Wanted to buy some waterproof light running/trekking shoes. Ryan gave me lots of advice on different makes and their specific fitting, width, etc. Absolutely did not push for a sale, but I did buy, w... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great store staff who both knowledgeable and very happy to help. With a child going on his first Duke of edinburgh expedition it was exceptionally helpful with all their experience!!
L'azienda ha risposto
Returned a faulty item of clothing, unfortunately they didnt have a replacement in my size. However, I decided to look at better quality jackets and Rob was very helpful in me deciding which one to g... Leggi di più
L'azienda ha risposto
Penny and Elliot were very friendly and helpful. They helped me with a new rain jacket, a pair of walking shoes, and some sandels efficiently. When I told them I had some time in the MOD they kindly g... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento e attrezzature outdoor
- Negozio di abbigliamento activewear
- Negozio di borse e valigie
- Negozio di articoli per il campeggio
Informazioni su Millets - Barnstaple
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informazioni di contatto
85 High Street, EX31 1SS, Barnstaple, Regno Unito
- 01613 937060
5,0
Eccellente
514 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Brilliant service from Elliott when…
Brilliant service from Elliott when purchasing new walking boots. Very knowledgable and friendly. Thanks
14 aprile 2024
Non scritta su invito
Risposta di Millets - Barnstaple
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Elliot was friendly and knowledgable!
Elliot was friendly and knowledgable!
3 aprile 2024
Non scritta su invito
Risposta di Millets - Barnstaple
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Risposta di Millets - Barnstaple
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Elliot… Just call him the boot man
Elliot… Just call him the boot man! Elliot gave really great advice to make sure we got the walking boots we need for our upcoming hikes this year. We were planning on visiting a few specialist outdoor stores today but no need Elliot was the only person we needed to speak to today - THANK YOU 🙏
4 aprile 2024
Non scritta su invito
Risposta di Millets - Barnstaple
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Very helpful staff
Very helpful staff, Mitch was very good to provide the various info to be able to order the walking boots I needed easily and also with a really good discount.
Very satisfied thanks
30 marzo 2024
Non scritta su invito
Risposta di Millets - Barnstaple
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Good shopping experience
Friendly, knowledgeable, no pressure. Elliot was great.
Definitely a good shopping experience.
20 marzo 2024
Non scritta su invito
Risposta di Millets - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
friendly, helpful, knowledgable staff
Rob was super friendly and helpful finding the kit we needed for a ten tors training walk. His knowledge of the event and the equipment was 2nd to none.
15 marzo 2024
Non scritta su invito
Risposta di Millets - Barnstaple
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Amazing shop for all walking and hiking…
Amazing shop for all walking and hiking needs and very friendly staff
6 marzo 2024
Non scritta su invito
Risposta di Millets - Barnstaple
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Good service
Very helpful and polite service from Elliott both on the phone and in store. Ordered a coat which was not instore with no problem.
5 marzo 2024
Non scritta su invito
Risposta di Millets - Barnstaple
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Very helpful staff who are able to…
Very helpful staff who are able to advise without the ‘hard sell’. The quality of the clothing and articles is excellent and Millets is always my go to shop rather than similar competitors
2 marzo 2024
Non scritta su invito
Risposta di Millets - Barnstaple
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Looking for a backpack
Looking for a backpack for trip to India, Mitch the member of staff was extremely helpful and informative. He answered all my questions and concerns as well as giving useful advice.
20 febbraio 2024
Non scritta su invito
Risposta di Millets - Barnstaple
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Great Service
Excellent friendly and knowledgable service.
Rob was very helpful.
20 febbraio 2024
Non scritta su invito
Risposta di Millets - Barnstaple
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Brilliant staff
Such helpful staff. Happy to give advice. Compared to other shops in Barnstaple, selling similar items, would always go to Millets. Mitch was a superstar, not pressing me to buy but encouraging.
27 gennaio 2024
Non scritta su invito
Risposta di Millets - Barnstaple
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Really happy with my visit today and…
Really happy with my visit today and the help I received from Mitch and Jeremy. What I needed wasn’t available in store in my size and they found it online and ordered it for me. Thank you ☺️
5 febbraio 2024
Non scritta su invito
Risposta di Millets - Barnstaple
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Fab selection of goods in the…
Fab selection of goods in the barnstaple store, mitch was very helpful and helped me find what i was looking for
24 gennaio 2024
Non scritta su invito
Risposta di Millets - Barnstaple
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Risposta di Millets - Barnstaple
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Barnstaple store
Went to Barnstaple store and Mitch was helpful with the trousers I bought. happy with purchase 😁
24 gennaio 2024
Non scritta su invito
Risposta di Millets - Barnstaple
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Impulse Buy
Popped in just to browse. Found a long quilt coat. It was perfect and with Rob's help I decided to buy it. Excellent friendly service.
19 gennaio 2024
Non scritta su invito
Risposta di Millets - Barnstaple
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
New walking boots
We were looking for new boots for my daughter who is training for Ten Tors (Dartmoor) and Elliott was brilliant, He brought a variety of boots to try and his knowledge explaining each pair of boots attributes was outstanding.
We bought some new boots; daughter happy with boots, Dad happy only one shop visited.
19 gennaio 2024
Non scritta su invito
Risposta di Millets - Barnstaple
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Excellent customer experience at Millets Barnstaple
The customer experience at Millets, Barnstaple, is excellent. Elliott served me, yesterday, when I bought new walking boots. I tried a pair on, for fitting, but the colour I preferred wasn’t available in the shop. Elliott went to great lengths to order exactly what I wanted and couldn’t have been more helpful. The boots have already arrived and look great. Being a repeat customer at this branch, this excellent service is typical in my experience.
18 gennaio 2024
Non scritta su invito
Risposta di Millets - Barnstaple
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.