Spoke to Millie on the online chat today, it was super easy to get through to an agent. Customer service was excellent and my enquiry was answered in a timely manner. The online website is also very e... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
To begin with motorcade came in with a cheaper than almost anyone else quote. With full cover including breakdown and windscreen. Today I spoke with chloe to change my direct debit date. It was painl... Leggi di più
L'azienda ha risposto
I joined because this was the company to provide me the cheapest quote when my convictions were added. It’s been ok so far, however I’ve never heard of an insurance company needing a customer to confi... Leggi di più
L'azienda ha risposto
How can i express my appreciation to Motorcade especially Dylan, I don't know. No words Hats off Dylan. He/She is very polite, kind, calm, understanding, responsible dedicated person. My problem is f... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Competitive Annual and Short Term Taxi Insurance
Informazioni di contatto
Nile Street 68, N1 7SR, London, Regno Unito
- www.motorcade.co.uk
4,5
Eccellente
479 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 45% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Motorcade Insurance
Good morning Lucky,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Customer service is not available
I had a problem with payment and I was sent an email to the customer service and i request a call back but nobody get back to me and nobody help me to pay for my car insurance!! I was so disappointed, if you are see my reviews please contact me if no i will write a bad review every day
2 luglio 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Saro,
Thank you for your review. We’d like to investigate this for you right away and arrange for a member of our team to give you a call to discuss your situation.
To help us do that, please send us your contact details and policy number via Trustpilot’s private messaging system. Here’s how:
Log in to your Trustpilot Business account.
Go to Manage Reviews.
Navigate to the Inbox to view private messages.
Click on the relevant message thread to open it.
Type your response in the message box and click Send.
Please do not share any personal information in the public comment thread, as we may need to remove the review to protect your data.
Kind regards,
The Motorcade Team
Millie was really helpful in helping us…
Millie was really helpful in helping us assign our private number plate
4 luglio 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Chloe,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Risposta di Motorcade Insurance
Good morning Paul,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Jamieleigh provided outstanding…
Jamieleigh provided outstanding customer service from start to finish. She was incredibly patient, kind, and professional throughout the entire process.
I was very stressed because my insurance had been set up incorrectly, but she took the time to explain everything clearly, answered all of my questions, and guided me through every step until the issue was fully resolved.
She never rushed me and made sure I understood exactly what needed to be done. Thanks to her support, my policy was cancelled correctly and my refund was processed without any confusion.
Jamieleigh is a real credit to Motorcade. Her excellent communication, patience, and willingness to help turned a stressful situation into a very positive experience.
Thank you so much, Jamieleigh. I truly appreciate all your help and wish every customer service representative was as helpful and caring as you.
3 luglio 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Neda,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Quick and helpful
2 luglio 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Lachlan,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Cristein was very helpful in helping me…
Cristein was very helpful in helping me sorry if I spelt u name wrong but thanks for your help
1 luglio 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Mark,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Dylan W
Dylan W. Was great service. Helped me with everything I needed to know. Answered all of my questions and went into full detail on how he could help with my needs and questions. Highly appreciate him. Well done Dylan 👍🏻
1 luglio 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Lewis,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
JAMIELEIGH was very helpful today…
JAMIELEIGH was very helpful today sorted my problem and sorted it very quickly
30 giugno 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Colin,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
I was able to speak to someone to get…
I was able to speak to someone to get my problem sorted (changing payment date) and was able to sort it straight away. Gary was nice and professional and was able to get it completed in a matter of minuets so thank you
29 giugno 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Ann,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Very quick response and gary was very…
Very quick response and gary was very knowledgeable in dealing with my queries
29 giugno 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Lisa,
Thank you for your great feedback and rating!
Kind regards,
The Motorcade Team
Excellent service
29 giugno 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Jo,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Risposta di Motorcade Insurance
Good morning Anthony,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Very helpful and understanding
Very helpful and understanding. Give me good advice.
25 giugno 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Melanie,
Thank you for your great feedback and rating!
Kind regards,
The Motorcade Team
Jamie-Leigh was so hopeful today on…
Jamie-Leigh was so hopeful today on live chat,
25 giugno 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Lauren,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Never had an issue with this company
Never had an issue with this company. It's a minor incovenience you can only contact them via web chat however they've always connected and responded fast and efficiently. Maddison was very helpful today
25 giugno 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Ellie,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Maddison on Webchat was amazing!
My advisor on Webchat was Maddison and she was kind and straightforward with all the information I needed. She was forthcoming where she needed to be without being dismissive and this is very helpful to me. I would recommend her customer service skills to anyone and I commend her on her professionalism.
24 giugno 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Cinema,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Risposta di Motorcade Insurance
Good morning Dan,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Very knowledgeable and efficient with…
Very knowledgeable and efficient with how she handled my policy much appreciated her and the team thank you.
24 giugno 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Mallik,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Jameileigh 👍👍👍👍👍
23 giugno 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning David,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
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