Spoke to Millie on the online chat today, it was super easy to get through to an agent. Customer service was excellent and my enquiry was answered in a timely manner. The online website is also very e... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
To begin with motorcade came in with a cheaper than almost anyone else quote. With full cover including breakdown and windscreen. Today I spoke with chloe to change my direct debit date. It was painl... Leggi di più
L'azienda ha risposto
I joined because this was the company to provide me the cheapest quote when my convictions were added. It’s been ok so far, however I’ve never heard of an insurance company needing a customer to confi... Leggi di più
L'azienda ha risposto
How can i express my appreciation to Motorcade especially Dylan, I don't know. No words Hats off Dylan. He/She is very polite, kind, calm, understanding, responsible dedicated person. My problem is f... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Competitive Annual and Short Term Taxi Insurance
Informazioni di contatto
Nile Street 68, N1 7SR, London, Regno Unito
- www.motorcade.co.uk
4,5
Eccellente
479 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 45% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Josh was really helpful
Josh was really helpful, before I was struggling but he did an excellent job x
6 agosto 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good afternoon,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Everytime I have to call or web chat…
Everytime I have to call or web chat everything has been quick and efficient. They help really well with missed payments and give plenty opportunities to pay missed payment. Customer service has been spot on with myself
6 agosto 2026
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Risposta di Motorcade Insurance
Good afternoon,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
JAMIELEIGH Is an amazing customer…
JAMIELEIGH Is an amazing customer contact, soft and helpful.
5 agosto 2026
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Risposta di Motorcade Insurance
Good afternoon,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Jamieleigh was so helpful during our…
Jamieleigh was so helpful during our live chat and phonecall today, I truly wish more customer services helpers was like Jamieleigh ⭐⭐⭐⭐⭐
4 agosto 2026
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Risposta di Motorcade Insurance
Good morning Chloe,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Great customer service on We-chat
Emily helped me with all of my questions on the web chat. She was friendly, professional, and provided clear, helpful answers. I’m very satisfied with the service. Thank you, Emily!
4 agosto 2026
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Risposta di Motorcade Insurance
Good morning Abdiqasim,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Great service and very help full if you…
Great service and very help full if you have any issues
27 luglio 2026
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Risposta di Motorcade Insurance
Good morning Assan,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Excellent service
Excellent service! My vehicle registration update was processed incredibly quickly and smoothly. The staff were professional, efficient, and made the whole process easy. I'm very impressed with the speed and customer service. Highly recommended!
4 agosto 2026
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Risposta di Motorcade Insurance
Good morning Mohammad,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Jamieleigh was very helpful and…
Jamieleigh was very helpful and informative whilst dealing with my questions
4 agosto 2026
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Risposta di Motorcade Insurance
Good morning Ellie,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Risposta di Motorcade Insurance
Good morning Hamza,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
How can i express my appreciation to…
How can i express my appreciation to Motorcade especially Dylan, I don't know. No words Hats off Dylan. He/She is very polite, kind, calm, understanding, responsible dedicated person. My problem is finding very quickly and explain me what is happened and how to out from that problem to easy way. Excellent Customer Care service..
Hats off Motorcade and Dylan.. ❤️❤️❤️
30 luglio 2026
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Risposta di Motorcade Insurance
Good morning Ajesh,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Dylan gave me all the information I…
Dylan gave me all the information I needed and was very helpful
27 luglio 2026
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Risposta di Motorcade Insurance
Good morning Ben,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Everything is perfect
Everything is perfect, just a small issue that the customer can't change the car by himself on the website. Hope the solve this issue.
26 marzo 2026
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Risposta di Motorcade Insurance
Good afternoon,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
That’s good experience i got woth…
That’s good experience i got woth Motorcade insaurance. I am very glad thanks for you support and your service.
25 luglio 2026
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Risposta di Motorcade Insurance
Good afternoon Rajat,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
A simply request made difficult by…
A simply request made difficult by online customer service handles . Just told chat would end either no real explanation why I didn’t pass security. Dissatisfaction definitely.
24 luglio 2026
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Risposta di Motorcade Insurance
Good afternoon Charlotte,
Thank you for your review. We’d like to investigate this for you right away and arrange for a member of our team to give you a call to discuss your situation.
To help us do that, please send us your contact details and policy number via Trustpilot’s private messaging system. Here’s how:
Log in to your Trustpilot Business account.
Go to Manage Reviews.
Navigate to the Inbox to view private messages.
Click on the relevant message thread to open it.
Type your response in the message box and click Send.
Please do not share any personal information in the public comment thread, as we may need to remove the review to protect your data.
Kind regards,
The Motorcade Team
Great Customer Experience
Good morning. Dylan was supporting me today with my questions. He was very patience and clear to make me understand my queries. I am very thankful to him and other staffs who reply our calls and help us communicating with us..Appreciate your wonderful staff and good customer care...Thanks much...😍💖
24 luglio 2026
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Risposta di Motorcade Insurance
Good afternoon Arti,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Great company staff are very very…
Great company staff are very very efficient thanks for a great service
23 luglio 2026
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Risposta di Motorcade Insurance
Good afternoon William,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
gary was amazing
23 luglio 2026
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Risposta di Motorcade Insurance
Good afternoon Ellie,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Gary you legend..
Gary you legend... I've been trying for a couple weeks now to get my ncb validated and tbh its been quite the ride with being anxious and unsure if ill be insured or what... now today I spoke to Gary and it seemed like to me he was keen to see if he could get this rectified and was straight on it. He sorted it all out and reasured me it was accepted and made my day. Thankyou Gary
23 luglio 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good afternoon Corie,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Amazing service very quick and polite
Amazing service very quick and polite
Thank you
22 luglio 2026
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Risposta di Motorcade Insurance
Good afternoon Jimmy,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Jamieleigh was very quick to respond…
Jamieleigh was very quick to respond and extremely helpful. My enquiry was dealt with efficiently and exactly the outcome I needed.
21 luglio 2026
Non scritta su invito
Risposta di Motorcade Insurance
Good morning Amy,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
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