I love visiting Monc in Marleybone any time I am traveling to London from the US. The manager, Chris Forde is so great to work with. He’s very knowledgeable and helpful and a joy to talk to. I cher... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Excellent service. Within a week the Monc team located and refurbished a replacement frame that was no longer part of their stock to replace my main pair of glasses when they broke.
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Fantastic !!! I was welcomed onto the stand at The Spirit of Christmas Fair, Sunday 9th November, by Chris the owner of MONC he stopped eating his lunch and spent a great amount of time telling me a... Leggi di più
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Everything - and I mean - EVERYTHING about Monc makes my heart and soul light up. From their impeccable, restrained contemporary brand codes, the artisanship, wealth of purpose and positive impact, p... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.
Informazioni di contatto
21 Chiltern Street, W1U 7PH, London, Regno Unito
- +442035321121
- info@monclondon.com
- www.monclondon.com
4,9
Eccellente
368 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service
The team at Monc is fantastic! Freddie and Chris, the shop manager, were super friendly and helpful; and I couldn’t be happier with my new frames - they are lightweight, super comfortable, made out of sustainable materials and in an unusual colour - what else could one ask for? Chris was super attentive and helpful when I’ve asked him for advice, taking into account the undertone of my skin colour and face shape. Also the service was very quick- my frames were ready to collect in 24 hours. All in all, I couldn’t be happier!
3 luglio 2023
Non scritta su invito
Risposta di MONC
Dear Catarina,
Thank you so much for taking the time to leave such a positive and in depth review of MONC. We really do appreciate all your kind words and am grateful for the positive feedback.
We are always here to welcome you back into store for frame adjustments at any point you may need us.
We look forward to seeing you soon.
Kind regards
The MONC Team
Eye glass repair
Amazing service excellent outcome
Made me feel welcome and kept me informed throughout the process and the outcome looks fantastic. I would highly recommend MONC
5 settembre 2023
Risposta di MONC
Dear Elena,
Thank you for taking the time to leave us a review, we really do appreciate it and as i said, we are here to help with any other repairs on sunglasses you may have in the future.
All the best,
The MONC Team
Risposta di MONC
Hello Gowthan,
Thank you for taking the time to leave us a review.
As always, we are here if you need your sunglasses repaired at anytime.
All the best,
The MONC Team
Amazing quality, superb service
My glasses just feel of super high quality in my hands, even compared to other premium brands. There is also more depth to the pattern in the frame, so that the light filters though beautifully.
And I haven’t even mentioned the service. Freddie and the team are great, not only in terms of their knowledge and expertise - you’ll probably stay in the store longer than you expect because you’re having a wonderful chat.
If you have any issues with your glasses after buying them, it will be fixed in a second if you pop into the store.
26 agosto 2023
Risposta di MONC
Hello Elena,
Thank you so much for your kind review, it was a pleasure meeting you both and helping you choose the perfect pair of sunglasses.
As you said, we are always here if you need any fine adjustments or repairs doing on your sunglasses.
We look forward to welcoming you back into store again sometime soon.
All the best,
The MONC Team
Great advice and help with choices
15 agosto 2023
Risposta di MONC
Dear Mr Bird,
Thank you so much for taking the time to leave us a review.
We really do appreciate it and we look forward to seeing you back in in store on your return from your travels.
All the best,
The MONC Team
Fantastic product and lovely people!
15 agosto 2023
Risposta di MONC
Hi Jamie,
Thank you for your kind feedback, we really do appreciate you taking the time to leave us a review.
We are here to welcome you back into store anytime.
Kind regards,
The MONC Team
Excellent service.
Freddie was excellent and gave very good advice. The product is of excellent quality.
10 agosto 2023
Risposta di MONC
Hello Toby,
Thank you for taking the time to leave us such a lovely review, we really do appreciate it.
We look forward to seeing you again when you're next in London.
All the best,
The MONC Team
Great service
Great service
Great product
Cry quick turnaround from order to finished article
13 agosto 2023
Risposta di MONC
Mr Lea,
It was a pleasure meeting you and feel free to pop in anytime if you need any kind of frame adjustment etc.
All the best,
The MONC Team
Great service and ability to see what…
Great service and ability to see what would suit customer best. Also flexibility to keep store open later so customer's wife could attend and help with final decision on purchase
11 agosto 2023
Risposta di MONC
Dear Ranjit,
It was a pleasure meeting you all and having the chance to introduce you to our Brand.
As we discussed, we are more than happy to help with your lenses if required, next time you're back in London.
All the best,
The MONC Team
Risposta di MONC
Hello Mr Yahya Islami,
Thank you for taking the time to leave us such a positive review, it really does mean the world to us to know we are doing things right.
As always, we strive to help everyone find the perfect pair of sunglasses or specs and we definitely succeeded with your choice.
Hopefully we will get to see you again on your return.
Kind regards,
The MONC Team
Risposta di MONC
Hello JK,
Thank you for taking the time to leave us such a positive review, We really do appreciate it.
We are always here if you need any adjustments or tweeks to the fitting on your new sunglasses.
All the best,
The MONC Team.
Risposta di MONC
Hello Abdulla,
Thank you so much for taking the time to leave us a review, we really do appreciate it.
We look forward to welcoming you back into store when you're next in London.
All the best,
The MONC team
Great customer service— was sent the…
Great customer service— was sent the wrong pair of sunglasses (same design, wrong color frames), and Freddie was quick to respond, apologetic, and resolved the issue with no delay. Their product matches MONC’s customer service— impeccable!
26 giugno 2023
Risposta di MONC
Hi Brian,
Thank you so much for taking the time to leave us such a positive review, even after our slight error.
We look forward to helping you in the future and maybe one day, you'll get to visit our store in London!
Kind regards
The MONC Team
El vendedor fue muy amable
El vendedor fue muy amable, el local muy NET y sencillo de visitar, espacios limpios. Los anteojos, son la vedette del lugar.
El producto, 10 puntos!
24 giugno 2023
Risposta di MONC
Dear Nicolas,
Thank you so much for taking the time to leave us such a nice review.
It was a pleasure meeting you while you where visiting London and we hope to welcome you to store once again.
All the best,
The MONC Team.
Excellent service and breadth of…
Excellent service and breadth of options. Love my new sunglasses 😎
28 giugno 2023
Risposta di MONC
Hi George,
Thank you so much for taking the time to leave us such a positive review, it really does mean alot to us.
We hope to see you in store again soon.
All the best,
The MONC team
Excellent after-sales support
Quick and friendly after-sales support received for a small issue experienced with my spectacle frames. All fixed now!
16 giugno 2023
Risposta di MONC
Good afternoon Pieter,
Thank you so much for your review. As a small independent company, we really do appreciate all the feedback.
please do pop in and see us if you need any other small frame adjustments.
Kind regards
The MONC team
Really knowledgeable and great customer…
Really knowledgeable and great customer service, took a while to get the glasses but the Monc team resolved it and I love the sunglasses.. they feel well made and great quality.
23 giugno 2023
Risposta di MONC
Dear Mark,
Thank you for your kind words, we really do appreciate it.
We look forward to seeing you in the future.
All the best
The MONC Team
Amazing sustainable design and quality
Amazing sustainable design and quality! I own a few models and I keep using them every day.
15 giugno 2023
Risposta di MONC
Hi Marco,
Always great to get feedback from a friend of MONC, we really appreciate it.
We look forward to seeing you in store again very soon.
All the best,
The MONC Team.
Nice range of unusual sunlglasses.
Nice range of, in my case, unusual sunglasses, helpful sales person.
4 giugno 2023
Risposta di MONC
Hi Peter,
Was a pleasure getting to meet you in store and to meet someone who has as big of a sunglasses obsession as myself!
We look forward to seeing you on your next visit to London.
All the best,
The MONC Team
The place to shop for sunglasses
Excellent product, and much appreciated the personal attention from the owner at the store.
4 giugno 2023
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