Millets - Barnstaple Recensioni 

514
TrustScore 5 su 5

5,0

85 High Street, EX31 1SS Barnstaple, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Wanted to buy some waterproof light running/trekking shoes. Ryan gave me lots of advice on different makes and their specific fitting, width, etc. Absolutely did not push for a sale, but I did buy, w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great store staff who both knowledgeable and very happy to help. With a child going on his first Duke of edinburgh expedition it was exceptionally helpful with all their experience!!

L'azienda ha risposto

Valutata 4 stelle su 5

Returned a faulty item of clothing, unfortunately they didnt have a replacement in my size. However, I decided to look at better quality jackets and Rob was very helpful in me deciding which one to g... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Penny and Elliot were very friendly and helpful. They helped me with a new rain jacket, a pair of walking shoes, and some sandels efficiently. When I told them I had some time in the MOD they kindly g... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Barnstaple

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 85 High Street, EX31 1SS, Barnstaple, Regno Unito

  • 01613 937060

5,0

Eccellente

TrustScore 5 su 5

514 recensioni

5 stelle
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3 stelle
2 stelle
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5,0

Tutte le recensioni

(514)

5071 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Penny was amazing

Penny was amazing, so willing to help. A real asset to the team :)

23 maggio 2024
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Risposta di Millets - Barnstaple

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

Great customer service

Fantastic customer service I was met with a cheery hello and nothing was too much trouble. Thank you Mitch and Jeremy I will definitely be back.

20 maggio 2024
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Risposta di Millets - Barnstaple

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

A well stocked shop and very helpful &…

A well stocked shop and very helpful & friendly staff.
Thank you.

17 maggio 2024
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Risposta di Millets - Barnstaple

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Elliott was very helpfulI…

Elliott was very helpful today when I visited to buy footwear. His knowledge and enthusiasm went a long way in helping me to select the best product for my needs. I hope the company appreciate the effort he makes to ensure customers leave the shop with the most suitable item.

16 maggio 2024
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Risposta di Millets - Barnstaple

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Great store!

The staff were very friendly, helpful and patient. I always find this the best place to buy my walking shoes and boots.

12 maggio 2024
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Risposta di Millets - Barnstaple

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 4 stelle su 5

Good service

Served by Elliott who was very helpful and gave us good advice. Ordered a product they didn't have in stock to be delivered to my home address

15 maggio 2024
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Risposta di Millets - Barnstaple

Hi,

Thanks for choosing to shop with us and thanks for your review.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

We were served today by Elliott and…

We were served today by Elliott and Rob, with kindness, good humour and sound knowledgeable advice, based upon personal experience and recommendation. Excellent customer service, something that is lacking when shopping online. Thanks Elliott and Rob....we will be back!

14 maggio 2024
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Risposta di Millets - Barnstaple

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Returned a faulty tent

Returned a faulty tent. Rob and jeremey were very helpful and I was out the store with a brand new tent in no time at all. Only if all return experiences were like this one! Thanks gents for making it so straight forward

9 maggio 2024
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Risposta di Millets - Barnstaple

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Product return

Had to return a faulty tent bought online, so decided to drop it to my local store rather than wait in for collection. The plan was to return faulty tent and reorder the same one. Unfortunately it was now out of Stock.
Massive thanks to Mitch who's customer service was outstanding, offered us advice and sorted us an excellent deal on a replacement tent.
10/10

8 maggio 2024
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Risposta di Millets - Barnstaple

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent advice and guidance from Rob…

Excellent advice and guidance from Rob in store. Help given to choose right product

7 maggio 2024
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Logo di Millets - Barnstaple

Risposta di Millets - Barnstaple

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Elliot was very good knowing his facts…

Elliot was very good knowing his facts and explaining not gust waht was good and bad but what things were practical

5 maggio 2024
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Risposta di Millets - Barnstaple

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service from Elliott

Elliott took the time to explain pros and cons of what we were looking for without just pushing us to the most expensive item but rather what suited us best. Really appreciate this high level of customer service from him and the rest of the staff in the store.

4 maggio 2024
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Risposta di Millets - Barnstaple

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

Knowledgeable Staff

Good service from Elliott in the Barnstaple store today when buying walking boots. He was very knowledgeable and helpful and took time to make sure we got the right ones.

2 maggio 2024
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Risposta di Millets - Barnstaple

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Good advice

Good advice, helpful service by Elliott when buying new walking shoes. Looking forward to trying them out. Thanks again Millets in Barnstaple.

30 aprile 2024
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Risposta di Millets - Barnstaple

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

I went into the Barnstaple shop of…

I went into the Barnstaple shop of Millets to buy another pair of trousers. I am a size 30 and I picked up a pair of this size and took it to the checkout. Fortunately the person who served me (Rob) asked whether I really wanted a size 30 short. I was very pleased he did this as I was actually looking for a size 30 regular. Had I found this out when I got home I would have had to make another unnecessary trip into town so many thanks to Rob for being on the ball

29 aprile 2024
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Risposta di Millets - Barnstaple

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Helpful and friendly staff.

Helpful and friendly staff.

28 aprile 2024
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Logo di Millets - Barnstaple

Risposta di Millets - Barnstaple

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Rob was very patient with me making a…

Rob was very patient with me making a decision on buying boots, trying various ones on & off, offering helpful advice. I'm very happy with the chosen walking boots

8 aprile 2024
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Logo di Millets - Barnstaple

Risposta di Millets - Barnstaple

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

As expected…

Great service from Jeremy in Millets Barnstaple today. Went in for 2 OS maps and happy to find they had stock of all the maps you could want at the cheapest price 👍🏻

23 aprile 2024
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Risposta di Millets - Barnstaple

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Tech wash

Went into the store to pick up some tech wash for clothing, Jeremy the sales assistant was very helpful.

18 aprile 2024
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Risposta di Millets - Barnstaple

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Walking Boots

After breaking ankle last year needed good pair of supportive books to get walking again but have wider feet and a lot don't fit! Staff in local shop knew best makes to get for me to try, one mid price and one more expensive, gave me advice but also left me to make my mind up in my own time and didn't put any pressure on me. Bought Peter Storm Caldbeck (ladies) which are fine and pretty sure they are going to comfortable, so happy with this purchase all round.

8 aprile 2024
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Risposta di Millets - Barnstaple

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

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