MONC Recensioni 368

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I love visiting Monc in Marleybone any time I am traveling to London from the US. The manager, Chris Forde is so great to work with. He’s very knowledgeable and helpful and a joy to talk to. I cher... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service. Within a week the Monc team located and refurbished a replacement frame that was no longer part of their stock to replace my main pair of glasses when they broke.

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic !!! I was welcomed onto the stand at The Spirit of Christmas Fair, Sunday 9th November, by Chris the owner of MONC he stopped eating his lunch and spent a great amount of time telling me a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Everything - and I mean - EVERYTHING about Monc makes my heart and soul light up. From their impeccable, restrained contemporary brand codes, the artisanship, wealth of purpose and positive impact, p... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Grossista di occhiali
  2. Ottico
  3. Negozio di occhiali da sole

Scritti dall'azienda

At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

368 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic quality and great looking glasses!

Fantastic quality and great looking glasses! Really happy with them and would definitely recommend!
I also had a great experience in store - excellent service and a really friendly, helpful experience.

10 aprile 2023
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Risposta di MONC

Hello Emily,

Thank you so much for taking the time to leave us such a lovely review, we really do appreciate it.

If you need any adjustments to your sunglasses or help with anything else, please do feel free to pop in.

All the best,
The MONC team

Valutata 5 stelle su 5

Chris was an excellent salesperson and…

Chris was an excellent salesperson and made the experience incredibly enjoyable. The frames are gorgeous and he assisted us in seamlessly finding the right lenses to complete the look. Recommended to all my friends visiting the London area!

22 aprile 2023
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Risposta di MONC

Hi Matty,

It was an absolute pleasure meeting you and helping you choose such a cool pair of sunglasses.

Thank you so much for taking the time to leave us a such a positive review.

We look forward to seeing you the next time you’re in London.

All the best,
The MONC Team

Valutata 5 stelle su 5

An amazing shop with beautiful artfully…

An amazing shop with beautiful artfully made glasses. The service is top! Always left with a feeling of being well looked after. And finally my glasses are lasting!
Highly recommend Monc glasses!
Thank you Freddie for your great services.

18 maggio 2023
Non scritta su invito
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Risposta di MONC

Hello Rabia,

Thank you so much for taking the time to leave us such a lovely and positive review.

We at MONC really do appreciate it and we’re glad to hear you continue to enjoy your experience with us.

As you know, we are always here to help you with anything you may need in the future.

All the best,
The MONC team.

Valutata 5 stelle su 5

Best glasses I’ve ever owned

Great customer service, fantastic quality of glasses. I must have tried on every pair in the shop. Best pair of glasses I’ve ever owned.

14 aprile 2023
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Risposta di MONC

Hi Jack,

Thank you for taking the time to leave us such a positive review.

As a small, British independent company, it really does mean so much to us to hear that we are doing things right.

We look forward to welcoming you back to store in the future.

All the best,
The MONC team

Valutata 5 stelle su 5

A company worth supporting

High quality product, good environmental approach and very efficient service. A company worth supporting!

10 aprile 2023
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Risposta di MONC

Hello Matt,

We at MONC couldn’t be happier that you appreciate how we approach things differently within the world of optics.

We really are trying to make a difference and it’s always great to receive such great feedback.

We are here to help with any other questions you may have in the future.

Kind regards,
The MONC team

Valutata 5 stelle su 5

Amazing experience all around

Absolutely in love with my new pairs of Kallio spectacles and sunglasses, the quality of the product is outstanding! On top of that, the service from Kris & team has been amazing - extremely friendly and helpful with any questions we had. I’ve recommended to all my friends :)

29 aprile 2023
Non scritta su invito
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Risposta di MONC

Dear Javier,

Thank you so much for your lovely comments and feedback.

It really was a pleasure meeting you and helping you choose your new specs and sunglasses.

It goes without saying but you’re welcome to pop in anytime if you need any further help.

All the best,
The MONC Team

Valutata 5 stelle su 5

Another great MONC experience

I was so pleased with the first two pairs of MONC glasses I bought (comfortable and great-looking) that I decided to get two more. The whole experience couldn't have been better from help and suggestions in the choosing phase, to super-fast delivery and on-going support.

30 marzo 2023
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Risposta di MONC

Hi Sue,

Thank you so much for taking the time to leave us such a lovely review. As a small British independent business, it really means so much to us to hear that we’re getting things right.

You are always welcome to pop in for any adjustments you may need on your specs and sunglasses or just for a chat.

Let us know if there’s anything we can help you with in the future.

Kind regards
The MONC Team.

Valutata 5 stelle su 5

Great frames and service!

My partner and I both wondered into Monc accidentally and within a few minutes realised we were both going to buy some glasses. All the frames seem to fit better than other stores we’ve tried. And they have a broad range of finishes for every frame, so you can find exactly what you’re after.

Chris was super helpful and friendly, and we thoroughly enjoyed chatting with him. Always made to feel like there’s plenty of time to help us.

I’d thoroughly recommend Monc to anyone! Thanks :)

31 marzo 2023
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Risposta di MONC

Dear James,

Thank you so much for taking the time to leave such a lovely review, it really does mean so much to the entire team at MONC.

Honestly it was a pleasure meeting you both and getting the chance to get to know you.

We look forward to seeing you when you get back from your tour.

All the best,

The MONC team

Valutata 5 stelle su 5

Friendly and informative in-store…

Friendly and informative in-store experience, solid brand story and product knowledge followed up by super-responsive personal online correspondence. Very happy with my new glasses: thanks, Monc!

16 marzo 2023
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Risposta di MONC

Hello Mil,

It was a pleasure meeting you both and having the chance to find the perfect pair of glasses for you.

Thank you for leaving such a positive review, we really do appreciate it and please do keep in touch if you need any further help in the future.

All the best
The MONC Team

Valutata 5 stelle su 5

Unique

Unique
Beautifully designed!

12 marzo 2023
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Risposta di MONC

Dear Sabah,

Thank you so much for taking the time to leave us a review, we do really appreciate your feedback.

If there’s anything we can help you with in the future, please don’t hesitate in getting in touch.

All the best,
The MONC Team

Valutata 5 stelle su 5

Excellent sunglasses

Friendly, competent advice. Warm, beautiful and calm atmosphere. Great product !

9 marzo 2023
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Risposta di MONC

Hello Tanja,

Thank you so much for taking the time to leave us such a lovely review, we really do appreciate it and I know you will look fab this summer in your new Kallio Sunglasses.

As always, we are here if you have any questions or need any adjustments on your sunglasses.

All the best,
The MONC Team

Valutata 5 stelle su 5

I bought my second pair of sunglasses…

I bought my second pair of sunglasses at MONC because I simply fell in love with their design and quality.

4 marzo 2023
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Risposta di MONC

Good Morning Diana,

Thank you so much for taking the time to leave us a review, We really do appreciate it and we are always here if you need any help in the future.

All the best

The MONC Team

Valutata 5 stelle su 5
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Risposta di MONC

Hello Maral,

Thank you so much for taking the time to leave us such a positive review.

As a small British business, it means a lot to us to hear we are getting things right.

We are always here for any questions or queries.

All the best

The MONC Team

Valutata 5 stelle su 5

Amazing

Amazing, Monc glasses and sun glasses are the best.
They come in wonderful colours and fun wearable styles. The staff are always lovely and helpful and the after service for the glasses is just great.

27 febbraio 2023
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Risposta di MONC

Hello Caroline,

Thank you so much for taking the time to leave us such a positive review.

It was lovely meeting you in store and I’m glad we could help you once again.

We are always here for any repairs or new styles you might be interested in, please do just let us know.

All the Best

The MONC Team

Valutata 5 stelle su 5

Cool frames & good lens replacement service

I mailed my Monc frames in to store have new prescription lenses put in. No complaints, cost was reasonable and the service was efficient.

21 febbraio 2023
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Risposta di MONC

Hello Carrie,

Thank you for taking the time to leave such a positive review.

Here at MONC, we try to make everything as easy as possible and it’s good to hear that we are getting things right.

We are always here and ready to help with all your eye care needs.

Kind regards,
The MONC team.

Valutata 5 stelle su 5

Amazing customer service

Chris was absolutely amazing with a great eye for picking frames to suit the face.

24 febbraio 2023
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Risposta di MONC

Hello Byron,

Thank you for taking the time to leave such a lovely review.

It was a pleasure meeting you both and being able to help you choose the perfect new pair of glasses.

I know that we’ll be seeing you both again soon and we look forward to it.

Kind regards

The MONC team

Valutata 5 stelle su 5

LOVE

LOVE! Your employee was a joy and I love the backstory and vibe - would def recommend

3 febbraio 2023
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Risposta di MONC

Dear Alia,

Thank you for your kind words, we really do appreciate you taking the time to leave us a review and honestly, it was a pleasure meeting you and getting to know you a little.

We are here if you ever need anything or feel free to pop in and say hello night time you’re passing through London.

All the best

The MONC team

Valutata 5 stelle su 5

Beautiful shop and amazing team.

17 febbraio 2023
Non scritta su invito
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Risposta di MONC

Good Morning Jules,

Thank you so much for taking the time to leave us a review.

If there’s anything we can help you with in the future, please do let one of the team know.

Hope to see you soon.

The MONC team

Valutata 5 stelle su 5

Amazing service!

I managed to damage my glasses quite severely. The Monc team were fantastic! They repaired the frames and had them couriered to me the next day. Amazing product, excellent service

18 gennaio 2023
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Risposta di MONC

Hi Jack,

Thank you so much for leaving such a positive review, it really does mean a lot to us.

Well I’m glad we could help with the repair and if you need any further assistance in the future, please do let us know.

All the best
The MONC team

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