Millets - Southsea Recensioni 

790
TrustScore 5 su 5

5,0

5 Palmerston Road, PO5 3QQ Southsea, GB


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Valutata 4 stelle su 5

So useful to have a local shop with well informed staff. Not sure I want to be asked to donate to your chosen charity, why not have a info up on a board at the till and make it more voluntary

L'azienda ha risposto

Valutata 4 stelle su 5

Polite and efficient staff. Although they did not notice that they and a customer was taking up a lot of space and blocking the way.

L'azienda ha risposto

Valutata 5 stelle su 5

We were served by happy, extremely helpful yet not ‘pushy’ female staff. They were knowledgeable and had experience of the areas we needed help with (marine and safari trekking equipment). Millets had... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A very helpful young man working in the Southsea branch of Millets helped my daughter choose a backpack for travelling. He pointed out the features required for the type of trip my daughter planned, s... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Southsea

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 5 Palmerston Road, PO5 3QQ, Southsea, Regno Unito

  • 02392 009461

5,0

Eccellente

TrustScore 5 su 5

790 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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5,0

Tutte le recensioni

(790)

5600 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Really good selection of outdoor…

Really good selection of outdoor equipment in the store. Friendly and knowledgeable staff. Great shopping experience, thank you.

10 giugno 2024
Non scritta su invito
Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service

I just nipped in for a lightweight rainproof jacket and was treated with a smile and a hello. The sevice I received was great. Thank you!

8 giugno 2024
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Risposta di Millets - Southsea

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

As ever a pleasure to shop at my local…

As ever a pleasure to shop at my local Millets shop. Good products, good prices and friendly well informed staff.

10 giugno 2024
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Friendly and helpful

Friendly and helpful

10 giugno 2024
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Brilliant experience

As soon as I entered the store I was greeted by a member of staff who became my assistant during my time in the shop. I personally think they were very helpful. Firstly helping with a refund as I had unfortunately ordered the wrong size. He went on to help & advise on some more work boots. He kindly got out a few different sizes & styles & waited patiently while I tried them on, I did find the perfect pair & made a purchase. It did appear that the assistant I now know as Jack was very genuine in his role & this is why I feel he deserves a mention. This experience has definitely resulted in myself wanting to return to the shop again when I need to.

9 giugno 2024
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valutata 5 stelle su 5

Brilliant service and very knowledgeable staff

Brilliant service and very knowledgeable team members. Thanks for your helping picking up some new walking boots!

8 giugno 2024
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Jakub was a good staff member

Jakub was a good staff member.

I knew what I wanted - got prompt and efficient service and was out within 5 mins.

Friendly and helpful.

Decent range of products. Had a browse and will come back for the rest of my equipment.

3 giugno 2024
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service

Always use this shop. Display is good and changes. Staff are very professional and polite. Always very welcoming.

1 giugno 2024
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valutata 5 stelle su 5

Proactive and dynamic employees

I don’t usually take the time to write customer reviews on the Internet, but I believe this time I had too much if a pleasant experience in Millets not to do so. Sam and Jack kingly advised me throughout my shopping, with exceptional patience and giving truly insightful thoughts on what to buy or not. I initially went there to buy a few things and buy the rest online, but they provided such a good service that I ended up changing my mind and bought everything there. Also, I went back to return a few items 3 weeks later and there was no problem with it - they didn’t thoroughly inspect the items but instead prioritised customer satisfaction by proceeding quickly to the refund. They even asked how was my camping trip and remembered where I had gone, which is an example of their high attention to detail. Keep it up!

12 maggio 2024
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Risposta di Millets - Southsea

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpful and easy to brouse

28 maggio 2024
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Risposta di Millets - Southsea

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Millets Customer Care Team

Valutata 5 stelle su 5

Friendly

Friendly, courteous and helpful.

26 maggio 2024
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

Just bought some walking trousers for my daughter for her Gold DofE, she's just coming back from a broken leg playing rugby, and Jack offered lots of sound advice about the different types of trousers available. I couldn't fault him, thank you.

21 maggio 2024
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Incredibly helpful, thank you

Jack was incredibly helpful in sorting out an exchange for our faulty tent, which telephone customer service had been unable to do. This is consistently my experience with this store - the staff go above and beyond to help. Very grateful

20 maggio 2024
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

Staff here are always very helpful and…

Staff here are always very helpful and knowledgeable about the products in store. Purchased a new pair of walking boots and was served by Chris. He took the time to help me find the right boots for my needs which I really appreciated. Many thanks to Chris and the other staff members for consistently doing a great job.

17 maggio 2024
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Valutata 5 stelle su 5

Hiking equipment

My son needed equipment for the D of E Award. Sam assisted us and was amazing. He was extremely knowledgeable, advised us on what to buy and gave advice to help my son on his camping trip. Thanks for giving us excellent service.

27 aprile 2024
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Peter Storm Pennine jacket

Purchased a Peter Storm Pennine jacket after trying on many other types and makes. It's well made with plenty of zipped pockets and great value for money. The shop assistant could not have been more helpful. Nothing was too much trouble. I highly recommend the Southsea outlet.

6 maggio 2024
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Valutata 5 stelle su 5

Very very helpful staff

Very very helpful staff, knowledgeable and switched on about what I needed (my son's Bronze DofE weekend)

6 maggio 2024
Non scritta su invito
Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service and great advice

Excellent service and great advice. Felt that I was being well looked after. Thank you Chris. Boots very comfortable.

2 maggio 2024
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff, quality equipment, good price.

3 maggio 2024
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Nice staff and good service

Nice staff and good service

2 maggio 2024
Non scritta su invito
Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

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