Millets - Southsea Recensioni 

790
TrustScore 5 su 5

5,0

5 Palmerston Road, PO5 3QQ Southsea, GB


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Valutata 4 stelle su 5

So useful to have a local shop with well informed staff. Not sure I want to be asked to donate to your chosen charity, why not have a info up on a board at the till and make it more voluntary

L'azienda ha risposto

Valutata 4 stelle su 5

Polite and efficient staff. Although they did not notice that they and a customer was taking up a lot of space and blocking the way.

L'azienda ha risposto

Valutata 5 stelle su 5

We were served by happy, extremely helpful yet not ‘pushy’ female staff. They were knowledgeable and had experience of the areas we needed help with (marine and safari trekking equipment). Millets had... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A very helpful young man working in the Southsea branch of Millets helped my daughter choose a backpack for travelling. He pointed out the features required for the type of trip my daughter planned, s... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Southsea

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 5 Palmerston Road, PO5 3QQ, Southsea, Regno Unito

  • 02392 009461

5,0

Eccellente

TrustScore 5 su 5

790 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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5,0

Tutte le recensioni

(790)

5600 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Called into Southsea branch last…

Called into Southsea branch last Friday,served by Steve/Chris,very helpful,orded trousers to be delivered to home,turned up day,trousers fine,belt very cheap,great service in shop/warehouse.

29 aprile 2024
Logo di Millets - Southsea

Risposta di Millets - Southsea

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

First Class

Friendly, knowledgeable and helpful staff who showed me various options and pointed out alternatives in all price ranges. No pressure, just a great service.

28 aprile 2024
Non scritta su invito
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Risposta di Millets - Southsea

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Thanks!

Thanks, guys, for your friendly help when I came in to buy some men’s walking trousers.

25 aprile 2024
Non scritta su invito
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Risposta di Millets - Southsea

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Jim and Chris are both amazing

Jim and Chris were both immensely helpful today in helping me pick out a range of gear for a big hike I’m doing. They were both friendly and approachable and their help and advice are truly invaluable.

25 aprile 2024
Non scritta su invito
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Risposta di Millets - Southsea

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valutata 4 stelle su 5

The attentive response, Nadya was very helpful

The attentive response

23 aprile 2024
Non scritta su invito
Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

Thanks for your feedback.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Bought some walking boots

Bought some walking boots. Staff member was helpful, knowledgeable and friendly. Great to have a local outdoor shop and pleased to support them.

20 aprile 2024
Non scritta su invito
Logo di Millets - Southsea

Risposta di Millets - Southsea

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Amazing service from Malachi

Helpful and well informed service from Malachi

20 aprile 2024
Non scritta su invito
Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

Good service, stocked what I needed

Went in for some Tech Wash to keep my waterproofs performing well. Realised I also wanted a new, portable first aid kit for my scout group. Needed no help with either of those things and the shop staff judged it pretty well, presenting in a way that was accessible without being intrusive or overbearing. Staff were happy to point me in the direction of the best prices and I left thinking it had been a positive experience. TBF I often use this branch and the branch in Fareham and both give me the same impression of a knowledgeable team who are genuinely interested in the products they sell.

18 aprile 2024
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Risposta di Millets - Southsea

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Friendly and knowledgeable

Friendly and knowledgeable

18 aprile 2024
Non scritta su invito
Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

staff where very helpful…

The shop staff where very helpful,the item I asked for was not in stock however the assistant checked and ordered it on line for me and had it delivered to home brilliant very helpful

14 aprile 2024
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Risposta di Millets - Southsea

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Good customer service and product

Excellent customer service from Chris who had a great knowledge of boots and waterproof coats and the quality aspects of materials. Good discount in store. Friendly and helpful. I bought a pair of Brasher's Countryman, very good. In wet ground conditions I would recommend, before first use, a wet boot followed by leather spray treatment followed 24 hrs later with a light application of dubbin.

4 aprile 2024
Non scritta su invito
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Risposta di Millets - Southsea

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Good customer experience

Good range of walking trousers i was looking for. Friendly chap advised about additional stock out the back. Left me to browse and provided the size i required when requsted. Very good service overall.

11 aprile 2024
Non scritta su invito
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Risposta di Millets - Southsea

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Great team.

I was really let down by Brasher online, who cancelled my order due to not having the stock, but they didn’t inform me. Really hard to get hold of them at all to rectify. However, called Millets and Chris was amazing, found what I needed, put them aside until I could get in and helped me loads in store. He really turned a rubbish day around, thank you Chris!

8 aprile 2024
Non scritta su invito
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Risposta di Millets - Southsea

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

I've always been pleased with Millets. the…

I've always been pleased with the service at Millets in Southsea, and today was no exception. The chap who served was very helpful and answered all my questions and obviously knew the products well, as a result of which I bought a coat that I am more than satisfied with. Top marks,

8 aprile 2024
Non scritta su invito
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Risposta di Millets - Southsea

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpful staff

3 aprile 2024
Non scritta su invito
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Risposta di Millets - Southsea

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Staff went over and above

Staff went over and above.
I needed some gloves that were wind/ water protective - these are currently out of season. Nadys and Emily went out back and found a box of the old season products. They helped me search through the box until I found the perfect pair - I was so grateful they did this for me! Nadys approached me when I was looking confused searching for other products and offered for me to try the items on - thank you very much!

2 aprile 2024
Non scritta su invito
Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valutata 5 stelle su 5

I’ve shopped at millers for years and…

I’ve shopped at millers for years and have also felt the staff are attentive, knowledgeable and offer good advice about products - excellent service

31 marzo 2024
Non scritta su invito
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Risposta di Millets - Southsea

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

The employee jack was hugely helpful in…

The employee jack was hugely helpful in helping my select my kit I needed for my trip. He was also very polite and also discussed the different options available.

26 marzo 2024
Non scritta su invito
Logo di Millets - Southsea

Risposta di Millets - Southsea

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Great team who are always happy to…

Great team who are always happy to help. Bought some merino baselayera for an upcoming ski trip, they were a great price!

25 marzo 2024
Non scritta su invito
Logo di Millets - Southsea

Risposta di Millets - Southsea

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service and helpful member of…

Great service and helpful member of staff - Emily.

25 marzo 2024
Non scritta su invito
Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

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