Millets - Southsea Recensioni 790

TrustScore 5 su 5

5,0

5 Palmerston Road, PO5 3QQ Southsea, GB


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Valutata 4 stelle su 5

So useful to have a local shop with well informed staff. Not sure I want to be asked to donate to your chosen charity, why not have a info up on a board at the till and make it more voluntary

L'azienda ha risposto

Valutata 4 stelle su 5

Polite and efficient staff. Although they did not notice that they and a customer was taking up a lot of space and blocking the way.

L'azienda ha risposto

Valutata 5 stelle su 5

We were served by happy, extremely helpful yet not ‘pushy’ female staff. They were knowledgeable and had experience of the areas we needed help with (marine and safari trekking equipment). Millets had... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A very helpful young man working in the Southsea branch of Millets helped my daughter choose a backpack for travelling. He pointed out the features required for the type of trip my daughter planned, s... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Southsea

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 5 Palmerston Road, PO5 3QQ, Southsea, Regno Unito

  • 02392 009461

5,0

Eccellente

TrustScore 5 su 5

790 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Both seem very good


Both seem very good. Only use so far

12 maggio 2026
Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Pleasant staff and prices

Pleasant staff and prices. Great pity they are no longer there

27 febbraio 2026
Logo di Millets - Southsea

Risposta di Millets - Southsea

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Very good range of quality products at…

Very good range of quality products at sensible prices.
Super-helpful staff in Southsea store. Highly recommended.

19 dicembre 2025
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Risposta di Millets - Southsea

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent customer service had a return…

Excellent customer service had a return which was easy. Well stocked shop

10 gennaio 2026
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Risposta di Millets - Southsea

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Millets Customer Care Team

Valutata 5 stelle su 5

Great British Store

Great British Store, with excellent product knowledge and service.

28 dicembre 2025
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Risposta di Millets - Southsea

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Great customer service from the ladies…

Great customer service from the ladies in southend , bunny very helpful !

6 dicembre 2025
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

Helpful and friendly staff

Helpful and friendly staff. Good price for item

1 dicembre 2025
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

I first came in weeks ago ( date of…

I first came in weeks ago ( date of experience 11.9.25 is an estimate, sorry can't remember exact dates, but they might remember me! ) I was in a rush but spoke with Katt about hiking boots who was extremely helpful, honest, polite and knowledgeable. Because she was so lovely and helpful, said I would only come back on the days she was in to buy a pair of hiking boots with her knowledge!
Unfortunately I returned on the wrong day to buy my hiking boots, Katt wasn't in (was my mistake, got the days wrong!) Fed up that I wasn't going to get Katt's expertise, the lovely, polite and helpful Kiera said she would get someone else to help me.
Well, once again Jakes knowledge, honesty, expertise and patience with all my questions, totally impressed me, he was so polite.
I can't explain enough how these 3 people are an absolute credit to this store in Southsea and only wish every shop you entered was like this, filled with Katts, Jakes and Kieras.
What beautiful souls they are and so very grateful for their help, time and patience 🙏 Would HIGHLY RECOMMEND shopping here.
By the way, I bought my hiking boots...so thank you everyone 😀

11 settembre 2025
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Risposta di Millets - Southsea

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Valutata 5 stelle su 5

Great customer service and friendly…

Great customer service and friendly knowledgeable staff. I took an item back (boots) that stitching had failed on after a couple of days use. I couldn't find receipt just my online record. The gent who served me found my till receipt and completed the exchange. Thank you for exemplary customer service

14 ottobre 2025
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Risposta di Millets - Southsea

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

The male assistant was very helpful…

The male assistant was very helpful when I needed to purchase a rain jacket and some suede waterproofing spray .
I explained what I needed and he showed some great reasonably priced items .

22 settembre 2025
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Risposta di Millets - Southsea

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service 5*

This was my first time shopping with you, and I was very impressed by the two young male staff members who assisted me in purchasing a raincoat and wellies. I needed to try on several coats, and throughout the process they remained patient, helpful, and unfailingly polite. Young people often receive unfair criticism, but these two demonstrated the kind of manners and attitude any parent would be proud of. Well done to them – I’ll definitely be returning to the Portsmouth Southsea branch.

20 settembre 2025
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Risposta di Millets - Southsea

Hi,

We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Great staff in this store

Great staff in this store. Very knowlegable and helpful. Served by Chris this time, but Jake also knows his stuff.

12 settembre 2025
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Risposta di Millets - Southsea

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service

Excellent service , friendly staff and great price .
So lucky to have one so local

14 luglio 2025
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 4 stelle su 5

An informed local shop

So useful to have a local shop with well informed staff.
Not sure I want to be asked to donate to your chosen charity, why not have a info up on a board at the till and make it more voluntary

29 luglio 2025
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

Thank you for providing your review.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Why shopping in-store is vital and beneficial

Katt served me and was extremely helpful and patient.
I had gone in to buy a repacement pair of Merrell's sandals which had lasted 20yrs but as I now have arthritic big toe joints, finding the right size in footwear is very problematic.
Being able to shop in-store is essential for me, I was able to try on and compare the fit of different sizes in both men's and women's sandals.
By the time I left the store, I was confident that I had explored all possibilities and had bought the pair which offered the best chance of many years of comfort.
I really appreciated Katt's willingness to give me as much time as I needed to make my decision.

29 luglio 2025
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Valutata 5 stelle su 5

Very friendly and knowledgeable staff

Very friendly and knowledgeable staff: Chris and Jake. Excellent service and advice on the camping equipment we purchased, many thanks. I always recommend this shop.

26 luglio 2025
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Good shop…

Only stopped so dog could have a drink from bowl they have outside and saw sandals on sale rack. They were a good fit and same as ones I've had for years from there so got them. Young guy serving was polite and friendly. It's nice that dogs are welcome and he was even given a treat. These shops are so few and far between I really hope this one stays in Palmerston road. Me and my husband often buy things in there

26 luglio 2025
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Employee was super helpful with finding…

Employee was super helpful with finding everything I needed today!

23 luglio 2025
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Lovely Staff; Excellent Store!

What amazing staff! The Southsea Millet's staff are always friendly, attentive and kind. The shop may be small, but it is very well stocked - and there are great bargains to be had! Perfect for a fairweather hiker like me.

16 luglio 2025
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Logo di Millets - Southsea

Risposta di Millets - Southsea

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valutata 5 stelle su 5

A really warm welcome at Millets in Southsea…

We were really pleased with the welcome by Nadya. At the Southsea branch of Millets. We had received a awful lot of help. We bought some fleeces, t shirts and a pair of Merrell sandals.

18 giugno 2025
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Risposta di Millets - Southsea

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

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