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Mr Tyre Ltd - Newcastle under Lyme Recensioni 

626
TrustScore 4.5 su 5

4,7

89-91 Liverpool Rd, ST5 2AY Newcastle under Lyme, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Needed an honest opinion on my tyres after being told elsewhere my tyres needed replacing, the staff were fantastic took the time to look and gave me an estimate on how much life was left in the tyres... Leggi di più

Valutata 5 stelle su 5

Just had to make an impromptu visit for tyres following MOT. Called to Newcastle-under-Lyme branch Gave Mr Tyres a call, asked about my specific requirement told to call up. Fantastic service, h... Leggi di più

Valutata 5 stelle su 5

Perfect SUV tyre and wheel swap on my VW Touareg this wet and windy Friday afternoon - zero waiting with the guys on it as soon as I arrived. An excellent job and great customer service - even helped... Leggi di più

Valutata 5 stelle su 5

Tyres fitted and alignment all done at a good price Had to call the branch back about 10 minutes after leaving as I heard a noise from the wheels, Paul from the Newcastle branch drove out to me and... Leggi di più


Dettagli dell'azienda

  1. Gommista
  2. Centro revisioni per auto
  3. Riparazione e manutenzione auto
  4. Servizio auto
  5. Servizio di cambio dell'olio
  6. Servizio di assetto ruote

Scritti dall'azienda

With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.

Our promise to you

Scritti dall'azienda

Quality customer service
Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
Honest advice
You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert ​mechanics are happy to help with any repairs, testing or inspections.

Your local tyre expert

We supply premium tyres and offer professional tyre fitting

Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges. Search For Tyres

Informazioni di contatto

  • 89-91 Liverpool Rd, ST5 2AY, Newcastle under Lyme, England, Regno Unito

  • 441782710848

4,7

Eccellente

TrustScore 4.5 su 5

626 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(626)

10.321 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Paid for a gold service

Paid for a gold service, didn’t change the oil just topped it up to high, clearly not done it as it’s black and has caused a warning light on my vehicle… Water in the cooling system… which could destroy my engine it could of been like that when bought the car but they still should of noticed and rectified, as essential fluids are part of the service. Spark plugs needed changing, not done or offered to be done… happy with the new tyres so far but wouldn’t recommend getting a service there, feel robbed.. maybe not the company as a whole but definitely dodgy/lazy mechanics… ended up doing spark plugs complete oil change and coolant flush and change myself. Honestly save your money…

17 maggio 2025
Logo di Mr Tyre Ltd - Newcastle under Lyme

Risposta di Mr Tyre Ltd - Newcastle under Lyme

Dear Mr Buddin,

Could you kindly contact us at customerservice@mrtyre.co.uk with all the details, you have accused us of not carrying out various parts of vehicle service which came into our depot nine weeks ago.

As you have commented that you feel robbed we would like to address your comments either publicly or privately.

I would however like to point out the following regarding your accusation that that we didn't change the oil,

It's normal for engine oil to appear black or dark shortly after an oil change,. This darkening is usually due to residual oil and soot (carbon particles) from the previous oil, which mixes with the new oil. Even with a complete oil change, some old oil and soot will remain in the engine, causing the new oil to darken quickly.

We look forward to hearing from you.

kind regards
Ian
Mr Tyre Ltd

Valutata 5 stelle su 5

Fantastic place to go

Friendly staff, extremely efficient service and so easy to book online and pay once you're there! Didn't even have wait a full hour for 4 tyres and alignment to be done! Would highly recommend and I'd definitely use these guys again. Thank you!

21 giugno 2025
Valutata 3 stelle su 5

Appointments pointless

Whilst I appreciate that fast fit expect drive in sales, the whole idea of appointments is so that you can arrive and be seen.
What is the point of booking an appointment if you then have to wait for an hour.
Once in the service was good and efficient as usual

7 giugno 2025
Logo di Mr Tyre Ltd - Newcastle under Lyme

Risposta di Mr Tyre Ltd - Newcastle under Lyme

Dear Craig,

We are very sorry that your experience wasn't as expected. We do try our best to keep to booking times, and i apologise that you were delayed on this occasion. I'm happy to see that once your vehicle was in our workshop the service you received was good and efficient as usual.

We are confident that if you use us again, we will be able to meet your expectations.

Kind regards,
Pete
Customer Service Team

Valutata 1 stelle su 5

There is no option for zero star…

There is no option for zero star rating. 6 months ago I was turned away after asking for my tracking to be done. Today I find out I’d been driving dangerous car due to tracking. It had warn the tyres out to the steel on the inside. Not seen from the road side. I’m lucky they didn’t burst at high speed. Today I only went in to get the wheels balanced. £180 worse off. Not happy at all

9 giugno 2025
Non scritta su invito
Logo di Mr Tyre Ltd - Newcastle under Lyme

Risposta di Mr Tyre Ltd - Newcastle under Lyme

Dear Mr Stanley,

We have contacted you directly with a response, however it is important to state that you alleged that you came to our depot six months ago for a alignment adjustment. Our depot did not carry out any work on your vehicle, you returned yesterday with two tyres that were close to the legal limit and showing metal cords on the edge.

It is unreasonable to apportion blame to our company for you driving a vehicle with two illegal tyres on it.

We appreciate and thank you for your business but are disappointed that you are blaming us.

kind regards
Mr Tyre Ltd

Valutata 5 stelle su 5

5 Stars for 4 Tyres!

Booking an appointment online to replace 4 tyres was easy. Arrived on time, 4 tyres replaced and wheel alignment all completed in less than an hour and at a competitive price!

3 maggio 2025
Valutata 5 stelle su 5

Used Mr Tyre in Newcastle since before…

Used Mr Tyre in Newcastle since before they were Mr Tyre, they have every car I've owned for M.o.T, Service, Breaks, Tyres. Also best prices and reliable advice to save you money. Recently went in after AA recovery left my sensored wheels on the wrong place and Paul sorted them out for me while I waited, fantastic service.
.

24 aprile 2025
Non scritta su invito

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