Millets - Barnstaple Recensioni 

514
TrustScore 5 su 5

5,0

85 High Street, EX31 1SS Barnstaple, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Wanted to buy some waterproof light running/trekking shoes. Ryan gave me lots of advice on different makes and their specific fitting, width, etc. Absolutely did not push for a sale, but I did buy, w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great store staff who both knowledgeable and very happy to help. With a child going on his first Duke of edinburgh expedition it was exceptionally helpful with all their experience!!

L'azienda ha risposto

Valutata 4 stelle su 5

Returned a faulty item of clothing, unfortunately they didnt have a replacement in my size. However, I decided to look at better quality jackets and Rob was very helpful in me deciding which one to g... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Penny and Elliot were very friendly and helpful. They helped me with a new rain jacket, a pair of walking shoes, and some sandels efficiently. When I told them I had some time in the MOD they kindly g... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Barnstaple

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 85 High Street, EX31 1SS, Barnstaple, Regno Unito

  • 01613 937060

5,0

Eccellente

TrustScore 5 su 5

514 recensioni

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2 stelle
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5,0

Tutte le recensioni

(514)

5295 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I popped in a few weeks ago to pick up…

I popped in a few weeks ago to pick up a tent, roll mat and sleeping bag.
I made a beeline for one of the assistants in the shop knowing full well I would need help. Mitch was so helpful, friendly and knowledgeable.
It was like having a personal shopper.
I can safely say that the tent stayed dry and the sleeping bag was warm but unfortunately the self inflating roll mat was a bit uncomfortable and I kept slipping off it but I will pop back in and get a better one before my next trip.
Great service.

8 luglio 2024
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Risposta di Millets - Barnstaple

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Popped into Barnstaple Millets today to see sale promotions and walked out with 3 pairs of walking boots…!!!

I popped into the shop to have a look on the sale promotions in my local Millets store in Barnstaple today…

Jeremy and Mitch were extremely helpful on finding the right walking boot for me and for my budget..

With the great offer on walking boots and being a good price, I bought 3 pairs of walking boots..

Jeremy and Mitch were absolutely brilliant and when asked for information on a product they were both extremely helpful, but not pushy to make a sale…

Thank you guys for making shopping for walking boots a pleasurable experience, till next time…!!

Many thanks

Sandra Pierce

21 luglio 2024
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Risposta di Millets - Barnstaple

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent Elliott!

Elliott was exceptionally knowledgeable, helpful and friendly. He gave us excellent advice. We couldn’t have asked for better service. Excellent!

15 luglio 2024
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Risposta di Millets - Barnstaple

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Absolutely first class service from…

Absolutely first class service from start to finish!
Unfortunately my shoes didn’t feet and there was no half sizes and I had no trouble what so ever getting a refund
Everyone was polite so nice to see these days
Thank you

6 luglio 2024
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Risposta di Millets - Barnstaple

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service

We have used Millets several times over the years and the staff in Barnstaple have always been helpful. I have had some Scarpa walking boots from the store which repeatedly split and each time the Manager Rob has been very customer focused and helpful and i have been given replacements. Our recent visit was on July 6th 2024 and Rob was very helpful and pleasant a credit to Millets so much so that my husband also bought a new pair of walking boots.

6 luglio 2024
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Risposta di Millets - Barnstaple

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Lovely store.

I wanted a new pair of walking boots after seeing them on line. I prefer to try them on so went into Millets in Barnstable. Mitch the salesman couldn’t have been more helpful. He was friendly, knowledgeable and patient. The store is welcoming and we didn’t feel rushed. Mitch is a credit to your company. Would thoroughly recommend a visit to the store.

3 luglio 2024
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Risposta di Millets - Barnstaple

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service

Great service - super helpful and friendly as always - thanks 🙏

28 giugno 2024
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Risposta di Millets - Barnstaple

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Great staff :)

Mitch was great, really knowledgeable and helpful with boot selection.

15 giugno 2024
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Risposta di Millets - Barnstaple

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Elliot was brilliant

Elliot was brilliant, knowledgeable, patient, friendly many thanks

24 giugno 2024
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Risposta di Millets - Barnstaple

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Outstanding customer service

Outstanding customer service. Fantastic quality products at Amazing prices. Thanks Jeremy for your help and patience. Many thanks and kind regards Mark B.

19 giugno 2024
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Risposta di Millets - Barnstaple

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

The store is very well presented and…

The store is very well presented and the staff are very friendly.

14 giugno 2024
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Risposta di Millets - Barnstaple

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Fantastic customer service by Rob

Fantastic customer service by Rob, very helpful will be returning for more of his knowledge in the very near future

14 giugno 2024
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Risposta di Millets - Barnstaple

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Was served by Rob

Was served by Rob, amazing customer service as always and very helpful and knowledgeable on all products I needed thank you again and will see you soon

14 giugno 2024
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Risposta di Millets - Barnstaple

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Super helpful staff

Super helpful staff who helped me with the shoes I wanted.
Store was clean and tidy and staff were helpful and friendly.

14 giugno 2024
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Risposta di Millets - Barnstaple

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Friendly and helpful team

Very friendly and helpful team. Helped me find exactly what I was looking for. The store was nicely laid out too with a good variety of stock.

7 giugno 2024
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Risposta di Millets - Barnstaple

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Understanding the clients needs.

I was served by Jeremy this morning who was extremely helpful and accommodating by letting me remove the insoles in the boots I tried on, to allow me to insert my medical orthotics to make sure my choice of footwear would be correct.

30 maggio 2024
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Risposta di Millets - Barnstaple

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Jeremy at Barnstable was so helpful in…

Jeremy at Barnstable was so helpful in helping me find walking boots. I’ve been looking for a while. He offered advise and answered my questions knowingly

29 maggio 2024
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Risposta di Millets - Barnstaple

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Helpful staff

Elliott was very patient and helpful in assisting me in choosing a pair of walking boots

28 maggio 2024
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Risposta di Millets - Barnstaple

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Sever by Rob and Jeremy

Sever by Rob and Jeremy, they were both very helpful and friendly.

26 maggio 2024
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Risposta di Millets - Barnstaple

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

We popped in to Milletts to get my son…

We popped in to Milletts to get my son some crocs. Jeremy was really helpful and my son was happy when we walked out with a lovely new pair. Thank you!

26 maggio 2024
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Risposta di Millets - Barnstaple

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

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