. A nice touch.

The assembly tool was easy to use.

The chair is comfortable and I'm very pleased with it.

16 luglio 2026
Non scritta su invito
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Risposta di Chairoffice

thankyou for the review and so great to see how happy you are with every aspect of the chair, most importantly the comfort! Thanks again for the 5 stars!

Valutata 5 stelle su 5

Easy to order and quick to arrive

Good website, easy to order and arrived quickly. A little daunting to assemble but I am very pleased with my kneeling chair.

9 maggio 2026
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Risposta di Chairoffice

many thanks for the review and the kind words about the website, yes some items can be a bit fiddly to assemble, glad we were able to help and thanks again for the 5 stars!

Valutata 5 stelle su 5

My chair was just out of warranty when…

My chair was just out of warranty when the main cylinder failed, leaving my nose at desk height. I called, provided the details, the call was efficient and positive, the part wasn't to expensive and was with me in two days.

What would have been helpful is if they sold me the tool to remove the cylinder from the chair and foot assembly, I struggled and end up using blocks of wood and a car jack to separate the parts.

The new part went in without issue.

1 maggio 2026
Non scritta su invito
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Risposta di Chairoffice

Thank you for taking the time to write a review, and we are pleased that the chair is now in good working order.

Valutata 5 stelle su 5

The chair was delivered early and is…

The chair was delivered early and is very well made and comfortable. All in all I am very pleased with the purchase, both the delivery service and the quality of the chair.

6 luglio 2026
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Risposta di Chairoffice

Thank you for taking the time to write a review. We are pleased you found the chair to be comfortable and that you are very pleased with your purchase.

Valutata 5 stelle su 5

Nice comfy chair for our home office.

We ordered the chair based on the looks and price. We didn't actually notice the electrical massage side of the chair , and to be honest having now experianced it would not have chosen that option, it's ok but a bit noisey for us. Overall a good comfy chair and perfect for us, would buy again but go for the non massage version (if there is one) to save a few pounds.

3 giugno 2026
Non scritta su invito
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Risposta di Chairoffice

Thank you for your review. We are pleased you find the chair to be comfortable and would purchase again.

Valutata 5 stelle su 5

Review of my purchase and experiences

Bought a offi e chair on the website. Delivery very was excellent with all delivery inatructiosn followed. Cannot fault. Had a follow up phone call a few weeks later to check if I was happy with my purchase. Don't see that everyday!.

30 giugno 2026
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Risposta di Chairoffice

many thanks for the review, this lovely to see, so glad you are happy with the delivery and the quality of the chair and of course our after sales care also. Thanks again for the 5 stars!

Valutata 5 stelle su 5

Chair is so comfy.

I have used Chairoffice a few times, the Chair is so comfortable and sturdy, this is the second one we have in our office .

26 giugno 2026
Non scritta su invito
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Risposta di Chairoffice

Thankyou so much for the review and of course for your repeat orders over the years and so please to see how happy you are with the Poseidon Chair, we agree its super comfy!! Thanks again for the 5 stars!

Valutata 5 stelle su 5

Get what you pay for

the price and quality matched the description so there were no suprises when it arrived

16 gennaio 2026
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Risposta di Chairoffice

Thanks for the review and completely agree!! Glad you are happy with your purchase and thanks again for the 5 stars!

Valutata 5 stelle su 5

New office furniture - great service!

We order a couple of model chairs and meeting room table. All was delivered exactly when agreed, no issues with helping us get it up to our new office. All really easy to build (wish I'd paid a little more to have them built...) and comfortable and stylish.

2 febbraio 2026
Non scritta su invito
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Risposta di Chairoffice

Thank you for taking the time to write a review. We are pleased you found the service great and the product easy to assemble.

Valutata 1 stelle su 5

Absolutely shocking service

Absolutely shocking service. Avoid this company.

I ordered a chair, they took my money immediately, and since then there has been nothing. No chair, no dispatch confirmation, no shipping email, no tracking number — absolutely no indication that the order is even moving.

When you call them, you are fobbed off with the same meaningless response every time: “someone is dealing with it”. Nobody can tell you where the order is, when it will be delivered, or what has actually gone wrong. It seems like nobody there has any clue what is happening.

I have never experienced such poor communication or such a lack of accountability from an online retailer. They are happy to take your money, but getting a straight answer afterwards appears impossible.

If you have unfortunately ordered from them, I hope you paid by credit card so you have some protection and a route to recover your money.

One of the worst online shopping experiences I have ever had.

5 giugno 2026
Non scritta su invito
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Risposta di Chairoffice

Hi David,

Following on from our conversation this morning, I'd like to apologise again for the delay with your order.

As discussed, the delay occurred because we were awaiting an update from our courier regarding the whereabouts of your chair. Unfortunately, we were subsequently advised that the item had been lost in transit.

During this time, you opened a PayPal claim, and we offered either a replacement chair with next-day delivery or a full refund. You chose to proceed with a refund, which was processed immediately.

I'm very sorry for the inconvenience and frustration this situation caused. While we always strive to provide the best possible service, there are occasionally circumstances beyond our control that can impact delivery. When things do go wrong, we believe it's important to be honest, take responsibility, and do everything we can to put matters right as quickly as possible.

Thank you for taking the time to share your experience. We genuinely value all feedback, and we appreciate your understanding that, despite our best efforts, challenges can sometimes arise in the real world.

Thank you again for your review.

Valutata 5 stelle su 5

A reallly great chair for my hobby…

A reallly great chair for my hobby room,extremely comfortable , the only downside is that its been hijacked by my wife who's claimed half of the desk for her home office and she really loves the chair and says its far superior to her chair in the office at work . I love it, my wife loves it more though 😀

2 marzo 2026
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Risposta di Chairoffice

Thank you for taking the time to write this review. We are so pleased that both you and your wife like it, and we are anticipating a further order for the second chair for you :)

Valutata 5 stelle su 5

Delivery was on time & the product its…

Delivery was on time & the product its shelf was great. Customer service was fantastic.

18 maggio 2026
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Risposta di Chairoffice

Thankyou so much for the review and we can't ask for anymore than this! delivery - great, item - great and of course our customer service!! thanks again and especially for the 5 stars!

Valutata 5 stelle su 5

Excellent Service and Product

I recently placed an order for the Ergo Twist Office Chair with Headrest, and I am delighted to say the whole experience was excellent from start to finish.

The chair arrived on time, exactly as advertised, and everything was included, including the instructions and all necessary parts. The product itself is first class and I am very pleased with the quality.

I did need to contact the company for some advice, as due to my failing eyesight I found the printed instructions difficult to read. The response was absolutely brilliant. A PDF copy of the instructions was emailed over straight away, and the issue was sorted within five minutes.

I cannot speak highly enough of Chair Office. From ordering, to delivery, to after-sales support, the service was exceptional throughout.

I would highly recommend the company and would like to say a sincere thank you for such excellent customer care.

19 maggio 2026
Non scritta su invito
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Risposta di Chairoffice

thankyou so much for the review and so glad our team were able to help you in a timely manner. great to hear how you are with the chair and thanks again for the 5 stars!

Valutata 5 stelle su 5

Comfortable chair

Comfortable chair, quick delivery, affordable price. Thank you.

11 aprile 2026
Non scritta su invito
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Risposta di Chairoffice

thankyou so much for the review of the Boston chair and so glad you are pleased with the quality and of course the price! Thanks again for the 5 stars!

Valutata 5 stelle su 5

Quality chair at a good price

We were very happy with the quality of the chair. Assembly was easy, following the clear instructions

2 gennaio 2026
Non scritta su invito
Logo di Chairoffice

Risposta di Chairoffice

Thankyou for the review and great to hear how easy it was to assemble and of course the quality of the Chesterfield chair, thanks again for the 5 stars!

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