Streetcover Recensioni 

Joshua did a great job for me! Well done, Streetcover!

The webchat became live within minutes of requesting it and due to the nature of my request, the advisor promised to contact me by telephone within the hour.

Really disappointed with thier support…
Really disappointed with thier support and services
My policy got unfairly cancelled due to lack of seriousness by streetcover team even after my request to streetcover to cancel my policy before 14 days cooldown period ends . By GOD say, me as a client don’t like to play with the system just to save few pounds a months but street is really trying their best to ruin somebody’s insurance record . Sorry to say but i can’t stop myself to say few companies are really working as mafia that are just looting . I wish if could be a lawyer , i would definiTely bring streetcover to court who really made me feel distressed for around 2 months . All i am saying is 100% true i really confidently stand with my own words .
My policy number is here if you realise what company have done to me HVNSCPC-1729616.
I i totally disagree with the decision made on my complaint as well .
Please advise your legal team to be prepared because i am getting paranoid because of you and i am going to knock down each and every door just to let the system know how companies are putting their full effort to add up more stress to the minds of people who are already facing many challenges

I spoke to Jamieleigh, who was very helpful and efficient in dealing with my enquiry. A great service

Asked for a quote for my insurance, had six years no claims bonus but hadn't had insurance for two years. All other insuance companies allow you to use that bo claims within three years.

Street cover rep told me i couldnt use it as they only accept for two years.

Yep, we can tell the sort of company they are.

Very satisfied, I was treated with respect and professionalism.

Excellent service provided by Chloe. She answered all my queries so well. Thanks.

Had an excellent conversation experience. They not only listened my problem but also responded on time.
Full 5 star rating!!!!

Thank you for your help today. You were very clear and helpful, and I really appreciate how quickly you sorted everything out for me.

Great customer service!

Jamieleigh was very helpful on the web chat. I was unsure of the wording for the document I now have full clarification. The web chat is useful on a Saturday as most places are open Monday to Friday.
On Monday i called my insurance company to see what price they would offer and they didn't offer hire and reward so I had to cancel my insurance with a company I have been with for 6 years. The insurance quote from streetcover had doubled in 2 days although I had received a text message 16:30 on Monday to say "your quote is available today" so I tried to pay for the £803 it quoted me but it wouldn't let me pay, it took me back to the homepage and the new price is £1,357.
I have to have insurance.

I took out hiree and reward insurance about a month ago. This company gave me insurance through Accorn insurance acting as agent. After few days this company ask for no clame cirtificate which i email them. After this, accorn insurance started sending me email asking for same thing. I forwarded to them but they wanted it in purticular format. I did that but company said " your insurance no claim cirtificate has no logo on the letter" so they didnt accept it and eventually they didnt renew it after a month. But surpridingly company started giving me text message after cancellation to renrw it or get new quote. It was so much hard work to explain them and holding my phone for hours to get through. I never had so bad experience like this in my 35 years of droving . I am not happy with them at all for right reason.

customer service
I spoke with JAMIELEIGH, after 1 minute of waiting in the queue.

Very friendly, he replied to my simple question by explaining and reassuring me if I needed anything else.

Thank you.

Spoke to them on the phone very rude staff. Called to clarify some questions regarding quotes but the staff been arrogant . If you can’t be asked to do your job then find a new job instead of making the company look bad. Absolute joke. Terrible customer service.

Found this to be the best so far

Great experience and was really helpful and instant

Worst experience. They let me hold on line over 2 hours in a day and couldn't resolve any issues. Very rude arrogant stuff. Stay away at no cost

POLICY #HVNSCPC-1213757

They gave me the run around massively.

There's no option on their website when filling the form for a quote to inform them of DVLA aware conditions and medically restricted licences.

I web chatted this company before taking out cover to make sure I'd be fine with my DVLA aware medical condition and medical license, i was told this was absolutely fine (which it should be, I've been driving for years and have been told multiple times by providers that medical licenses make no difference to risk, cover or insurance premiums as the DVLA have said I'm absolutely fine to drive)

So i took out the policy, paid for the whole year up front. I read through my policy documents and they said i had to inform them of DVLA aware medical conditions. So just to be on the safe side, i opened another web chat just to make sure I'm still all okay, so the company doesn't try to screw me over incase of a claim.

This time i was told a different story, as soon as you say you have a "restricted licence" to someone clueless, they think you're a freak. Which car insurance cover representatives of ALL PEOPLE should really know more than anyone that a medically restricted licence is perfectly fine and should make absolutely no difference to cover. They rang me up and spoke to me in person, but the clueless person i spoke to decided to cancel my policy, even though i was told originally i was perfectly fine for cover.

So i went with Acorn instead, (who i believe actually own this silly "street cover" company)

I called acorn to arrange my cover and i told the acorn representative right away of my medical license and he straight up said, "it makes no difference to cover."

Basically got discriminated for having a medical license by street cover.

You need to give your staff more training on this and include it in your online policy fill out form so other people like me don't have to go through all this ball ache.

Great people