Spoke to Millie on the online chat today, it was super easy to get through to an agent. Customer service was excellent and my enquiry was answered in a timely manner. The online website is also very e... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
To begin with motorcade came in with a cheaper than almost anyone else quote. With full cover including breakdown and windscreen. Today I spoke with chloe to change my direct debit date. It was painl... Leggi di più
L'azienda ha risposto
I joined because this was the company to provide me the cheapest quote when my convictions were added. It’s been ok so far, however I’ve never heard of an insurance company needing a customer to confi... Leggi di più
L'azienda ha risposto
How can i express my appreciation to Motorcade especially Dylan, I don't know. No words Hats off Dylan. He/She is very polite, kind, calm, understanding, responsible dedicated person. My problem is f... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Competitive Annual and Short Term Taxi Insurance
Informazioni di contatto
Nile Street 68, N1 7SR, London, Regno Unito
- www.motorcade.co.uk
4,5
Eccellente
479 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 45% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Motorcade Insurance
Good morning Muhammed,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
JamieLeigh was really helpful
JamieLeigh was really helpful. Problem solved very quickly.
15 maggio 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Sacha,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
I was online and chat ended that’s…
I was online and chat ended that’s unprofessional I did not even finish my talk and at the beginning of the chat I mentioned that I have two queries, I have to reconnect again and waste of my time this is really ridiculous customer service agent was just worried about his or her time what about my time I have to go through again and coming here and writing this all thing wasting my time
12 maggio 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Imran,
Thank you for your review. We’d like to investigate this for you right away and arrange for a member of our team to give you a call to discuss your situation.
To help us do that, please send us your contact details and policy number via Trustpilot’s private messaging system. Here’s how:
Log in to your Trustpilot Business account.
Go to Manage Reviews.
Navigate to the Inbox to view private messages.
Click on the relevant message thread to open it.
Type your response in the message box and click Send.
Please do not share any personal information in the public comment thread, as we may need to remove the review to protect your data.
Kind regards,
The Motorcade Team
I had renewal today and spoke with…
I had renewal today and spoke with Bailey who was very helpful, polite and the customer service was on point. Again, very pleased with the service I received today.
8 maggio 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Kumar,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
experienced great customer service
experienced great customer service, with clear and prompt communication at every stage.
8 maggio 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Salimi,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Risposta di Motorcade Insurance
Good morning Jake,
Thank you very much for your great feedback and rating!
Kind regards,
The Motorcade Team
The staff I spoke with were courteous, even though I decided to cancel.
The signup process was straightforward and quick.
Response times were reasonably fast.
The staff Ispoke with were courteouseven though I decided to cancel.
5 maggio 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Milad,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Jamie leigh was very helpful
5 maggio 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Gary,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Mr Maddison great guy!
28 aprile 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Hamid,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
My first chat with the was nice and…
My first chat with them was nice and very fast response. As in Online services this so good 👍
28 aprile 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Mahmoud,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Found the company helpful and no issues…
Found the company helpful and no issues to raise in this review.
Agent was helpful and to the point
24 aprile 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Iftikhar,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
I experienced great customer service
I experienced great customer service, with clear and prompt communication at every stage.
24 aprile 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Klara,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Quick and easy to deal with and to get…
Quick and easy to deal with and to get me where I needed to be
24 aprile 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning James,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Risposta di Motorcade Insurance
Good morning Marius,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Risposta di Motorcade Insurance
Good afternoon Raushel,
Thanks for your lovely feedback and rating.
Kind regards,
The Acorn Team
Jameeliegh was great agent and solved…
Jameeliegh was great agent and solved the problem.
22 aprile 2026
Non scritta su invito
Very helpful in the request made
Very helpful in the request made, always quick and efficient , would highly reccomend
22 aprile 2026
Non scritta su invito
Absolutely amazing service.
Absolutely amazing service.. JamieLeigh is an amazing employee. Can’t express how amazing she is.
21 aprile 2026
Non scritta su invito
Fantastic web chat customer service…
Fantastic web chat customer service from Joshua today really helpful and efficient gave me the answers I needed within minutes highly recommend this company.
17 aprile 2026
Non scritta su invito
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